Richer Sounds - Oxford レビュー 

1,752
TrustScore 5段階評価の5

4.9

1 West Way, Botley Road, OX2 0JB Botley Road, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... もっと見る

企業が回答しました

5つ星のうち5の評価

Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... もっと見る

企業が回答しました

5つ星のうち5の評価

We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... もっと見る

企業が回答しました

5つ星のうち5の評価

Wonderful from start to finish! Great and friendly salesperson on the line, to a knowledgeable and patient installer. 5 year warranty is amazing too. Will visit again.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, 英国

  • 0333 900 0052

4.9

優良

TrustScore 5段階評価の5

1752件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,752)

過去12か月のレビュー数: 24,319

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

I wanted to thank Paddy for fitting my QED airlock banana plugs today - he did a great job with very complicated cables.

It was great service from the Oxford store as always!

2026年2月27日
自発的なレビュー
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

The service was great

The service was great. The person who served me remembered me from last October. It was really enjoyable shopping there again.

2026年2月19日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Exceptional customer service…

As soon as I walked in the manager remembered my name and asked about the speakers I had purchased 3 months earlier, most impressive.

2026年2月19日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Easy to buy over the phone and…

Easy to buy over the phone and reassured by their expertise. Delivery was super quick and there were no issues in swapping out a damaged lid when my player arrived.

2026年2月13日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent customer service

Spoke to Kaz who price matched a TV for me after an email request. He replied quickly and was a pleasure to deal with. Will be shopping here again.

Delivery was very swift.

2026年2月17日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent guidance and advice…

Excellent guidance and advice throughout the buying process for a tv and soundbar from Matt. Would highly recommend Richer Sounds and will definitely use again. Thanks!

2026年2月17日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Helpful understanding staff

Helpful understanding staff, Richer Sounds Oxford are very professional.
I was not certain of which speaker to purchase but with the good advice from the staff I purchased the Wharfedale Diamond 12 set. Delighted with them.
Thank you.

2026年2月16日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Knowledgeable service, good price, excellent post-purchase support.

Excellent purchase experience - Paddy provided lots of info to help us decide between various TVs we we considering. Not in stock at the branch, but delivered direct to our home the following morning - impressive!! Setting up the various functions posed a few problems, but a couple of phone calls eleicited the info we needed and now we are all set up and enjoying our new viewing SMART TV viewing experience. Definitely 5 stars for Richer Sounds and the Botley team.

2026年2月13日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Sonos equipment

A very helpful visit from Paddy to explain our options with the ordering and delivery of the required equipment being done efficiently.

2026年2月13日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Cambridge evo 150 open box

Bought a Cambridge evo 150 open box. Great price, new and unused, buying process was quick and easy by phone. Product delivered in 2 days and it’s great. Still offered the free 6 year warranty.

2026年2月12日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

I knew what I wanted

I knew what I wanted, so did not need much help, and the process was very smooth. Only niggle was that the TV did not come with mounting screws for the wall mount, which I though was a bit unusual.

2026年2月10日
5つ星のうち5の評価

Informative

Informative, friendly and helpful.

2026年2月10日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Buying new HiFi after being away for many years.

Not being technically 'up to date' with all things audio I needed to speak 'face to face' with a real human being and not a robot. I had already been impressed with You Tube video's from Richer Sounds, so I called in to my local branch in Oxford. I was greeted by Ash who listened carefully to my requirements and then suggested I leave it with him to come up with solutions. He got back to me within a day or two and gave me his recommendations. I checked out the equipment online and it did look like what I was looking for. I got back to him and he arranged a demo for me. I was happy with what I saw and heard and agreed to purchase the equipment. In setting up at home I did come across a problem when attaching my existing ProJect turntable. I emailed Ash with my problem and he worked through the matter with me. Eventually I found the problem, nothing to do with the new equipment, and the matter was resolved. He, and the other members of staff I spoke to, were friendly, knowledgeable and patient, much better than dealing with a robot, or large company's that only have an interest in selling and not customer service. Well done Richer Sounds, you have a new fan.

2026年2月5日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Nobody does it better

Great customer service, lowest price available and super easy collection.

2026年2月4日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Brilliant upgrade advice and help with set up

Staff listened to what I wanted to upgrade and advised a unit that, in their opinion, would integrate well with my existing set up. When I subsequently returned a few days later with technical queries about set up, the store manager Kaz, painstakingly took the time to clearly explain the intricacies to me. His help enabled me to complete full integration over the next few days. I was impressed with his technical knowledge without resorting to manuals. Well done!

2026年2月3日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Helpfull

Helpfull, intelligent sensible advice. Best prices and six year warrenty in my case! Can't beat the service and deal. I will deal in future, without hesitation!

2026年1月31日
Richer Sounds - Oxford ロゴ

Richer Sounds - Oxford からの回答

Thank you for your 5 star review!

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