Richer Sounds - Preston レビュー 

2,929
•
TrustScore 5段階評価の5

4.9

10 Church Street, PR1 3BQ Preston, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2929件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,929)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Pleasant experience

Matt explained everything clearly and all was dealt with pleasantly and efficiently. Feel confident to ask questions if needed. Zak and Trav were great on delivery and considerate of our home surroundings

2026年8月1日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for the feedback, and for the positive rating. We hope you enjoy the new purchase!

The Customer Experience team

5つ星のうち5の評価

Always a great service

Always a great service. Did a click and collect and they were quick and efficient and carried the item to the car for me. I’ll always come here for my AV stuff if I can.

2026年7月31日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Sound Advice

My HiFi System is 46 years old and the tuner had developed a fault (Quad FM4). I was advised it may be repairable and whom to send it to by James, at that point no sale for richersounds, simply what may be best for me. I received a quotation from IAG, but decided to replace the tuner with 21st century equipment. I chose one, but on opening the box I felt may not work with my system (connections/ariel) and did not want to damage it or my pre-amp. I took it back and was given a refund, with no quibble at all from richersounds. However, I had been thinking of buying a small radio, which after advise/discussion with James, I chose a Roberts 'Ramber Uno', which arrived within two days. If the FM4 cannot be repaired I will purchase a receiver (Type TBC), no doubt from richersounds. We need shops available in our high streets where we can have advice, see, try out and discuss what is best for each of us and I would certainly use richersounds once again.

2026年8月3日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service.

Went into Preston branch looking for a specific TV. Matt was very helpful but not pushy, he had all the info we asked about and demonstrated the TV for us, so much so that we bought it ! Everything regarding warranty etc was explained clearly and he genuinely made shopping a lovely experience. We have used Richer Sounds in the past and will continue to make it our first port of call when we need in the future. Definitely recommend for excellent service and friendliness.

2026年8月1日
自発的なレビュー
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Outstanding customer service

The chaos in Preston where outstanding helping me select a system for home and we went for a Sonos soundbar Arc, sub and two surround speakers. Very impressed with the advice and the products. Thanks guys

2026年4月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Easy to deal with & clear explanation…

Easy to deal with & clear explanation of the TV & the difference between the different types of TVs, thanks Matt!

2026年7月29日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Top Quality Professional Service

Pleasant. Staff , very helpful , easy to deal with , sorted everything i needed out quickly , i received the goods a lot quicker than i expected , delivery was trouble free , couldn't have gone any better . Thanks to everybody involved especially Howie 👍

2025年11月24日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

It was the easiest piece of electronic…

It was the easiest piece of electronic kit I have ever bought, it took just a few minutes and it was up and running.
Very happy and satisfied, a good recommendation by yourselves thank you

2026年7月27日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Buying a tv

Efficient, helpful and wants the customer to be happy with the service. After sales service is very important too.

2026年7月27日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Customer service was fantastic

Customer service was fantastic
a lot of knowledge of the product also help in setting up the TV

2026年7月26日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Easy process of buying the TV

Easy process of buying the TV. Harrison was very helpful and patient.
Delivery was straightforward. The guys were helpful and pleasant.
Great service, great price and great guarantee.
Thanks

2026年7月25日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Exceptional Customer Service and price

From my initial contact with Richer Sounds to their very quick response from James, at the Preston branch, leading to the purchase and subsequent delivery of the Samsung Sound Bar was flawless. An excellent experience thank you.

2026年7月25日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Friendly and very knowledgeable staff . Nice personal service. Recomend

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.delivery was quick and used Richer Sounds own people who checked the product with me before leaving - no pressure
Only thing missing is my guarantee but I have chased up and expect that will be resolved.
Paul

2026年7月27日
自発的なレビュー
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Staff were great

Staff were great. Very helpful.

2026年7月23日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Another great service from Richer…

Another great service from Richer Sounds Preston. I ordered a new stylus and it was available to collect the next day.

2026年7月22日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The time & attention provided

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements.
I strongly recommend (& commend) the 'after sales' support...sorted out my wife's queries on our new TV set-up over the 'phone...tremendous!!!
Special shout-out for Matt on that one...

2026年7月17日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service from Howie at the Preston store.

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundbar arrived the morning of the next day. Excellent experience and service; I will certainly recommend the store to others.

2026年7月16日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

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