Richer Sounds - Oxford レビュー 

1,812
•
TrustScore 5段階評価の5

5.0

1 West Way, Botley Road, OX2 0JB Botley Road, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Simply The Best! The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do. I have purchased many many times from these guy... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along a... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the s... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, 英国

  • 0333 900 0052

5.0

優良

TrustScore 5段階評価の5

1812件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5.0

すべてのレビュー

(1,812)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

Helpful and informative advice from friendly staff.

2026年4月26日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Campervan tv

As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

2026年4月25日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I purchased a lg g5 from botley…

I purchased a lg g5 from botley excellent service from ash and also follow up to check I was happy with my purchase and everything was okay.

2026年4月24日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Faultless experience

Faultless experience from start to finish. Friendly, knowledgeable and refreshingly competent staff at the end of the phone; they quickly confirmed delivery vehicles for restricted access, processed a price match and ensured delivery instructions were passed on. They use a helpful and efficient delivery company that delivered to a countryside location following directions and on time. It is rare to find such a high level of customer service and I would not even consider using anyone else in future.

2026年4月23日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Quick delivery on time

Quick delivery on time. Cartridge (Ortofon Bronze) fully up to expectations. This is my second one. Even pre Run in period completion this sounds great.

2026年4月22日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Had a great demo session

Had a great demo session for 3 different pairs of speakers. Paddy did a proper deep dive on my room set up and musical tastes and was very knowledgeable and informative. After an hour of deliberation, he pulled the rabbit out of the hat with the Monitor Audio Silver 100 7g in gloss black. The most important thing to me was feeling good about my experience and coming away knowing what I'd chosen and the reasons for making that choice. Thanks Paddy and Richer Sounds Oxford.

2026年4月25日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Thank you!

Always more than helpful at Richer Sounds!

2026年3月20日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

I was undecided between two premium TV…

I was undecided between two premium TV sets
I spoke to RS Oxford and they helped me decide. Offered next day delivery at a lower price than John Lewis and with six years warranty, again, better than John Lewis
Knowledgeable staff, quick, polite and offered better price.
What is not to like!

2026年4月11日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Topnotch customer service

Once again, Kaz from the Oxford store went above and beyond help with my query and helped me sourcing one of the last few Oberon Vokals (outgoing model).

I’ll definitely be coming back for all my future hifi needs 😊

2026年4月13日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Still top of the game 25 years later...

It's great to see a UK retailer still providing great service and commitment to good products (when so many have disappeared or gone faceless online). I bought by first hi-fi wiht my Dad aged 16 from Richer Sounds Birmingham who helped me with a sweet, easy going setup for not a lot of money. Over the years I've upgraded my way up the hi-fi chain, with great service from RS all the way at various locations - headphones, speakers, cables you name it. I dropped in to RS Oxford on route to town yesterday expecting to just browse and ended up demoing a few new speakers. Paddy knew his stuff and couldn't be more helpful. I went from looking at sub £1k speakers to fixing on some £2k Neat Petites which I'll be ordering as soon as I raise the additional funds! RS has always given no BS advice, great service and solid prices. Sure, you could look on Ebay or Aliexpress but I'd rather spend my £'s with a bunch that deserve it, safe that I've heard what I'm spending my money on.

2026年4月15日
自発的なレビュー
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Sale staff knew the technical aspects…

Sale staff knew the technical aspects of the tv's and stop us from making an expensive mistake.

2026年4月6日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks very much for leaving us a review. I’m really pleased to hear the team were able to use their technical knowledge to help you avoid the mistake. Honest, expert advice is exactly what we aim to provide.

We’re always striving to make sure experiences like this feel five‑star from start to finish, so if there’s anything more we could have done to improve things, or anything you need help with in future, please don’t hesitate to get in touch at seniorcomplaintsteam@richersounds.com.

Kind regards,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Great advice and service

Great advice and service. Quick delivery.
Very pleased.

2026年4月6日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The absolute best for home tech

Been buying stuff from these guys for decades and there’s a good reason for that. Always ridiculously knowledgeable, answer the most stupid questions with patience and grace, and perhaps most importantly for anyone who’s not already a customer, they NEVER try to oversell!

2026年4月3日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great customer service

Great customer service, using their click & collect service meant I got phone call when it was ready for collection. Felt I got trust buying through Richer Sounds and my boyfriend was very happy with his new record player birthday present!

2026年4月6日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Happy customer

I was happy with the whole experience of interacting with Richer Sounds. The price of the product I bought was very good and it came with their 6 year guarantee for peace of mind. In making the purchase the service in the store with the manager was both professional and friendly.

2026年4月6日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

good service used for last 30+ year's

rang the oxford branch and hade a small discussion on re useing my old speakers and i was told they would work with the denon av. item was in stock and pickup in 40 minutes all good

2026年4月4日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Absolutely fantastic customer service…

Absolutely fantastic customer service today from Paddy. I came in thinking I might need to replace my turntable and he fixed several problems and moreover showed me how to do the same myself. Got it home and armed with that knowledge, have since been loving my old 45s. If only all shops were like this.

2026年4月11日
自発的なレビュー
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

great help

Very helpful information and friendly service.

2026年4月1日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your great feedback and for supporting local business.

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