We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... もっと見る
企業が回答しました
very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... もっと見る
企業が回答しました
Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... もっと見る
企業が回答しました
I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
94-96 Clayton Street, NE1 5PG, Newcastle, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and friendly service. Staff offered to give advice about setting up my turntable and to pop back in if I needed anything else

Richer Sounds - Newcastle からの回答
Amazing service and advice yet again from the team at Newcastle store. I fully recommend Richer Sounds and I wouldn’t shop anywhere else for my TVs and Hi-Fi stuff.

Richer Sounds - Newcastle からの回答
Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and made the whole experience enjoyable.

Richer Sounds - Newcastle からの回答
Always get a really good competitive price with excellent customer care.

Richer Sounds - Newcastle からの回答

Richer Sounds - Newcastle からの回答
I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a quick response and they agreed to better the price I'd seen elsewhere. They arranged for free delivery and the whole process was very quick. The TV arrived 3 days later with the delivery team also very professional and arriving at the time promised. All in all, another excellent experience dealing with this company. Many thanks.

Richer Sounds - Newcastle からの回答
We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose. Delivery is free and said it would take a few days but it actually came the next day just over 24 hours after we ordered. We have used these in the past many many years ago, so hence why we went there. Cannot recommend enough, excellent service and staff. Thank you

Richer Sounds - Newcastle からの回答
Colin ordered me a Musical Fidelity M6si in the afternoon and it was delivered the next day
He is always friendly and welcoming. Thank you Colin

Richer Sounds - Newcastle からの回答
For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by native English speakers, in store the staff are VERY knowledgeable and the pricing is very competitive. Ethan could not have been more helpful. Delivery was as promised.

Richer Sounds - Newcastle からの回答
Excellent service in shop and prompt delivery.
The 'we are are rewind' unit seems ok, bluetooth a bit fiddly to set up but getting there!

Richer Sounds - Newcastle からの回答
I was looking to upgrade my old 90's purchased HiFi to a wireless BT setup due to my audio room refurbishment. I first visited the Newcastle store back in May to explore options for a new record deck and desk speakers. Although I had some ideas of my own from research I was open to suggestions. The Staff were friendly and helpful. Listening to my requirements and offering suggestions. My Sales Adviser Ethan advised me on several record decks and offered the use of the demonstration room to test out a pair of Ruark MR1 mk3 speakers, He explored my particular tastes and gave me a variety of artists to listen to. All in a very relaxed unhurried atmosphere. atmosphere. I explained I was unable to purchase until room refurbishment was completed, but he wrote the spec details down for me and told me to periodically check with the store for stock availability. I duly purchased the items a couple of weeks back, Ethan even helped carry the goods to the car. Excellent customer service all round from Newcastle store. Recommended!

Richer Sounds - Newcastle からの回答
Phoned up one day to order and collect the following day. Friendly and helpful service on both occasions.

Richer Sounds - Newcastle からの回答
Staff were very friendly and helpful. Very quick delivery as item was not in stock at the store.

Richer Sounds - Newcastle からの回答
I use richer sounds newcastle regularly for all my home cinema, hi fi equipment Dale and the guys all very knowledgeable and very helpful always a pleasure go over there

Richer Sounds - Newcastle からの回答
Great staff. Euan advised us and helped get the system we wanted.
Very happy with everything

Richer Sounds - Newcastle からの回答
I was able to order my full Sony package at your Newcastle store.I took advantage of the generous discounts offered. I called in with my son and your staff member,Harry was very helpful and friendly.

Richer Sounds - Newcastle からの回答

Richer Sounds - Newcastle からの回答
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