The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... もっと見る
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Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... もっと見る
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We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... もっと見る
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企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
9 Station Road, B91 3TG, Solihull, 英国
- 0333 900 0090
4.9
優良
1688件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great shop
Super helpful, super knowledgeable and fantastic products. Bought a LG TV and had some questions afterwards and everyone I spoke to was amazing. My go to place for electricals
2025年9月12日
Richer Sounds - Solihul からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds? Great company
The gentleman who served me, Samual, could not have been more helpful. Delivery service also excellent. Would highly recommend.
2026年1月2日
Richer Sounds - Solihul からの回答
Thanks for your great feedback and for supporting local business.
Richer Sounds - Solihul からの回答
Thanks for your kind review, we look forward to your next visit.
First rate customer service.
An excellent experience. The assistant had a wealth of knowledge that he imparted clearly and patiently. He listened to our requirements and acted on them positively giving us time to make our decision.
2026年1月2日
Richer Sounds - Solihul からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Martin at Solihull was awesome
Martin at Solihull was awesome. Post sale care was prompt as well. Bought ex display for same warranty. Great quality KEF LSX II speakers
2025年12月30日
100% customer service
100% customer service from the moment you step inside the store.
Excellent knowledge and advice to help you purchase what you’re looking for.
Order came next day and a store purchase was carried and loaded in the car for us. Any problems and you know they are on the other end of the phone to help, Thankyou!
2025年12月29日
Good hifi retailer
They're always competitive with pricing and knowledgeable about their products.
2025年12月29日
Always great service from Martin and…
Always great service from Martin and the team at Solihull
2025年12月29日
Flawless shopping experience
Great communication from start to finish. Great price offered with unbeatable 6 year guarantee. Zero complaints. Very pleased with my new TV.
2025年12月29日
Richer Sounds - Solihul からの回答
Thanks for your great feedback and for supporting local business.
Superb service from start to finish
Superb service from start to finish. Good advice given in the shop by Stuart and then another colleague over the phone when I had set up issues. (User error) Not everything we selected was in stock so I took the amp on the day and the turntable was delivered less than 2 days later which was really quick for Xmas week. I would really recommend the store as the staff seem to genuinely be interested in helping you.
2025年12月28日
Richer Sounds - Solihul からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Solihul からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Good advice on the item I purchased.
2025年12月23日
Richer Sounds - Solihul からの回答
Thank you for your wonderful feedback
Very friendly staff
Very friendly staff, very helpful. Didn’t feel that a product was being pushed on us. Easy delivery and great product.
2025年12月20日
Richer Sounds - Solihul からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Richer Sounds - Solihul からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Solihul からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
They didn't have what I wanted in the…
They didn't have what I wanted in the store but said that I could order it and it would be delivered in 3 to 5 working days. It actually arrived the next day!
2025年12月16日
Richer Sounds - Solihul からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Cd player developed fault
Cd player developed fault, sent to manufacturer & returned in a week. First rate service & great after sales service supplied by staff in solihull. 👍
2025年12月16日
Richer Sounds - Solihul からの回答
Thank you for your wonderful feedback
Richer Sounds - Solihul からの回答
Thank you for your 5 star review!
Richer Sounds - Solihul からの回答
Thanks for your feedback, great to read you were happy with our service.
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