My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
企業が回答しました
I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る
企業が回答しました
The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... もっと見る
企業が回答しました
Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

Richer Sounds - Reading からの回答
Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

Richer Sounds - Reading からの回答
I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

Richer Sounds - Reading からの回答
Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

Richer Sounds - Reading からの回答

Richer Sounds - Reading からの回答
I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

Richer Sounds - Reading からの回答
Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better not to. Placed my order over the phone, was able to use whichever payment method I wanted and the new kit was delivered as quickly as possible given the Easter weekend in the middle. Will continue to use for as long as I need AV gear

Richer Sounds - Reading からの回答
Purchased 3 Tvs 3 differemt ocasions with this company aways good deal given - highly recomended them

Richer Sounds - Reading からの回答
Eager to help. Very good knowledge, and took time to set up the speaker in your sound room so I could listen Thank you.

Richer Sounds - Reading からの回答
Friendly staff who took the time to listen to our needs before explaining and demonstrating various options so as to assist in our choosing of products that we required. Great range of items in store and a great listening room to demonstrate. Great prices as well to suit every budget

Richer Sounds - Reading からの回答
Great that the ear buds I ordered arrived rapidly . Though I did find it strange that I could not order them on line . And I had to ring around the UK to get the stocked shop to send the product to me.
Richer Sounds as always were helpful and happy to provide advice.
On this occasion I knew what I wanted to purchase do little advice was needed.
They were still courteous and explained the details of the extended warranty.

Richer Sounds - Reading からの回答
I was extremely pleased with the help Dan at your
Reading store gave me. I was having problems with my
wireless headphones and he was extremely helpfull and knowledgeable I could not have wished for better
service. The Reading Store should be extremely proud
having him as a member of their team.
Kind Regards. Brian Fitchett.

Richer Sounds - Reading からの回答
I was looking to trade in an older amp but due to its age and no box, this wasn’t an option, however the sales agent offered me a discount similar to what the trade-in value would’ve been. I felt this was good service from the staff member.
The goods arrived when requested and am very satisfied.

Richer Sounds - Reading からの回答

Richer Sounds - Reading からの回答
Best service by Steve from Reading Store. Helpful, kind, knowledgeable & got my queries & online order sorted. Prompt delivery aswell. Happy customer :) Thanks.

Richer Sounds - Reading からの回答
I’ve bought from you in the past.
You’re reliable, friendly and professional.

Richer Sounds - Reading からの回答
Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

Richer Sounds - Reading からの回答
Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

Richer Sounds - Reading からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。