I visited Richer Sounds Manchester to get some headphones for my phone. Being in-ear phones I was looking for they obviously cannot be demo tested. The staff could not have been more helpful in des... もっと見る
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Visited the Manchester shop and found all my enquiries answered by a guy who really was knowledgeable about the very aspect of Sonos audio. He directed me to the right product to buy to add a turnta... もっと見る
企業が回答しました
An easy and excellent transaction. An excellent price for an excellent Av Receiver. I had the Yamaha RX-V6A for two years and I was never happy with it, even though I tried tweaking it many times an... もっと見る
企業が回答しました
My go to solution for audio. Always very helpful and knowledgeable. Nothing is too much trouble. Staff are great with particular mention to Matt.
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
268 Deansgate, M3 4JB, Manchester, 英国
- 0333 900 0086
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have bought Ruarkaudio R1S
I have bought Ruarkaudio R1S. I received 6 years warranty. In 2019 i bought there record player by Denon , is still working from 7 years . Richer sounds giving customers very good service and long-term warranty. The staff is very friendly and helpful . If you don't know where to buy,buy at Richer sounds.
Pawel Marczak

Richer Sounds - Manchester からの回答
Great company
Great company. Really good customer service. Would recommend over any other electronic retailer as the service after my TV developed a fault after 5 years was amazing.

Richer Sounds - Manchester からの回答
I bought a 32 inch TV and wall bracket…
I bought a 32 inch TV and wall bracket recently and I received a very helpful advisor who offered and answered all my questions with intererst.
This is exactly the same experience that I received the last time I bought goods from you.
No heavy sales pitch just good advice, very refeshing and that's why I keep coming back to you.

Richer Sounds - Manchester からの回答
Richer sounds- Gold Standard Service
Richer sounds! What can I say have been using them for years. Always buy my Audio visual products from them, 6 year warrantey is always a bonus. Great advice aswell when going into the Deanagate Manchester store!

Richer Sounds - Manchester からの回答
Knowledgeable helpful staff
Knowledgeable helpful staff
Work out a deal that was good
For me. Sorted out next day delivery
As I was on the bus.

Richer Sounds - Manchester からの回答

Richer Sounds - Manchester からの回答
All of the staff were very professional…
All of the staff were very professional and knowledgable. When I had problems setting up my cd radio unit I popped back into the store with it and they had me up and running in no time. Full marks!

Richer Sounds - Manchester からの回答
Awesome service in store
Awesome service in store. Staff were super friendly, helpful, knowledgeable and informative. Delivery was great and I’m really happy with my speakers.

Richer Sounds - Manchester からの回答

Richer Sounds - Manchester からの回答
Knowledgeable, helpful staff
Knowledgeable staff always happy to listen carefully to customer requirements and expectations, provide assistance, advice and demonstrate products on-demand without hard-sell. Prices are competitive, free 6-year warranty included, free delivery on orders over £100.

Richer Sounds - Manchester からの回答
Great customer service
The staff were very friendly and explained everything about the product I was browsing.
I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead. After I went to the ATM and came back, the staff kindly gave me a £5 discount, which I really appreciated.
The payment made by my card actually went through as well, but the store handled it professionally and refunded it back without any issues. Great customer service and very helpful staff overall!

Richer Sounds - Manchester からの回答
Excellent delivery from the delivery…
Excellent delivery from the delivery man and excellent set up service by Paul well recommended

Richer Sounds - Manchester からの回答
Richer sounds have done well over the…
Richer sounds have done well over the years helpfull staff

Richer Sounds - Manchester からの回答

Richer Sounds - Manchester からの回答
The help and advice I received from…
The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him 12 !
Best wishes Roger Aley.

Richer Sounds - Manchester からの回答
Great experience
Great experience. I booked a demo and tried a few options. No time pressure, and backed by a 14 days retun. Great.

Richer Sounds - Manchester からの回答
I thought the service was good
I thought the service was good. Matt the salesman in the shop was really helpful and the speakers I bought are very good.

Richer Sounds - Manchester からの回答
Great quality product, sound lacks bass initially but with EQ it comes alive!
The design and build quality are fab.
The sound is good but after trying the DMS Labs tuning I absolutely love them now, nice and flat EQ with equal representation that sounds brilliant and characterful!
Great value for money at £179 but definitely try the labs tune (available in video 'Nothing CEO reacts to Headphone (1) reviews' at 6:56 )
P.S When the ear cups are flat they will clink together and I've read reports of them chipping away at each other, I've just popped some electrical tape where they touch and that seems to have reduced the impact :)
Notable mentions:
Paid for 6 day delivery and received it the next day which was nice!
Staff in the Manchester shop were very helpful and allowed me ample time to decide without feeling rushed, also very knowledgeable and friendly. I think it was James that helped me, (long grey hair)

Richer Sounds - Manchester からの回答
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