It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... もっと見る
企業が回答しました
fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... もっと見る
企業が回答しました
When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... もっと見る
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The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
After discussing my options I received excellent advice which was very professional and no pressure.

Richer Sounds - Solihul からの回答
Very helpful but not overbearing. Gave a really good option for exactly what we were looking for. And very pleased with what we bought. Really lovely people.

Richer Sounds - Solihul からの回答
Been going richer sounds many years great advise from marcus solihull branch about hifi amps dac's really appreciate it thank you. My 65" tv great watching the snooker lol and the wife was well happy with the free brolly bloody rain lol... Daniel meegan

Richer Sounds - Solihul からの回答
Had replacement LG Oled TV for set that failed after 3.5 years. Issue with new TV but Martin at Solihull sorted no problem and now very happy. 100% recommend him and his team

Richer Sounds - Solihul からの回答
I recently purchased an LG C5 OLED TV paired with a Denon Dolby Atmos soundbar, and I couldn’t be happier with the entire process.
Even though the advice and purchase were handled entirely over the phone, the experience was flawless. The team took the time to talk me through the specs and ensured I was getting the perfect setup for my home. Not only was the expertise top-notch, but the price was absolutely unmatched nobody else came close to the value offered here.
The service was truly second to none, proving that you don’t need to be in-store to get that famous Richer Sounds customer care. If you’re looking for premium audio-visual gear and want expert guidance from the comfort of your sofa, I cannot recommend them enough.
Pros:
Fantastic over-the-phone expertise
Highly competitive pricing
Seamless purchase process
Highly recommended!

Richer Sounds - Solihul からの回答
As I live about 20 miles from the store, I ordered the product I required on the phone. It arrived by courier the next morning - less than 24 hours after I had made the purchase.

Richer Sounds - Solihul からの回答
Speedy resolution to an issue with my new sub speaker. Great team at the Solihull branch. Thank you

Richer Sounds - Solihul からの回答
First class service, experienced and knowledgeable staff who did not try to oversell and listened to our requirements. Delivery was at the time and date specified. Would definitely use again.

Richer Sounds - Solihul からの回答
What I wanted was in stock and the assistant was very helpful in packaging my purchase so I could carry it out.

Richer Sounds - Solihul からの回答
Very helpful in choosing my usb turntable. Also was very creative in assisting me to safely manoeuvre a large box on my trolley by tapping the box to my trolley which deserves a big thumbs up.

Richer Sounds - Solihul からの回答
Knowledgeable and competitive pricing after some discussion with the store to match an online retailer price. Quick delivery. If you are agonising over what hifi to buy and want a good deal (as I was) it is worth considering Richer Sounds (Solihull).

Richer Sounds - Solihul からの回答
I knew what tv I wanted richer sounds did the best price and a 6 year warranty Marcus the guy who I spoke to didn’t overstate the anti glare option I was looking for but it did surpass my expectations I’ve recommend richer sounds to family and friends for many years now I they have never let us down

Richer Sounds - Solihul からの回答
Excellent initial tech advice over the phone.
Placed an order over the internet and was looking for delivery. By accident I booked click and collect. The Solihull branch were able to correct y mistake and arraged delivery. Excellent support.

Richer Sounds - Solihul からの回答
Our Sony TV failed after 5 years and 2 months BUT we had bought it from Richer Sounds with an extra years free guarantee (6 years). Richer Sounds reacted quickly to check out the problem (TV beyond economical repair) and made us a fair offer to recompense us. We accepted and bought a new TV from Richer Sounds with another 6 year guarantee. We really like the way Richer Sounds do business.

Richer Sounds - Solihul からの回答
Awesome service. Very professional staff. Delivered to the dersired room and a phone call to confirm delivery.
The product in mint condition and with warranty. No issues since setting up my Samsung HWQ990F

Richer Sounds - Solihul からの回答
Excellent guidance and sold me a record player well under my budget . They gave excellent advice and the Argon TT Mk 2 record player is perfect. Very happy

Richer Sounds - Solihul からの回答
Markus was so welcoming and interested in hearing exactly what we were looking for in a new set of speakers He made some great suggestions and explained how each set of speakers might meet our requirements. He then set us up to listen to as much as we wanted. He was attentive without being pushy. Nothing was too much trouble for him, we didn’t feel rushed despite us arriving near to closing time. Would definitely come back to the Solihull branch based on this experience

Richer Sounds - Solihul からの回答
My plan was to upgrade my old 24 year hifi set up in stages, didn't want to rush. Stuart helped last month with the peice which was my marantz amplifier, I went back last week for my speaker upgrade. I love the advice you get here, from real audio people and that know their stuff. Wasn't rushed, ended up buying something I probably wouldn't have if I was just on the webpage. Being able to listen to them was a great help. Will be back in a few weeks for another purchase/ next stage.

Richer Sounds - Solihul からの回答
I found the Samsung customer service team very helpful.
Richer Sounds shop in Solihull not inviting

Richer Sounds - Solihul からの回答
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