Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... もっと見る
企業が回答しました
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
企業が回答しました
Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
企業が回答しました
I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Advise... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very helpful staff and remarkably swift delivery of goods

Richer Sounds - London Bridge からの回答
Ordering was relatively straightforward, though using a third party app for payment a bit of a pain. The store had no control over delivery dates, so item was delivered next day, great except the courier DPD advised delivery 45 minutes beforehand, so we were out! All recovered safely, despite no advice from courier that the item had been left.
Helpful, responsive and friendly telephone agent (Robin), who displayed the companies genuine commitment to best price matching and ‘partnering’ with lifelong customers. He helped me to identify the products that best met my needs, taking full account of value for money. Order and delivery as promised, at a better price than I could find anywhere else. Superb

Richer Sounds - London Bridge からの回答
Alex was super helpful, knowledgable and not pushy. When asked questions he was honest and I felt heard
Thank you

Richer Sounds - London Bridge からの回答
I got the right product at the right price having been referred by a sister store. Service could have been more alert to my lack of knowledge.
Great product, good price, efficient and easy pickup arrangement. The store telephoned me to say when it had arrive. Polite and friendly. Next day it had arrived
I've been using Richer Sounds for Decades and TRULY believe you are the best Retail Business in London.
And that's ALL Retail.
Not just Electronics goods.
God Bless You All.
Have a wonderful Christmas and so many other Retail Business's would do well to take note of how GREAT Richer Sounds are.
Both Staff knowledge and helpfulness are truly exemplary.
Ps : Lend us a fiver !!
haha !!
Thank you all again-
Andrew Cox

Richer Sounds - London Bridge からの回答
Very knowledgeable staff, that made my shopping experience very pleasant.
The original product I ordered turned out to be faulty but there was no hesitation in taking it back. I then decided I wasn't happy with the quality of it and asked if it was possible to go for a different product instead. Again there was no hesitation in agreeing to this and the new item arrived very shortly afterwards, which is working perfectly!
Superb customer service from Terry. New Technics turntable developed a fault and he sent me a replacement which arrived the following day, no questions asked. Also refunded the difference on another retailers lower price, after I’d bought it. Absolutely fantastic from Richer Sounds

Richer Sounds - London Bridge からの回答
Used demo room to compare products.
Bought an amplifier but it would not work. phoned shop, a replacement was sent and the original collected. All working fine now, minimal hassle to replace faulty product.

Richer Sounds - London Bridge からの回答
The London Bridge Team could not have been more helpful with their valuable advice regarding my purchases. All steps were very satisfactory.

Richer Sounds - London Bridge からの回答
It was like reuniting with an old friend. Haven't needed to shop here for over 20 years because everything I purchased from the Romford store still working. The standard of service, knowledge and products just as good. Thank you

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答
Very proffessional, quick and effectivr customer service. I will recommend this business.

Richer Sounds - London Bridge からの回答
The guys at Richer Sounds are well-informed and the prices are competitive. If the product doesn't work out for you, they are very reasonable about returns.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。