Richer Sounds - Newcastle レビュー 

2,544
•
TrustScore 5段階評価の5

4.9

94-96 Clayton Street, NE1 5PG Newcastle, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... もっと見る

企業が回答しました

5つ星のうち5の評価

very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... もっと見る

企業が回答しました

5つ星のうち5の評価

I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2544件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,544)

過去12か月のレビュー数: 24,562件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Pickup

Quick and friendly service. Staff offered to give advice about setting up my turntable and to pop back in if I needed anything else

2026年8月3日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Amazing service and advice yet again…

Amazing service and advice yet again from the team at Newcastle store. I fully recommend Richer Sounds and I wouldn’t shop anywhere else for my TVs and Hi-Fi stuff.

2026年7月30日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Customer Service at its Best. Ethan’s help in choosing my turntable…

Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and made the whole experience enjoyable.

2026年7月21日
自発的なレビュー
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Still one of the Best

Always get a really good competitive price with excellent customer care.

2026年7月28日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very smooth service

Very smooth service
Professional staff in store

2026年7月27日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Easy, quick, professional experience.

I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a quick response and they agreed to better the price I'd seen elsewhere. They arranged for free delivery and the whole process was very quick. The TV arrived 3 days later with the delivery team also very professional and arriving at the time promised. All in all, another excellent experience dealing with this company. Many thanks.

2026年7月26日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

We went to the shop in Newcastle upon…

We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose. Delivery is free and said it would take a few days but it actually came the next day just over 24 hours after we ordered. We have used these in the past many many years ago, so hence why we went there. Cannot recommend enough, excellent service and staff. Thank you

2026年7月23日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Colin ordered me a Musical Fidelity…

Colin ordered me a Musical Fidelity M6si in the afternoon and it was delivered the next day
He is always friendly and welcoming. Thank you Colin

2026年7月23日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Superb level Service -

For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by native English speakers, in store the staff are VERY knowledgeable and the pricing is very competitive. Ethan could not have been more helpful. Delivery was as promised.

2026年7月22日
自発的なレビュー
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service in shop and prompt…

Excellent service in shop and prompt delivery.
The 'we are are rewind' unit seems ok, bluetooth a bit fiddly to set up but getting there!

2026年7月15日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Lovely staff

Lovely staff

2026年7月19日
自発的なレビュー
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Seamless Wireless Bluetooth Audio Transition.

I was looking to upgrade my old 90's purchased HiFi to a wireless BT setup due to my audio room refurbishment. I first visited the Newcastle store back in May to explore options for a new record deck and desk speakers. Although I had some ideas of my own from research I was open to suggestions. The Staff were friendly and helpful. Listening to my requirements and offering suggestions. My Sales Adviser Ethan advised me on several record decks and offered the use of the demonstration room to test out a pair of Ruark MR1 mk3 speakers, He explored my particular tastes and gave me a variety of artists to listen to. All in a very relaxed unhurried atmosphere. atmosphere. I explained I was unable to purchase until room refurbishment was completed, but he wrote the spec details down for me and told me to periodically check with the store for stock availability. I duly purchased the items a couple of weeks back, Ethan even helped carry the goods to the car. Excellent customer service all round from Newcastle store. Recommended!

2026年7月12日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great service

Phoned up one day to order and collect the following day. Friendly and helpful service on both occasions.

2026年7月13日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I use richer sounds newcastle regularly…

I use richer sounds newcastle regularly for all my home cinema, hi fi equipment Dale and the guys all very knowledgeable and very helpful always a pleasure go over there

2026年7月11日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great staff

Great staff. Euan advised us and helped get the system we wanted.
Very happy with everything

2026年7月6日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Tv purchase

Knowledgeable and helpful staff.

2026年7月4日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

Helpful Staff

The staff in the Newcastle branch were very helpful.

2026年7月2日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for taking the time to leave us your positive rating, next time we hope we can make it a full 5 star experience for you.

The Customer Experience team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報