Richer Sounds - Norwich レビュー 

2,110
•
TrustScore 5段階評価の5

4.9

21 St Giles Street, NR2 1JL Norwich, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2110件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(2,110)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Just what I wanted

I knew which radio I wanted. Ruark. Saw more than one outlet in Norwich. Chose Richer Sounds!

2026年9月2日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Above and beyond!

Not only did Richer Sounds offer the best value for money—forget John Lewis and its seemingly non-existent price-match promise—but the service I received was exceptional.

There was a problem with the delivery of my TV: the driver failed to ring the shop’s doorbell and, because it was before opening time, simply assumed nobody was there to accept the delivery and left. The delivery company itself was unsympathetic and unhelpful, despite my explaining that it was a large TV and I had arranged for someone to help me collect and set it up.

Thankfully, the Richer Sounds team could not have been more helpful. The staff member I spoke to assured me they would sort it out—and they did. The TV was redelivered to the shop that same day, allowing me to collect it with the help I had already arranged.

When I arrived, the staff were friendly, helpful and obliging. Excellent value and genuinely exceptional customer service—I wouldn’t hesitate to recommend Richer Sounds.

2026年8月27日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great Service

Great customer service. Quick delivery. Best deals

2026年9月1日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great service as usual

The team at the Norwich branch were helpful as ever and arranged for my TV to be delivered the next day. No fuss, no hard sell, just sound advice

2026年8月30日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

The service at the Norwich store was…

The service at the Norwich store was excellent. We more or less knew what we wanted but further advice helped us to make a decision.

2026年8月29日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great range, value and service.

I bought my previous television from Richer sounds and was very pleased with it and their service. So I recently decided to buy my new television from them and found their service once again to be excellent. The staff are helpful and informative. I was able to find what I wanted and the buying experience was smooth. Delivery was very quick, with good communication. I am delighted with my new television which I consider to be great value for money. I highly recommend Richer sounds to anyone looking for a good product range at reasonable prices and great customer service.

2026年8月28日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Buying my new turntable

Jon at Richer Sounds Norwich store was very knowledgeable and made the process of deciding on and buying my Argon TT3 Plus turntable an absolute breeze. The delivery was perfect and on time, and my new turntable was quickly set up and running as soon as I received it. I am very pleased with Richer Sounds and would always choose them to assist me with any purchases or upgrades.

2026年8月27日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I felt it was time to up grade.

I felt it was time to up grade my record turntable of some 10 years, so after finding online one that suited by needs, the staff in the Norwich branch were helpful, informative and polite, my items were delivered the following day, plus I had to return the following week as a problem (of my making) happened, the staff were quick to solve the matter and to place my mind at ease.

2026年8月25日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent service from Jon at richer…

Excellent service from Jon at richer sounds Norwich.would definitely recommend to others

2026年8月25日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service and price for Samsung TVThe offer i received for the Samsung TV…

The offer i received for the Samsung TV was very competitive plus receiving a free Soundbar clinched it. The sales person (Roger?) was very helpful and knowledgeable. The technician who set up the TV and Soundbar was also very competant and helpful. The TV was delivered on time and the setup tech was also on time.

2026年8月25日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Roger at the Norwich store was…

Roger at the Norwich store was extremely helpful and knowledgeable..I couldn't fault the service or the price

2026年8月24日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent customer service

Excellent customer service. I would recommend and will use in the future.

2026年8月21日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Knowledgable and helpful staff and a…

Knowledgable and helpful staff and a very decent selection of choices.
Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’
Because of past experiences, it is why I will always return rather than go to Curry’s etc.

2026年8月21日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

Helpful staff

Helpful staff, in as much as providing the equipment
to suit my needs.

2026年8月21日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Fast delivery Good packaging

Fast delivery Good packaging
Helpful staff member when order was placed.

2026年8月7日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Had a good experience with you

Had a good experience with you, got a nice new lg oled 55 inch. Thanks for the advice . Andy

2026年8月19日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always a pleasure to buy from Richer…

Always a pleasure to buy from Richer Sounds; good stock levels, good advice and they try their best to be lowest price.
Buying from them since 1985.

2026年8月18日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service and knowledge

Very helpful, I had a slight issues with my existing equipment which they helped me with.

2026年8月17日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Solid advice

Solid advice, freindly professional approach, excellent warrenty

2026年8月13日
Richer Sounds - Norwich ロゴ

Richer Sounds - Norwich からの回答

Thank you for your 5 star review!

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