Richer Sounds - Solihul レビュー 

1,686
TrustScore 5段階評価の5

4.9

9 Station Road, B91 3TG Solihull, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... もっと見る

企業が回答しました

5つ星のうち5の評価

Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.

企業が回答しました

5つ星のうち5の評価

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1686件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,686)

過去12か月のレビュー数: 24,229

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Came in for one thing, left with another

Came in for one thing. Not in stock. Alternative suggested by your staff cost less and still sounds great.
Excellent result.

2026年6月10日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great service

Great service, friendly and experienced advice. Sam made sure I was happy with my purchase..

2026年6月10日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

polite and profesional

so I popped out for a trip to solihull with my wife to get out the house and as we were walking up the high street I happened to notice the store and saw the
Technics SL 1500 C in the window and went in for a look at it
originally I had no intention of spending the £899 on a turntable at all but I got into a conversation with Samuel who after attaining my potential budget had offered me an Audio Technica version and a nice one too at a budget price along with speakers at the price of the Technics turntable .
Never once did he try to push the sale for either product and gave some great professional advice along with a written quote for me to think over
so after a coffee I went back and yes purchased the SL1500 C with the Cambridge LR S blue speakers with it, way more than I had planned on spending today but I was really happy with the service professionalism and general chat and the next day delivery. Thank you Sam for a great experience can't wait to drop the needle on some Pink Floyd and Ozzy vinyl again, i will definitely be back for more gear to grow my set up again. definitely a store to visit just for all your Audio Visual needs or just a look ... oh and also picked up a copy of AC/DC Back in Black gold vinyl and Ozzy Osbourne Blizzard of Ozz which I was after as a back up to my originals so all in all a great day once again thank you fora great experience

2026年6月16日
自発的なレビュー
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great Value and personal service

Tom was very Knowledgeable and a great help. All went very smoothly with quick delivery and a great price. LOL sounds like a made up review but it's true.

2026年6月9日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

A very smooth purchase from a great…

A very smooth purchase from a great bunch of guys.
Ordered online and picked up my TV from the branch. Upon phone/email contact with the branch the sales assistants were very knowledgeable and helpful. Definitely recommend them to anybody.
The only confusion can occur is the parking for the pickup however they will guide you as to where to park.

2026年6月8日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Solihull branch

Solihull branch
Great service and knowledgeable service.

Staff here know their stuff

2026年6月7日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Helpful

I was having difficulty ordering online. I spoke to customer services and it was sorted out fast. Order was received quickly.

2026年6月3日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Richer sounds Solihull

Fantastic service received from the staff at Solihull.

2026年6月6日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great service as usual from the Solihull store team

I went into the Solihull store and asked the staff for advice on choosing the best TV for a given budget.
The advice was great (even though I changed my mind on budget and screen size halfway through) and I'm very happy with my choice (CelloQ50UK9000)
Free delivery took 2 just days, the TV is superb and there's a 7-year warranty to boot. Awesome

2026年6月1日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Good advice

Good advice. Followed by quick and efficient delivery.

2026年6月1日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Meze 105AER headphones

I had identified the Meze 105AER as a pair of headphones that I may buy. When I saw the price reduction, I decided to buy them. I have not been disappointed, they sound as good as I hoped.

2026年5月29日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

.,.,.,

Great customer service

2026年5月28日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Really easy to deal with

Really easy to deal with, nice guy on the phone, very knowledgeable and helpful.

2026年5月27日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Richer sounds - Sam

We came in to Richer sounds this evening looking to order a TV. We did come in a little bit later on in the day and we wanted finance. Another staff member explained that finance would take a few hours and as they were closing soon, we wouldn't be able to take deposits and move forward. Sam was lovely and explained that they close at 5pm and that we still had around 10 minutes. A few minutes later our finance was approved and Sam waited patiently and took us through all the rest to confirm our finance agreement take our deposit. Sam was INCREDIBLY patient and helped us through the whole process. Thank you Sam for staying behind after your finishing time and helping us to secure our incredible new TV.

WOULD 100% RECOMMEND SAM!!
Brilliant customer service. He went above and beyond. Thank you Sam!

2026年6月2日
自発的なレビュー
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Buying a tv

Fabulous from going into the Shop staff were exceptional, very helpful and polite, delivery men, contacted us to let us know they will be with us in half an hour from start to delivery really pleased with the service that was provided 

2026年6月2日
自発的なレビュー
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Very pleased

Order was placed late on a Friday afternoon and I was very impressed by being told it was out for delivery on the Monday. Unfortunately the courier couldn't find the address (not an easy task), however, Richer Sounds were in contact very quickly and took further details and a map. Delivery was successfully made the next day.
Full marks to Richer Sounds for customer service.

2026年5月22日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your wonderful feedback

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