My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... もっと見る
企業が回答しました
On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system.... もっと見る
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I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... もっと見る
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Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was n... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’ve bought from you in the past.
You’re reliable, friendly and professional.

Richer Sounds - Reading からの回答
Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

Richer Sounds - Reading からの回答
Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

Richer Sounds - Reading からの回答
Wouldn't go anywhere else for a TV brilliant service great price and a six year guarantee you don't get this anywhere else so always my first choice go to shop

Richer Sounds - Reading からの回答
Great team at Reading, big shout out to James, went in dead set on a particular brand, showed me another option which gave me food for thought. Also changed my view on soundbar set up rather than the full AV set up I have but no longer the room for it.
Really please with the TV/Soundbar combo and thank you for honoring your price quoted, very happy

Richer Sounds - Reading からの回答
Speedy delivery.
Very helpful staff in the Reading branch.

Richer Sounds - Reading からの回答
I think richer sounds is the best place for tvs and other systems and there price beater is OP

Richer Sounds - Reading からの回答

Richer Sounds - Reading からの回答

Richer Sounds - Reading からの回答
I went in looking at a specific TV, which was made available to me to look at. However, Dan asked me a number of questions to understand what I was really looking for and offered some alternatives, ultimately resulting in me changing my mind. Combined with a refurbished model being available I ended up with a better TV than I was looking for originally and at a lower price. Now that the TV has been delivered and installed, I'm very happy with the performance. No issues at all with the service.

Richer Sounds - Reading からの回答
Excellent service at Richer Sounds.
Steve at Richer Sounds was very attentive and quickly identified our needs and budget. As a result, we bought our new 55" OLED LG TV from them and have not looked back since! It has MARVELLOUS picture and sound quality. All thanks to Steve!

Richer Sounds - Reading からの回答
Steve was helpful on my first prospective first visit - providing expert advice about how I might add on to the equipment I already own; and the second when I returned to buy. Great service.

Richer Sounds - Reading からの回答
A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

Richer Sounds - Reading からの回答
Dan from the Oxford Road store has been a great help for me every time I have been in contact.
After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

Richer Sounds - Reading からの回答
Simple order process, friendly staff.
Ordered standard delivery and it came next day!

Richer Sounds - Reading からの回答
It was a great experience from start to finish. Luke, the Shop Assistant Trainee, has been very helpful in helping with the products within my budget.
I will shop at Richersounds again if needed.

Richer Sounds - Reading からの回答
Clear understanding of what I was looking for in terms of sound, environment and connectivity for a speaker and streaming system. Great to have the enclosed demo experience which helped us fully understand the range of speakers we were initially interested in. And we felt we made our own choices with great consistent advice on any topic or any question. Really commend Matt and James for their patience and professionalism. We really enjoy the new LG OLED and look forward to the Dali Omnicons, Arcam SA35 and Chord cable installation soon. Many thanks all. Will certainly recommend RS Reading.

Richer Sounds - Reading からの回答
Helpful staff that listened to what my requirements were and offered me a few different options to try and find the right solution. The product that was recommended is working really well and was very easy to set up.

Richer Sounds - Reading からの回答
James was very helpful at helping me pick out my new Tv. Great service, will be back!

Richer Sounds - Reading からの回答

Richer Sounds - Reading からの回答
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