Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... もっと見る
企業が回答しました
Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... もっと見る
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My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... もっと見る
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I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... もっと見る
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great company,always have and always will purchase my audiovisual equipment from Richer Sounds. Great advice given.

Richer Sounds - Romford からの回答
Purchased a Samsung S99H 65inch, Dave was very friendly and helpful. Organised next day delivery, excellent communication throughout, delivery was very good also. Very impressed with this new TV it is absolutely stunning.

Richer Sounds - Romford からの回答
I ordered TV on 21st July and was not given delivery date as out if stock but to my surprise, I got delivery on 28th July which was very impressive

Richer Sounds - Romford からの回答
The service was excellent. The staff were friendly and could not have been more helpful in dealing with my queries. I would recommend them without hesitation.

Richer Sounds - Romford からの回答
Popped into the Romford store looking for a tv and received great advice from staff and there was zero sales pressure just honest advice to help me pick the right set for my room

Richer Sounds - Romford からの回答
I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining the pros and cons of each one. I went with his recommendation for my hi-fi, and it has never sounded so good.

Richer Sounds - Romford からの回答
Very helpful assistance and advice over the phone. Great purchasing experience.

Richer Sounds - Romford からの回答

Richer Sounds - Romford からの回答
From the expert advice we were given in store to the delivery of our new sound bar, the Richer service was exemplary.

Richer Sounds - Romford からの回答
Graham knew his TVs and fully explained tech stuff to me so buying a new one was stress-free. Would recommend to others.

Richer Sounds - Romford からの回答
Whilst I have only part received my order, Richer Sounds Romford went out of their way to ensure I ordered the correct products even letting me try some demo speakers at home - Joel was extremely helpful and patient whilst I tried various options - great shop run by great people

Richer Sounds - Romford からの回答
I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, with a quick repair service offered. I have just purchased a new TV over the phone and dealt with Ash at their Romford store. Ash offered some great advice, resulting in a better outcome for me. The delivery service was second to none too. I ordered on the Friday and the TV was delivered on the Saturday. Well done Richer Sounds.

Richer Sounds - Romford からの回答
As usual help went beyond other companies. I had several questions and staff were helpful (including looking at the manual on line) to give me an answer
Staff very friendly

Richer Sounds - Romford からの回答
A breath of fresh air !
A Genuine welcome and happy knowledgable staff my first time at a Richer sounds , won’t be my last !

Richer Sounds - Romford からの回答
The website is excellent, but the guys in the shop and their in-depth knowledge of the products they sell and their compnay are the reason I make the extra effort to see the products up close and demonstrated. A face to face service that is becoming all too rare these days.
The Website has honest in depth reviews that you can trust. For the product I wanted I was left with a very positive experience.
The prices, which tbh is the deal breaker are excellent, always competitive.
I was met with super enthusiastic & motivated employees, working for a company that cares and continues to deliver year after year.
It was nice to use Richer Sounds and not be lazy and go straight to obvious online retailers.

Richer Sounds - Romford からの回答
Manager who sold us the tv was helpful and took time to explain how the tv worked and it was a pleasure to purchase from him 88

Richer Sounds - Romford からの回答
I have always shopped with Richer Sounds and have been a customer of theirs for at least 40 years, but not at Romford.
I spoke with the manager, Steve. He is a very well informed salesperson as well as the manager, I was looking at a particular turntable that they had in stock. We had a great discussion and I also had the pleasure of listening to other elements of hifi that I may consider in the future.
The service I was given, was second to none, if you require assistance before a purchase, I would highly recommend contacting them.
Because I was also trying to get rid of a nasty earth buzz, I also decided on a phono stage that was not in stock. I received this sooner than was stated. Excellent service all round.

Richer Sounds - Romford からの回答
Being very much old school and not sure what to look for on the tech side. I found Rich.of the Romford store very helpful/patient in selecting a 50" replacement TV . Also timed delivery was spot on the following day
Graham

Richer Sounds - Romford からの回答
Staff very helpful and knowledgeable, nothing was a problem

Richer Sounds - Romford からの回答
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