Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... もっと見る
企業が回答しました
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... もっと見る
企業が回答しました
Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... もっと見る
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From my initial contact with Richer Sounds to their very quick response from James, at the Preston branch, leading to the purchase and subsequent delivery of the Samsung Sound Bar was flawless. An exc... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good, honest advice whilst deciding which TV to buy, no pressure to buy additional products. Excellent warranty.

Richer Sounds - Preston からの回答
Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

Richer Sounds - Preston からの回答
I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

Richer Sounds - Preston からの回答
Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

Richer Sounds - Preston からの回答
As per usual, the staff in Preston we're knowledgable and sold me what was the best tv for my needs.
I went to buy the LG G5 but left with the LG C5 as it was more suitable for what i needed and saved me over £800.

Richer Sounds - Preston からの回答
The assistant manager was very helpful, knew the products

Richer Sounds - Preston からの回答
Great service with expert knowledge.
I explained what I wanted, got some good recommendations from Matt in Preston. My choice was set up in the listening room and there was no pressure to decide quickly.

Richer Sounds - Preston からの回答
Excellent knowledgeable service. Tv arrived as promised. All good.

Richer Sounds - Preston からの回答

Richer Sounds - Preston からの回答
These guys in Preston really go above & beyond with great knowledge & advice extremely helpful & nothing is to much to ask with the guys in the shop I’ll definitely be using them in the future & would highly recommend them to anyone

Richer Sounds - Preston からの回答
Expert advise in chosing the right TV
For my room.
Very helpful and fast delivery.

Richer Sounds - Preston からの回答
Over the years we have always purchased our TV's from you. Richer Sounds give excellent service with good after sales service.
Excellent delivery service too keeping us up to date with delivery time.

Richer Sounds - Preston からの回答
Attentive staff always looking to help you with getting the right equipment and at a good price.
My first place of call when it comes to buying AV equipment

Richer Sounds - Preston からの回答
Great service. The manager came out to give us advice on the surround sound system and provided different options to suit our budget. Also recommended an all in on one soundbar that was in the clearance for another room, and it is great too. Staff and service were excellent overall, and the cinema system was delivered on time. It's now set up and is working really well. A huge improvement on what was there before.

Richer Sounds - Preston からの回答
Helpful staff in store which made our subsequent order via phone through the store really straightforward

Richer Sounds - Preston からの回答
The staff couldn’t have been more helpful. James gave us great advice on choosing the best sound system, set it up for us to experience and even drew us a wiring diagram to help us set it up at home. He even tested our old record player for us. Superb advice and customer service. Thank you!

Richer Sounds - Preston からの回答
After experiencing Richer Sounds sales expertise on our last purchase, when we needed a TV for my elderly mum, I knew there was nowhere else to go for the best sales service and advice than Richer Sounds Preston. Their knowledge, advice, before & after sales service and their genuine wish for a positive customer experience is refreshingly different from experiences in other larger mainstream stores. Pay Richer Sounds a visit….. you won’t be disappointed.

Richer Sounds - Preston からの回答
I visited the Preston shop and appreciated seeing actual TVs and the help offered by Matt. Speedy delivery when I ordered online.
Thanks

Richer Sounds - Preston からの回答
wide choice and price range. Found just what I was looking for. Delivery was fast. Would recommend A+

Richer Sounds - Preston からの回答
Attention to detail and ensuring they understand the Customer’s requirements.

Richer Sounds - Preston からの回答
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