Richer Sounds - Reading レビュー 

1,774
TrustScore 5段階評価の5

4.9

114 Oxford Road, RG1 7NE Reading, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る

企業が回答しました

5つ星のうち5の評価

I arrived early before the branch was open. Not a problem i was welcomed in. I came to see a specific product and told the staff i was not intending to make a purchase during this visit. This was not... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1774件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,774)

過去12か月のレビュー数: 23,927

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First class service from the team at…

First class service from Richer Sounds at the Reading branch particularly James & Dan who assisted me in purchasing a tuner/amplifier and record deck.
It's a pleasure dealing with a company who go above and beyond with customer service and knowledge of the product.

2026年5月6日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

GREAT SERVICE AND STAFF ARE ALWAYS VERY…

GREAT SERVICE AND STAFF ARE ALWAYS VERY PLEASENT, ALWAYS PURCHASE MY TV'S AND AV RECEIVERS FROM THEM . READING IS A BRILLIANT SHOP AND THEY DO GREAT PRICES.EVEN THERE AFTER SERVICE IS TOP NOTCH WHICH IS SOMETHING YOU DO NOT GET WITH A LOT OF PLACES THESE DAYS

2026年4月28日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I always fine Richer Sounds is easy to…

I always fine Richer Sounds is easy to deal with competitive pricing.

2026年4月26日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Rory in the Reading branch was very…

Rory in the Reading branch was very helpful and new his product kniwledge was very good. He was very polite listened to what i was saying and chise the right system for myself. Thank you Rory 😄in future i will be going bk to Richersounds for more of my home systems equipment.

2026年4月25日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful

Very helpful, great service.

2026年4月23日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Expert

Expert, patient and friendly help and advice - always

2026年4月21日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Really friendly

Really friendly, knowledgeable and efficient. Thank you to the Weybridge team.

2026年4月16日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Delivered late but that was traffic…

Delivered late but that was traffic congestion. Good to see my product was securely strapped in. Sound bar was different to one advertised. I'm not an expert so don't know if it is of the same spec or better or worse?

2026年4月14日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Superb service

Recently went into the Reading store, looking for some advice about upgrading my Ortofon 2M Blue to a Bronze. Dan was extremely helpful, must have noticed my trepidation when we were talking about changing the cartridge, and he offered to fit it for me! The Bronze cartridge and stylus arrived the next day, took it in with the headshell, expecting to leave it for a few days, but received a call later that afternoon to say that it was done (by Steve, the manager).
Extremely good service, and I am very pleased with the result - now happily working my way through my favourite albums, and hearing stuff which I never knew was there.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Choosing speakers

We spent a happy hour auditioning 3 sets of speakers before choosing the Focal. Dan was very helpful throughout, indeed he recommended the Focal speakers, which were on sale at a good discount.
All in all a very satisfactory experience.

2026年3月29日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I rang in to check availability of a set of B&W speakers

I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service and good price

Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great Service

I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

2026年4月10日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Top retailer.

Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

2026年4月16日
自発的なレビュー
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Outstanding service

I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

2026年4月4日
Richer Sounds - Reading ロゴ

Richer Sounds - Reading からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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