Richer Sounds - Romford レビュー 

2,596
TrustScore 5段階評価の5

4.9

73 Main Road, RM2 5EL Romford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... もっと見る

企業が回答しました

5つ星のうち5の評価

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had alread... もっと見る

企業が回答しました

5つ星のうち5の評価

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... もっと見る

企業が回答しました

5つ星のうち5の評価

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue wa... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2596件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,596)

過去12か月のレビュー数: 25,118

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great People led Service at Richer Sounds again.

I had an idea of what I required. Steve assisted me by providing 3 suitable TVs. After discussing the merits of each and listen to Steve advice, I purchased one. The ' check out' was hassle free. In approx 15 minutes I left as a very Happy customer. Thanks

2026年8月21日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great customer service

Great customer service, very knowledgeable staff and very helpful, felt very relaxed when things were being explained to me.

Fantastic experience

2026年8月19日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Informative and friendly staff

Informative and friendly staff, as is always the experience with Richer Sounds

2026年8月16日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great company and products

Great company and products. Very knowledgeable and helpful staff

2026年8月16日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I went to Richer Sounds Romford to… buy a pair of wireless headphones

I went to Richer Sounds Romford to purchase a pair of headphones. My old ones, a pair of AKG Y50 had finally had their day after many years of service. The truth is I was allowed a decent amount of time to try out a selection of stock headphones. I laid my money down on a pair of Sennheiser Momentum 5. However when I tested those in DAC mode at home it became quickly apparent they were not for me. In truth I had tried recently before that an expensive pair of headphones while I was passing by the Tunbridge Wells branch and the testing at my local branch in Romford was about simple economies. Could I get a cheaper pair with the sound I wanted. The answer was I could to a degree, but I had been utterly spoilt by the expensive ones and it was those headphones I returned to Romford branch to buy. I now own a pair of Focal Bathys MG and I do not regret a single penny of the cost. The shopping experience at Richer Sounds is always excellent no matter what branch I walk into and as for the Focal Bathys MG headphones they are just sublime…. Many thanks.

2026年8月14日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

The radio collected from local shop

The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and friendly.

2026年8月14日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very helpful on phone

Good phone advice over condition of open box item and alternative of buying the same item new at a much lower price than on the website. Also a £10 discount on another item

2026年8月12日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Very helpful

Very helpful , very Knowledgeable and their people who deliver and set the TV up are outstanding.

2026年8月12日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Top service

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too much trouble either. The free six year guarantee available on some items is very welcome too. Shopping here has/is always looked forward to.

2026年8月11日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

There product knowledge is first class

There product knowledge is first class. The projector arrived when they said it would. Free delivery with a 6 year guarantee. You cant go wrong.

2026年8月8日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Listened to what I already had and why…

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had already had in mind, at no time did I feel pressured, merely informed and advised. Once final decision was made, all admin was straightforward, delivery was exactly as planned and installation was simple. Very happy with the product and the service received.

2026年8月7日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

My Samsung super dooper TV broke down…

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue watching my favourite TV. A regretful thank you to all at Romford store.

2026年8月7日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Honest advice when needed

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon receipt of my order I noticed that a cable was missing. The staff were apologetic and arranged one free of charge to arrive next day . Fantastic service and would definitely recommend them.

2026年8月5日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your wonderful feedback

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