Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... もっと見る
企業が回答しました
Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... もっと見る
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I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... もっと見る
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My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I knew which radio I wanted. Ruark. Saw more than one outlet in Norwich. Chose Richer Sounds!

Richer Sounds - Norwich からの回答
Not only did Richer Sounds offer the best value for money—forget John Lewis and its seemingly non-existent price-match promise—but the service I received was exceptional.
There was a problem with the delivery of my TV: the driver failed to ring the shop’s doorbell and, because it was before opening time, simply assumed nobody was there to accept the delivery and left. The delivery company itself was unsympathetic and unhelpful, despite my explaining that it was a large TV and I had arranged for someone to help me collect and set it up.
Thankfully, the Richer Sounds team could not have been more helpful. The staff member I spoke to assured me they would sort it out—and they did. The TV was redelivered to the shop that same day, allowing me to collect it with the help I had already arranged.
When I arrived, the staff were friendly, helpful and obliging. Excellent value and genuinely exceptional customer service—I wouldn’t hesitate to recommend Richer Sounds.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
The team at the Norwich branch were helpful as ever and arranged for my TV to be delivered the next day. No fuss, no hard sell, just sound advice

Richer Sounds - Norwich からの回答
The service at the Norwich store was excellent. We more or less knew what we wanted but further advice helped us to make a decision.

Richer Sounds - Norwich からの回答
I bought my previous television from Richer sounds and was very pleased with it and their service. So I recently decided to buy my new television from them and found their service once again to be excellent. The staff are helpful and informative. I was able to find what I wanted and the buying experience was smooth. Delivery was very quick, with good communication. I am delighted with my new television which I consider to be great value for money. I highly recommend Richer sounds to anyone looking for a good product range at reasonable prices and great customer service.

Richer Sounds - Norwich からの回答
Jon at Richer Sounds Norwich store was very knowledgeable and made the process of deciding on and buying my Argon TT3 Plus turntable an absolute breeze. The delivery was perfect and on time, and my new turntable was quickly set up and running as soon as I received it. I am very pleased with Richer Sounds and would always choose them to assist me with any purchases or upgrades.

Richer Sounds - Norwich からの回答
I felt it was time to up grade my record turntable of some 10 years, so after finding online one that suited by needs, the staff in the Norwich branch were helpful, informative and polite, my items were delivered the following day, plus I had to return the following week as a problem (of my making) happened, the staff were quick to solve the matter and to place my mind at ease.

Richer Sounds - Norwich からの回答
Excellent service from Jon at richer sounds Norwich.would definitely recommend to others

Richer Sounds - Norwich からの回答
The offer i received for the Samsung TV was very competitive plus receiving a free Soundbar clinched it. The sales person (Roger?) was very helpful and knowledgeable. The technician who set up the TV and Soundbar was also very competant and helpful. The TV was delivered on time and the setup tech was also on time.

Richer Sounds - Norwich からの回答
Roger at the Norwich store was extremely helpful and knowledgeable..I couldn't fault the service or the price

Richer Sounds - Norwich からの回答
Excellent customer service. I would recommend and will use in the future.

Richer Sounds - Norwich からの回答
Easy ordering and collection process, coupled with great staff

Richer Sounds - Norwich からの回答
Knowledgable and helpful staff and a very decent selection of choices.
Installation chap , Daniel, was the icing on the cake setting everything up for this ‘Luddite.’
Because of past experiences, it is why I will always return rather than go to Curry’s etc.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
Fast delivery Good packaging
Helpful staff member when order was placed.

Richer Sounds - Norwich からの回答
Had a good experience with you, got a nice new lg oled 55 inch. Thanks for the advice . Andy

Richer Sounds - Norwich からの回答
Always a pleasure to buy from Richer Sounds; good stock levels, good advice and they try their best to be lowest price.
Buying from them since 1985.

Richer Sounds - Norwich からの回答
Very helpful, I had a slight issues with my existing equipment which they helped me with.

Richer Sounds - Norwich からの回答

Richer Sounds - Norwich からの回答
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