My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
企業が回答しました
On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system.... もっと見る
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I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る
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Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was n... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I’ve made several purchases from Richer Sounds in Reading and to be honest, I don’t bother looking anywhere else now. The staff, from the manager down and extremely knowledgeable, very helpful and friendly. When I leave the store I know I’m leaving with a quality product that is right for me and within my budget.
Such easy and helpful staff. The gentleman that helped me went through both amps I asked about despite only selling one of them. I bought an amp and it’s wonderful
I rang the shop to check the item was in stock, told them i'd be there in 15 minutes, arrived and it was waiting to be placed in my car, deal done in 5 minutes, no hassle, this is how it should be done...5 Star.
Very helpful and informative staff (in my case Rory) And even the the product i required wasn't in stock they had delivered in store (at my requst) and ready for collection the next day. Price of items were as good and or better as anywhere else

Richer Sounds - Reading からの回答
I went to Richer Sounds undecided on how I was going to approach a short-term stand-mounted tv setup before mounting on the wall. The person I spoke with was very knowledgeable and came up with an option to use a third-party TV stand (as the OEM stand didn’t meet my needs). Brilliant approach and meant I bought the TV I wanted. Really value the expertise and sensible ideas provided.

Richer Sounds - Reading からの回答
The friendly and honest approach to the whole experience. Steve was as enthusiastic and interested in our comparison pf the projectors as I was. He was also very knowledgeable about the subject

Richer Sounds - Reading からの回答
Really helpful and knowledgeable staff and very competitive prices.

Richer Sounds - Reading からの回答

Richer Sounds - Reading からの回答
Superb service!
Ordered a dvd player at approx 13.00 on a Sunday afternoon, to be delivered to the store, hopefully by Tues pm.
Phone call from the shop 09.05 Monday morning, delivered, ready for collection.
Very happy

Richer Sounds - Reading からの回答
Great, informative customer service, gave good advice and not overbearing. Bought a nice TV

Richer Sounds - Reading からの回答
Easy order online, great range and prices, delivered on time, perfect packaging. Product as expected.

Richer Sounds - Reading からの回答
Great staff knowledge with the queries i had, will return and buy

Richer Sounds - Reading からの回答
Steve and the team helped me with a repair in a most professional manner.

Richer Sounds - Reading からの回答
Friendly and helpful service when buying Optoma projectors from them.
Quick delivery.
Very pleased!
Unbelievable knowledge and great customer service makes this the place to go for HiFi and TV. Can’t thank them enough for making my purchases so enjoyable and beating prices from elsewhere.

Richer Sounds - Reading からの回答
A really friendly and helpful staff member went above what you usually expect.
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