Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... もっと見る
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Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... もっと見る
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I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... もっと見る
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Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Matt explained everything clearly and all was dealt with pleasantly and efficiently. Feel confident to ask questions if needed. Zak and Trav were great on delivery and considerate of our home surroundings

Richer Sounds - Preston からの回答
Always a great service. Did a click and collect and they were quick and efficient and carried the item to the car for me. I’ll always come here for my AV stuff if I can.

Richer Sounds - Preston からの回答
The most simple and straight forward people to deal with, first class.

Richer Sounds - Preston からの回答
My HiFi System is 46 years old and the tuner had developed a fault (Quad FM4). I was advised it may be repairable and whom to send it to by James, at that point no sale for richersounds, simply what may be best for me. I received a quotation from IAG, but decided to replace the tuner with 21st century equipment. I chose one, but on opening the box I felt may not work with my system (connections/ariel) and did not want to damage it or my pre-amp. I took it back and was given a refund, with no quibble at all from richersounds. However, I had been thinking of buying a small radio, which after advise/discussion with James, I chose a Roberts 'Ramber Uno', which arrived within two days. If the FM4 cannot be repaired I will purchase a receiver (Type TBC), no doubt from richersounds. We need shops available in our high streets where we can have advice, see, try out and discuss what is best for each of us and I would certainly use richersounds once again.

Richer Sounds - Preston からの回答
Went into Preston branch looking for a specific TV. Matt was very helpful but not pushy, he had all the info we asked about and demonstrated the TV for us, so much so that we bought it ! Everything regarding warranty etc was explained clearly and he genuinely made shopping a lovely experience. We have used Richer Sounds in the past and will continue to make it our first port of call when we need in the future. Definitely recommend for excellent service and friendliness.

Richer Sounds - Preston からの回答
The chaos in Preston where outstanding helping me select a system for home and we went for a Sonos soundbar Arc, sub and two surround speakers. Very impressed with the advice and the products. Thanks guys

Richer Sounds - Preston からの回答
Easy to deal with & clear explanation of the TV & the difference between the different types of TVs, thanks Matt!

Richer Sounds - Preston からの回答
Pleasant. Staff , very helpful , easy to deal with , sorted everything i needed out quickly , i received the goods a lot quicker than i expected , delivery was trouble free , couldn't have gone any better . Thanks to everybody involved especially Howie 👍

Richer Sounds - Preston からの回答
It was the easiest piece of electronic kit I have ever bought, it took just a few minutes and it was up and running.
Very happy and satisfied, a good recommendation by yourselves thank you

Richer Sounds - Preston からの回答
Efficient, helpful and wants the customer to be happy with the service. After sales service is very important too.

Richer Sounds - Preston からの回答
Customer service was fantastic
a lot of knowledge of the product also help in setting up the TV

Richer Sounds - Preston からの回答
Easy process of buying the TV. Harrison was very helpful and patient.
Delivery was straightforward. The guys were helpful and pleasant.
Great service, great price and great guarantee.
Thanks

Richer Sounds - Preston からの回答
From my initial contact with Richer Sounds to their very quick response from James, at the Preston branch, leading to the purchase and subsequent delivery of the Samsung Sound Bar was flawless. An excellent experience thank you.

Richer Sounds - Preston からの回答
Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.delivery was quick and used Richer Sounds own people who checked the product with me before leaving - no pressure
Only thing missing is my guarantee but I have chased up and expect that will be resolved.
Paul

Richer Sounds - Preston からの回答
Another great service from Richer Sounds Preston. I ordered a new stylus and it was available to collect the next day.

Richer Sounds - Preston からの回答
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements.
I strongly recommend (& commend) the 'after sales' support...sorted out my wife's queries on our new TV set-up over the 'phone...tremendous!!!
Special shout-out for Matt on that one...

Richer Sounds - Preston からの回答
Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundbar arrived the morning of the next day. Excellent experience and service; I will certainly recommend the store to others.

Richer Sounds - Preston からの回答
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