My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
企業が回答しました
On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system.... もっと見る
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I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る
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Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was n... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very good service brilliant delivery very pleased with my new tv

Richer Sounds - Reading からの回答
Got a great discount and very friendly service in store. It was easy to arrange delivery and the delivery happened exactly when it was promised and there were no issues

Richer Sounds - Reading からの回答
Customer Service is Brilliant, I unfortunately recieved a faulty set of JBL headphones, Took them back into the Reading branch on a Sunday at 1 pm and recieved new headphones delivered to my door next day at 5pm, Unbelievable service and delivery time.
Big thank you from me.

Richer Sounds - Reading からの回答
Prompt delivery, a whole week sooner than expected.
Helpful telephone discussion before ordering by phone.

Richer Sounds - Reading からの回答
Richer Sounds offer the best quality, the best prices, the best value for money and the best customer service. Oh, I forgot, also the best guarantees.
Replaced my sound system at Richer Sounds.
15 months later replaced my tv at Richer Sounds.
All I can say is I am glad I did - for quality and value for money. Overall great experience.
Richer Sounds are excellent. We have bought from them before and last week purchased a new tv and a deck and speakers for our aging vinyl collection. For both items we received very good and friendly advice from Dan at Richer’s Reading store. The equipment reasonably priced and comes with an excellent 6-year guarantee. TV has already been expertly installed; we have not set up the turntable yet as we are waiting for the delivery of some furniture. However the deck and speakers were well-demonstrated in the store so we have no worries so far

Richer Sounds - Reading からの回答
Brilliant service and brilliant television and brilliant price

Richer Sounds - Reading からの回答
I’d done a lot of research but still could decide between 2 specific and nearly identical models. Visited the store because the price was good. The shop clarified the one specific difference, helped me make the decision and gave me the VIP discount.

Richer Sounds - Reading からの回答
My recent visit to the Reading Store was perfect and thankyou to James who help me with my Duel turntable. He was very attentive and polite, understanding my requirements.

Richer Sounds - Reading からの回答
Went into the shop looking for a new surround sound system. The team were very polite and new what I needed and advised me of the best deals available.
I would highly recommend this company.

Richer Sounds - Reading からの回答
Just expert advice, great friendly service & reasonably priced with EXTRA WARRANTY. No fuss. Join as a VIP & get extra savings. Would NOT go anywhere else.

Richer Sounds - Reading からの回答
Any time I visit Richer Sounds, I have a great experience. Friendly, helpful and **knowledgeable** staff (are you listening John Lewis?), good range of products and great prices. Er....what more would you like?

Richer Sounds - Reading からの回答
Friendly, prompt and knowledgeable service. Ordered Sonos Sub over phone and it arrived the next day. Fantastic service.

Richer Sounds - Reading からの回答
Went above and beyond to price match. Would always much rather purchase here than currys
I’ve made several purchases from Richer Sounds in Reading and to be honest, I don’t bother looking anywhere else now. The staff, from the manager down and extremely knowledgeable, very helpful and friendly. When I leave the store I know I’m leaving with a quality product that is right for me and within my budget.
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