Richer Sounds - Newcastle レビュー 

2,544
•
TrustScore 5段階評価の5

4.9

94-96 Clayton Street, NE1 5PG Newcastle, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... もっと見る

企業が回答しました

5つ星のうち5の評価

very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... もっと見る

企業が回答しました

5つ星のうち5の評価

I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2544件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,544)

過去12か月のレビュー数: 24,500件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I had some issues with my TV

I had some issues with my TV, but the customer service was excellent. After discussing the problem, they arranged for my TV to be replaced with a brand-new one. The replacement process was straightforward and handled quickly. I’m very happy with the service and the new TV. Great customer support and a positive experience overall from the staff at Newcastle.

2026年8月20日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Friendly staff and great advice

Friendly staff member offered great advice. Bought TV at excellent price with a guarantee that couldn't be beaten.

2026年8月19日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Richer Sounds- Newcastle. First Class Professional Business

Great business to shop with. The sales staff & manager could not be more helpful and are very knowledgable when guiding me to the best product to purchase for my needs.

The two guys that delivered my purchase to me also need a mention as they were two gentlemen. Their attitude, care and professionalism showed through. An excellant representation for their company.

2026年8月12日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

No bother at all

I'd ordered a Roberts radio online and asked for it to be delivered to a store as I didn't want it leaving on my step.

The notification came quickly and the product was in the store in a couple of days with no trouble at all. No problems whatsoever.

2026年8月17日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

I had a television delivered and I…

I had a television delivered and I realised I had ordered the wrong size when I rang Richer Sounds they could not have been more helpful I ordered a different television which was delivered promptly and the original was returned I am very happy with my purchase and would happily buy from Richer Sounds again .

2026年8月13日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Newcastle

Enjoy coming in to the shop and receiving great advice

2026年8月15日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Budget speaker stands ordered after…

Budget speaker stands ordered after seeing them in store. Clear and knowledgeable advice as ever from the Newcastle store.
Stands arrived within 2 days. Delighted again with my purchase from Richer Sounds

2026年8月12日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great store with friendly staff.

The chap (sorry I’m terrible with names) who helped me was great. He explained everything I needed to know. Gave me a couple of suggestions. Then helped me the day after when I called back to order something else.
Great store, friendly staff would recommend.

2026年8月13日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The joys of Richer Sounds

I've never had a bad experience with Richer Sounds, this was my first time visiting the Newcastle store and the team were just lovely - I'd only purchased a cheap pair of headphones, but the experience was welcoming, friendly and knowledgable. I will be back!

2026年8月12日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent friendly and very…

Excellent friendly and very knowledgeable service.
Very quick delivery.

2026年8月9日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service all around

Excellent service all around, amazing and friendly staff, fantastic customer service, very competitive prices and wide range of products! Couldn’t ask for more.

2026年8月11日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service from a professional

Excellent service from a professional, really good price, could not deliver on day I wanted so they knocked £10 off the bill. Brilliant.

2026年8月10日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Everything went through very easily and…

Everything went through very easily and product was delivered on time although when informed by DPD items were going to be delivered at a specified time I did inform them that I wasn't at home and could it be delivered next day and they confirmed this but items were still delivered the same day and was left with a neighbour. I appreciate this was nothing to do with Richer Sounds but otherwise all was good.

2026年8月9日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Helpful staff

Helpful staff. Quick delivery.

2026年8月7日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Colin advised us straight away that we…

Colin advised us straight away that we might not need the product (preamp). So it proved. We ask about record players if a better quality than ours and he made it v clear. Will return come the time.

2026年8月4日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent customer service as always

Excellent customer service as always. Been using Richer sounds for many years. Needed to upgrade our old Cambridge audio system as DAB tuner no longer viable with most stations moving to DAB+. Now we have an internet streaming unit that has excellent sound reproduction and is surprisingly easy to use.

2026年6月8日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報