Richer Sounds - Reading レビュー 

1,836
•
TrustScore 5段階評価の5

4.9

114 Oxford Road, RG1 7NE Reading, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

企業が回答しました

5つ星のうち5の評価

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... もっと見る

企業が回答しました

5つ星のうち5の評価

Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1836件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,836)

過去12か月のレビュー数: 24,500件

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5つ星のうち5の評価

Great products

Great products
Super helpful staff
Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

2026年10月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

GREAT SERVICE, GREAT PRODUCT

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easily installed into my hifi system the CD player worked brilliantly. I am very pleased with it and am now considering upgrading my record deck too. Only one place to go to do that and that is RICHER SOUNDS. I should also mention LUKE at the Reading branch of RS who answered my initial call and guided me towards my new CD player. A big THANK YOU to him and to RICHER SOUNDS for a great product and service.

2026年10月7日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

First rate customer service

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to connect to my network. First rate customer service. Staff very helpful and friendly.

2026年10月7日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

A Trusted Brand

I’ve used Richer Sounds in Reading for years. Customer service is excellent and the price is always right. Delivery this time was hours not days for a huge LG TV. They outdid themselves this time. Wouldn’t buy from anyone else for home cinema. They are true to their marketing when they say they want to have customers for life.

2026年9月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Rory went above and beyond as usual

Rory went above and beyond as usual, soundbar (and TV fittings) sorted. Thx Reading Richer 👍

2026年10月2日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Amazing ordering and customer service

Amazing ordering and customer service. Nothing was too much trouble and they chucked in a free £25 cleaning kits. Highly recommend!!

2026年10月1日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

good advice given to me

good advice given to me, there was no rush and i was left to listen to the headphones on my own

2026年9月30日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

T.V and stand

The people at the shop were very knowledgeable and helpful obviously up to date with the latest technology. The advice I was given was excellent and have recommended them to friends. The delivery was just as good with nice polite delivery driver.

2026年9月29日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

Really good service from Richer Sounds

Really good service from Richer Sounds, as ever. Luke at the Reading store was very helpful, patient and knowledgeable in explaining our options to us. The only downside was the limited range of sound bars available, but we were able to sit in the experience room and hear what they sounded like. So a good outcome in the end.

2026年9月25日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち4の評価

The telephone service was excellent but..

The telephone service was excellent but i found it strange that i could not order the product online myself. Staff are excellent, system seems to miss an opportunity.

2026年9月26日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear about the confusion regarding the ordering process and have spoken with our Reading branch to clarify things. We believe this was a miscommunication on our part, and we do apologise.

Items can be ordered online directly by customers, but often staff in the branch will suggest to order via the branch instead as they have access to the most up-to-date stock information, and also have the ability to pull stock from another branch when our warehouse is running low. Our apologies again if this caused any inconvenience.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

James at Reading store answered the…

James at Reading store answered the phone and agreed to setup a demo of the Yamaha RS202D with my CD player. I came in store he was ready allowed me time to convince myself it was the right buy and then got a product ready and helped me carry it to the car.

2026年9月25日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great customer service

Staff were really helpful with my purchase

2026年9月23日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Argon Audio

Spoke with James in the store about what I was looking for . Then he set up speakers to have a listen in the speaker room. Had a think about for a few hours No pressure to buy
Contacted store over the phone and purchased my floor standers
Absolutely pleased with them .

2026年9月19日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I had a T5X Rel Sub-woofer

I had a T5X Rel Sub-woofer
Delivered in white ..came in good time..people are knowledgeable and helpful ...also comes with a 6 yr warranty...ive purchased my whole system from Richer sounds ..never had an issue..but never been able to set up my Marantz PM7000N with the Tv even after a change of Amp..Will definitely buy from them agsin 9/10

2026年9月19日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Knowledgeable staff

Knowledgeable staff, competitive pricing, I've been buying all my audio visual items from them for over 15 years and have never been disappointed

2026年9月16日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

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