The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... もっと見る
企業が回答しました
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... もっと見る
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Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... もっと見る
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We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... もっと見る
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful team, demonstrated speaker performance well. Fast home delivery. Would buy again
Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

Richer Sounds - Solihul からの回答
Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

Richer Sounds - Solihul からの回答
The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

Richer Sounds - Solihul からの回答
Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.
Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

Richer Sounds - Solihul からの回答
Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

Richer Sounds - Solihul からの回答
Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

Richer Sounds - Solihul からの回答
My wife and I were at a loss as our stand alone Sony Hi-if system had a technical problem which made it irreparable. Fortunately we also have a Technics system and visited Richer Sounds to see if a CD player could be incorporated. If this was possible I had a good idea which model would suffice. Marcus was most helpful confirming that this TAGA player would be ideal and helped us with guidance on setting it up so purchased one. It was to be delivered online and we were given a timescale of 3 days using free delivery. We were so pleased that it arrived next day and was easy to set up. The quality of sound is brilliant and we are using it a great deal more than the old system.
We have no hesitation in recommending Richer Sounds due to their personalised, helpful and knowledgable service we received.

Richer Sounds - Solihul からの回答
The guys in the Solihull store are true experts. They were patient, knowledgeable and provided great honest advice on the best soundboard for my budget.
I have bought multiple TVs from Richer sounds the shop service is always excellent the guys are very knowledgable and helpful. This is my automatic go to for all things sound and vision
I purchased my Denon amplifier from Richer Sounds Solihull five years ago, and the staff were exceptionally knowledgeable and friendly.
Recently, I acquired my new television from the same shop, where I encountered familiar faces and received the same level of professionalism and guidance. I would encourage everyone to support specialized AV shops like this one in Solihull, as they offer greater expertise, assistance, and competitive pricing compared to larger electrical retailers.
Moreover, considering the complimentary six-year warranty they provide, it is undoubtedly the wiser choice, deserving a perfect score of 10 out of 10.

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Richer Sounds - Solihul からの回答
I have been looking for a turn table to play vynl that I have had and not played for many years on for a while I found one online and the best price was on richer sounds fantastic price!!
I collected from store ( as I work week days) I chose the Solihull store as the Birmingham store is no longer there (🥲)
I was kept updated on the delivery and I arranged to pick it up on the Saturday the staff we very nice and assured me I could set it up on my own but could call if I had any problems
I have set it up myself and cleaned all my vynl and started playing them reliving my youth 😂
Fantastic set up great service definitely use this company again

Richer Sounds - Solihul からの回答
Knowledge and commitment to service, second to none, Stuart was a great help to me.

Richer Sounds - Solihul からの回答
Great experience with richer sounds as always. Good demo of the kit I was looking for and another happy purchase.

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I had a voucher as a present and wanted to spend it. i found the only way to do it was to call them. When I did it was easy, but I spent time unnecessarily messing around on the website.

Richer Sounds - Solihul からの回答
Always a great deal and easy process with Richer Sounds, you'd struggle to beat them.

Richer Sounds - Solihul からの回答
Great product knowledge, demo available in store. Good product,good price and fast delivery.

Richer Sounds - Solihul からの回答
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