Richer Sounds - Romford レビュー 

2,643
•
TrustScore 5段階評価の5

4.9

73 Main Road, RM2 5EL Romford, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... もっと見る

企業が回答しました

5つ星のうち5の評価

Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... もっと見る

企業が回答しました

5つ星のうち5の評価

My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... もっと見る

企業が回答しました

5つ星のうち5の評価

I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2643件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,643)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great company,always have and always…

Great company,always have and always will purchase my audiovisual equipment from Richer Sounds. Great advice given.

2026年7月24日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Purchased a Samsung S99H 65inch

Purchased a Samsung S99H 65inch, Dave was very friendly and helpful. Organised next day delivery, excellent communication throughout, delivery was very good also. Very impressed with this new TV it is absolutely stunning.

2026年7月22日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I ordered TV on 21st July and was not…

I ordered TV on 21st July and was not given delivery date as out if stock but to my surprise, I got delivery on 28th July which was very impressive

2026年7月21日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

The service was excellent

The service was excellent. The staff were friendly and could not have been more helpful in dealing with my queries. I would recommend them without hesitation.

2026年7月13日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great store advice and great tv

Popped into the Romford store looking for a tv and received great advice from staff and there was zero sales pressure just honest advice to help me pick the right set for my room

2026年7月18日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Highly recommended

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining the pros and cons of each one. I went with his recommendation for my hi-fi, and it has never sounded so good.

2026年7月14日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great advice and support.

Very helpful assistance and advice over the phone. Great purchasing experience.

2026年7月17日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

A really efficient company

A really efficient company, great pricesxand next day delivery

2026年7月14日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Five star service

From the expert advice we were given in store to the delivery of our new sound bar, the Richer service was exemplary.

2026年7月15日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Service makes the difference

Whilst I have only part received my order, Richer Sounds Romford went out of their way to ensure I ordered the correct products even letting me try some demo speakers at home - Joel was extremely helpful and patient whilst I tried various options - great shop run by great people

2026年7月13日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Positive Customer Experience

I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, with a quick repair service offered. I have just purchased a new TV over the phone and dealt with Ash at their Romford store. Ash offered some great advice, resulting in a better outcome for me. The delivery service was second to none too. I ordered on the Friday and the TV was delivered on the Saturday. Well done Richer Sounds.

2026年7月10日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Exceptionally helpful

As usual help went beyond other companies. I had several questions and staff were helpful (including looking at the manual on line) to give me an answer
Staff very friendly

2026年7月10日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

A breath of fresh air

A breath of fresh air !
A Genuine welcome and happy knowledgable staff my first time at a Richer sounds , won’t be my last !

2026年7月6日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Service, Price and experience *****

The website is excellent, but the guys in the shop and their in-depth knowledge of the products they sell and their compnay are the reason I make the extra effort to see the products up close and demonstrated. A face to face service that is becoming all too rare these days.
The Website has honest in depth reviews that you can trust. For the product I wanted I was left with a very positive experience.
The prices, which tbh is the deal breaker are excellent, always competitive.
I was met with super enthusiastic & motivated employees, working for a company that cares and continues to deliver year after year.
It was nice to use Richer Sounds and not be lazy and go straight to obvious online retailers.

2026年3月24日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Richer Sound, look no further

I have always shopped with Richer Sounds and have been a customer of theirs for at least 40 years, but not at Romford.
I spoke with the manager, Steve. He is a very well informed salesperson as well as the manager, I was looking at a particular turntable that they had in stock. We had a great discussion and I also had the pleasure of listening to other elements of hifi that I may consider in the future.
The service I was given, was second to none, if you require assistance before a purchase, I would highly recommend contacting them.
Because I was also trying to get rid of a nasty earth buzz, I also decided on a phono stage that was not in stock. I received this sooner than was stated. Excellent service all round.

2026年7月4日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Being very much old school and not sure…

Being very much old school and not sure what to look for on the tech side. I found Rich.of the Romford store very helpful/patient in selecting a 50" replacement TV . Also timed delivery was spot on the following day
Graham

2026年7月3日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, great to read you were happy with our service.

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