Richer Sounds - Reading レビュー 

1,780
TrustScore 5段階評価の5

4.9

114 Oxford Road, RG1 7NE Reading, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1780件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,780)

過去12か月のレビュー数: 24,266

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I always deal with Richard Sounds

I always deal with Richard Sounds - knowledgable, honest opiniun and great value for money and willing to price match - I brought a TV and it came with a longer warranty than other suppliers - seriously if you havent used them your missing out on alot of things

2026年5月12日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Timely and extremely helpful advice!

Timely and extremely helpful advice! I was about to order when it was suggested that for our particular needs and circumstances, an alternative product would serve our needs better!

2026年5月27日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Easy to order and delivery was prompt…

Easy to order and delivery was prompt and easy also. Price of TV was very reasonable and competitive.

2026年5月27日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Called ahead to reserve 2 items

Called ahead to reserve 2 items, discussed with Steve when I got there and decided to change to a single bteer specified item - great service and advice as always

2026年5月27日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent service

Very impressed with visit to store and the attention given by Dan. He listened to my requirements and proposed several options within my criteria as well as pointing out special deals available. Pleased with my choice. Took TV away with me and decided to defer decision on sound bar deal, but subsequently decided to proceed. When I telephoned Dan he discovered an additional reduction on the TV which he retrospectively applied so making the sound bar an even better deal. And delivered next day. Most impressed and very satisfied.

2026年5月26日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Service and expertise

Service and expertise. Very happy.

2026年5月24日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Everything

Everything

2026年2月14日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great advice from James

Great advice from James. Easy purchase
And delivery

2026年5月21日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great helpful service

Great helpful service. Price-matched which always helps.

2026年5月21日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

i visited a RS shop recently to listen…

i visited a RS shop recently to listen to bookshelf speakers and came away dreaming of a floor standing model made by Dali. It was important to see and listen to various speakers to get a better sense of what was out there, their qualities and to help define what I wanted in a speaker. I appreciate all the time Rory gave me.

2026年5月19日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち4の評価

Order done on line very easy and…

Order done on line very easy and delivery was prompt so would definitely use again.

2026年5月19日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for taking the time to leave us your review, it's great to hear all went smoothly and that you will consider shopping with us in the future!

Hopefully next time we will able to attain a full five star review, and of course if there were any areas you feel we could have improved within this time, we're always glad of feedback and can be contacted via the below address..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Exceptional service from Richer Sounds Reading.

I have used Richer Sounds Reading on a number of occations and have always had a great experience. 18 months ago I had the itch to upgrade my 40 year old speakers so arranged a Demo with James who was very helpfull. I ended up liking the Dali Oberon 5 which were over my budget so I didnt purchase. Due to recent price drop I decided to try again. This time I saw Rory who allowed me to trial the Oberon 5 at home as I was worried they might be too much for my small living room. This really was helpful as it proved I was right to be wary, so on return Rory demoed some smaller speakers and I decided on Warfedale Evo 5.1 . I was also allowed to trial at home the shop units, which I was happy with and so went ahead with the purchase. At no time did I feel pressured to buy and the advice was appreciated. Thank you all at Reading branch .

2026年5月8日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Very friendly knowledgeable staff

Very friendly knowledgeable staff. Extremely helpful

2026年5月8日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Nice and helpfull.

They are a well run,friendly and helpfull team. Richer sounds should be your first port of call for all things HI-Fi. Thier TV's aren't bad as well!

2026年5月9日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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