Richer Sounds - Reading レビュー 

1,780
TrustScore 5段階評価の5

4.9

114 Oxford Road, RG1 7NE Reading, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1780件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,780)

過去12か月のレビュー数: 24,266

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I rang in to check availability of a set of B&W speakers

I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service and good price

Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great Service

I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Top retailer.

Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

2026年4月16日
自発的なレビュー
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Outstanding service

I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

2026年4月4日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always good service

Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better not to. Placed my order over the phone, was able to use whichever payment method I wanted and the new kit was delivered as quickly as possible given the Easter weekend in the middle. Will continue to use for as long as I need AV gear

2026年4月6日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Purchased 3 Tvs 3 differemt ocasions…

Purchased 3 Tvs 3 differemt ocasions with this company aways good deal given - highly recomended them

2025年9月7日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Eager to help

Eager to help. Very good knowledge, and took time to set up the speaker in your sound room so I could listen Thank you.

2026年4月4日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Friendly staff who took the time to…

Friendly staff who took the time to listen to our needs before explaining and demonstrating various options so as to assist in our choosing of products that we required. Great range of items in store and a great listening room to demonstrate. Great prices as well to suit every budget

2026年4月1日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great company,

Very knowledgeable, know there stuff, helpful

2026年3月29日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Richer Sounds as always were helpful…

Richer Sounds as always were helpful and happy to provide advice.
On this occasion I knew what I wanted to purchase do little advice was needed.
They were still courteous and explained the details of the extended warranty.

2026年3月28日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

I was extremely pleased with the help…

I was extremely pleased with the help Dan at your
Reading store gave me. I was having problems with my
wireless headphones and he was extremely helpfull and knowledgeable I could not have wished for better
service. The Reading Store should be extremely proud
having him as a member of their team.
Kind Regards. Brian Fitchett.

2026年4月2日
自発的なレビュー
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good service

I was looking to trade in an older amp but due to its age and no box, this wasn’t an option, however the sales agent offered me a discount similar to what the trade-in value would’ve been. I felt this was good service from the staff member.

The goods arrived when requested and am very satisfied.

2026年3月24日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service and advice.

Great service and advice.
Very helpful.

2026年3月22日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Best service from Reading Store

Best service by Steve from Reading Store. Helpful, kind, knowledgeable & got my queries & online order sorted. Prompt delivery aswell. Happy customer :) Thanks.

2026年3月20日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great experience with Richer Sounds…

Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

2026年3月19日
自発的なレビュー
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Always great service

Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

2026年3月17日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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