Richer Sounds - Norwich レビュー 

2,047
TrustScore 5段階評価の5

4.9

21 St Giles Street, NR2 1JL Norwich, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... もっと見る

企業が回答しました

5つ星のうち5の評価

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... もっと見る

企業が回答しました

5つ星のうち5の評価

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... もっと見る

企業が回答しました

5つ星のうち5の評価

Advise. The customers best friend. Went into the shop today just purely for a chat and set up advise. This shop is great and the manager “Tony” knows his stuff always happy to help and give actua... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2047件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,047)

過去12か月のレビュー数: 23,747

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great company

Great service from start to finish, would definitely recommend, staff friendly and very helpful

2026年7月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

arrived and within ten minutes my…

arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

2026年7月9日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

I have been purchasing hifi products…

I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

2026年7月9日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

Poor sales?

Poor sales?

2026年7月5日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for leaving us a review, I understand from speaking to the branch manager that they have since been in touch to discuss what went wrong during your experience. Of course should you need any further help please do get in touch via..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

5つ星のうち4の評価

Very helpful on the phone and always…

Very helpful on the phone and always good on price.

2026年7月4日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your kind comments, we look forwarding to seeing you again and hopefully next time attaining a full five star rating!

The Customer Experience team

5つ星のうち5の評価

Tv and mount in stock

Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

2026年7月3日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Brilliant (even after a hiccup)

When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

2026年7月3日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Seb made the effort to what i wanted…

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

2026年6月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Practical advice

Practical advice, good price and promt delivery

2026年6月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The staff were helpful and friendly …

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

2026年6月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

WiiM pro streamer

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

2026年6月27日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

staff were knowledgeable and helpful

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

2026年5月22日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Tony arrived ahead of time was quick to…

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

2026年6月17日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very helpful

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

2026年6月13日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Good advice matching amp to speakers and room.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

2026年6月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The usual caring

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

2026年6月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I was really surprised how richer…

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

2026年6月11日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent service and customer care…

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

2026年6月5日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

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