Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... もっと見る
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Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.
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We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... もっと見る
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Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... もっと見る
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I have purchased all my hi fi equipment and ot my recent purchase was perfect, l was given a very warm welcome by your staff, they are very knowledgeable regarding my purchases, delivery is excellent

Richer Sounds - Solihul からの回答
Samuel, great customer service! Loving my new Sonos system! Thanks for all your support

Richer Sounds - Solihul からの回答
Staff were great and handled the sale very well, and my radio arrived the next morning!

Richer Sounds - Solihul からの回答
RICHER's replaced my malfunctioning LG OLED C3 after TV engineer cancelled the afternoon before he was meant to turn up. They replaced the G3 model with the C5. I impressed by RICHER's customer service. Once the exchange was agreed the G5 TV was despatched very quickly. This was all done under the 6 year guarantee. Special thanks go Andi in Customer Service.
After discussing my options I received excellent advice which was very professional and no pressure.

Richer Sounds - Solihul からの回答
Very helpful but not overbearing. Gave a really good option for exactly what we were looking for. And very pleased with what we bought. Really lovely people.

Richer Sounds - Solihul からの回答
Been going richer sounds many years great advise from marcus solihull branch about hifi amps dac's really appreciate it thank you. My 65" tv great watching the snooker lol and the wife was well happy with the free brolly bloody rain lol... Daniel meegan

Richer Sounds - Solihul からの回答
Had replacement LG Oled TV for set that failed after 3.5 years. Issue with new TV but Martin at Solihull sorted no problem and now very happy. 100% recommend him and his team

Richer Sounds - Solihul からの回答
I recently purchased an LG C5 OLED TV paired with a Denon Dolby Atmos soundbar, and I couldn’t be happier with the entire process.
Even though the advice and purchase were handled entirely over the phone, the experience was flawless. The team took the time to talk me through the specs and ensured I was getting the perfect setup for my home. Not only was the expertise top-notch, but the price was absolutely unmatched nobody else came close to the value offered here.
The service was truly second to none, proving that you don’t need to be in-store to get that famous Richer Sounds customer care. If you’re looking for premium audio-visual gear and want expert guidance from the comfort of your sofa, I cannot recommend them enough.
Pros:
Fantastic over-the-phone expertise
Highly competitive pricing
Seamless purchase process
Highly recommended!

Richer Sounds - Solihul からの回答
As I live about 20 miles from the store, I ordered the product I required on the phone. It arrived by courier the next morning - less than 24 hours after I had made the purchase.

Richer Sounds - Solihul からの回答
Speedy resolution to an issue with my new sub speaker. Great team at the Solihull branch. Thank you

Richer Sounds - Solihul からの回答
First class service, experienced and knowledgeable staff who did not try to oversell and listened to our requirements. Delivery was at the time and date specified. Would definitely use again.

Richer Sounds - Solihul からの回答
What I wanted was in stock and the assistant was very helpful in packaging my purchase so I could carry it out.

Richer Sounds - Solihul からの回答
Very helpful in choosing my usb turntable. Also was very creative in assisting me to safely manoeuvre a large box on my trolley by tapping the box to my trolley which deserves a big thumbs up.

Richer Sounds - Solihul からの回答
Knowledgeable and competitive pricing after some discussion with the store to match an online retailer price. Quick delivery. If you are agonising over what hifi to buy and want a good deal (as I was) it is worth considering Richer Sounds (Solihull).

Richer Sounds - Solihul からの回答
I knew what tv I wanted richer sounds did the best price and a 6 year warranty Marcus the guy who I spoke to didn’t overstate the anti glare option I was looking for but it did surpass my expectations I’ve recommend richer sounds to family and friends for many years now I they have never let us down

Richer Sounds - Solihul からの回答
Excellent initial tech advice over the phone.
Placed an order over the internet and was looking for delivery. By accident I booked click and collect. The Solihull branch were able to correct y mistake and arraged delivery. Excellent support.

Richer Sounds - Solihul からの回答
Our Sony TV failed after 5 years and 2 months BUT we had bought it from Richer Sounds with an extra years free guarantee (6 years). Richer Sounds reacted quickly to check out the problem (TV beyond economical repair) and made us a fair offer to recompense us. We accepted and bought a new TV from Richer Sounds with another 6 year guarantee. We really like the way Richer Sounds do business.

Richer Sounds - Solihul からの回答
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