Richer Sounds - Romford レビュー 

2,574
TrustScore 5段階評価の5

4.9

73 Main Road, RM2 5EL Romford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... もっと見る

企業が回答しました

5つ星のうち5の評価

Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, wit... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2574件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,574)

過去12か月のレビュー数: 24,168

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helpful and patient with no pressure

Helpful and patient with no pressure. The guys at Romford store were great in finding me a suitable turntable set up to suit my budget.

2026年3月5日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent service at the Romford store

Excellent service at the Romford store. The colleague was helpful and knowledgeable. We ordered a TV on Friday lunchtime and it was delivered on Saturday!

2026年2月27日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Outstanding company

Saw an LG soundbar on a discount elsewhere, phoned Richersounds Romford and Steve the manager beat the price by a tenner.

Cant fault the service, brilliant company who still follow the ethos of their founder.

2026年3月1日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Helpful consultation

Got full attention from consultant, he was helpful in choosing the right subwoofer for my room and existing system. He knew the subject and didn't push expensive or extra items. I felt like talking to a friend...
I saw another consultant trying to help him in the background, but the first one already covered all.
It's a bit of a drive for me, but I keep coming back because of experience I get there.

The item arrived promptly, I am happy how it level up my listening experience.

2026年2月28日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち4の評価

A frustrating purchase

A frustrating purchase was made more palatable by the prompt and efficient work of the sales staff.

2026年2月27日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for the feedback, I'm pleased that the colleagues managed to get things sorted for you but of course sorry that there was some issues. I hope all is well with the system, but if you would like to discuss anything further do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Customer service was next level

Customer service was next level. I received a broken record player which i had bought at a discounted price. After letting richer sounds Romford know that it was faulty a courier was sent to my house to collect and replace the player with a new one within 12 hours and at the same price as the discounted player. Also the record player is excellent.

2026年2月22日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Staff very helpful

Staff very helpful, courteous, informative.
I called for advice after purchasing my audio system. I received immediate help that resolved my issue. I would highly recommend Richer Sounds of Romford.

2026年2月21日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

TV purchase from Richer Sounds

Recently went to the Romford Store looking for a S90F TV.
Would like to pay special thanks to Steve(Store Manager) for his informative advice, guidance and reassurance. All in all, excellent customer service. If your looking for electronic goods, look no further than Richer Sounds....you will be looked after very well. Once again, many thanks Team Romford.

2026年2月3日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Ordered a Samsung s95f upon receiving…

Ordered a Samsung s95f upon receiving the tv noticed it was a open box and the tv and the one connect had some marks on it called richer sounds spoke to Joel who was great to deal with offered a full refund or exchange was going for a Exchange but RS was unable to match the price from the other retailer because that package comes without a subwoofer package so Joel agreed to refund just waiting for the tv to be picked up and refunded overall it’s always a great experience buying from richer sounds and customer service is second to none

2026年2月17日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Blusound Vault 2i

I was unsure about buying before trying but was offered 14 days trial at home. The Blusound vault 2i arrived 2 days later. It was up and running within the hour. Brilliant. Such fun. Loading CDs, Spotify and radio. All sound brilliant. I'm keeping it. Thanks for the excellent service, as usual.

2026年2月12日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Friendly staff who took the time and…

Friendly staff who took the time and trouble to answer my enquiries and after purchasing the TV phoned me a couple of days later to see if I was satisfied with it and or needed more help.

2026年2月10日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

A big thank you to Romford branch

We purchased a Denon soundbar from the Romford Essex branch. We cannot praise enough the after sales service we received. We had a couple of problems which were sorted out superbly including changing the unit with no quibbles whatsoever by the store manager Steve. A massive thank you to senior sales assistant Graham for all his help and advice in checking our setup. We highly recommend this store and will be returning for any future purchases. Thank goodness we didn’t go anywhere else

2026年2月19日
自発的なレビュー
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Amazing service!

Called Richer Sounds Romford to ask about Hisense The Canvas tv, they didn't have one in store but were very helpful and gave loads of info on what to do with ordering online!
Spoke to Joel on the phone and he was so helpful! We ordered it, it was delivered and it's perfect, just what we had hoped for! Honestly, a really great product, for an amazing, price from Richer Sounds in store and online!!!

2026年2月3日
自発的なレビュー
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very very good customer service

Very very good customer service.
Attentive and professional response to a product issue - replacement dispatched to my home within an hour of returning the faulty product.

2026年2月4日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報