People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... もっと見る
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Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... もっと見る
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Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... もっと見る
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Ryan was honest and spoke Welsh! However I did NOT like the comment at the bottom of the invoice about getting back to you within 24 hours if the product is damaged being in "microscopic" print. This... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Genuinely one of the best shop experiences I’ve ever had. Both Shiv and Ryan went above and beyond to help me with my query and just were so helpful and kind! I think Richer Sounds may save the high street with this level of customer service! Would give more stars if possible

Richer Sounds - Manchester からの回答
Incredible service from start to finish. Loved using the "find me a clearance bargain" feature on the website. Got my item in less than 24 hours. Couldn't have wished for better!

Richer Sounds - Manchester からの回答
Good website, good click and collect service, excellent in-person experience

Richer Sounds - Manchester からの回答
Ordered via phone on Monday received TV on Tuesday, never got the guys name that answered the phone but amazing service

Richer Sounds - Manchester からの回答
Excellent customer service by the Team at Deansgate, in particular by Sam, explained the spec of the soundbar in thorough detail and provided me with a cost effective solution as well. Over and above service by Sam, Will always look to purchase with RS for any entertainment tech.

Richer Sounds - Manchester からの回答
I have been shopping in this store for a few years, the service is very personal and they have an insane amount of experience. The store manager Sam is great and always willing to help. Highly recommended.

Richer Sounds - Manchester からの回答
Honest straightforward advice without sale patter bable

Richer Sounds - Manchester からの回答
Always first rate service at Richer Sounds - and a level of expertise that is now hard to find in large electrical retail chains.

Richer Sounds - Manchester からの回答

Richer Sounds - Manchester からの回答
Good knowledge of product and a useful demonstration given. Only downside was a white version wasn't available in store.

Richer Sounds - Manchester からの回答
Great Customer service, ive been shopping at richer sounds from the 90's brilliant every time, they ordered from another store. Thanks 😊

Richer Sounds - Manchester からの回答
I went in 3 weeks ago enquiring about a turntable and speakers and spoke to Ryan who was so helpful he gave me a quote I went back in today but needed something a bit cheaper and he sorted it out for me top guy definitely when I come to upgrade I’ll be using richer sounds

Richer Sounds - Manchester からの回答
Best customer service I have ever experienced. Matt at the Manchester store went above and beyond to help me with my purchase

Richer Sounds - Manchester からの回答
Really helpful advice and service. I was only after new cables for speakers, but felt like I was valued by the team. Decent cables plus banana grips cut and fitted to my need, there and then.

Richer Sounds - Manchester からの回答
Very helpful, especially for myself who has not bought any HiFi gear for 20 odd years.

Richer Sounds - Manchester からの回答
Phoned for a price match which they did and beat it by £10. Service was excellent, professional and knowledgeable.

Richer Sounds - Manchester からの回答
Five Star Service from a great team at the Manchester branch. I’m always impressed and never disappointed.
I’ve recommended friends and family over many years, and will continue to do so. Highly Recommended.

Richer Sounds - Manchester からの回答
As usual the staff were very helpful and gave a lot of good advice

Richer Sounds - Manchester からの回答
Helpful sales staff who know the products and good delivery options.

Richer Sounds - Manchester からの回答
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