Richer Sounds - Solihul レビュー 

1,689
TrustScore 5段階評価の5

4.9

9 Station Road, B91 3TG Solihull, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... もっと見る

企業が回答しました

5つ星のうち5の評価

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... もっと見る

企業が回答しました

5つ星のうち5の評価

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1689件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,689)

過去12か月のレビュー数: 24,651

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service. They went out of their way to accommodate my needs. All it took was a phone call to get everything sorted. Would highly recommend them to everyone.

2025年12月12日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great advice

Great advice, smooth purchase and delivery, excellent products

2025年12月12日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Brilliant purchasing experience

I phoned the Solihull branch and spoke to Carl regarding the portable CD player he answered all the questions I had satisfactorily so I ordered over the phone on Thursday morning and I was actually using it by teatime the following day. Brilliant service as usual.

2025年12月11日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service .

Excellent service .
Phoned Solihull store to enquire about Sonos Arc Ultra spoke to Martin who was friendly and very helpful and knowledgeable ordered on the phone he discounted £10 very happy with the arc, my play 1 speakers were not compatible phoned Martin and ordered two ERA 100 with next day delivery at no extra cost great company to deal with with 6 year guarantee , Highly Recommend.

2025年12月4日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent advice & in-store trial Sennheiser HDB 630

Excellent advice and a chance to try top of the range Sennheiser HDB 630 headphones. Delivered on time for an 11 hour flight. Pairing and controls intuitive and a delight to use. Really pleased with the audio quality, calls and noise cancelling abilities.

2025年12月7日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Brilliant customer service !

Sam was very knowledgeable and helpful. Even phoned us after a couple of days to make sure all was fine.
Customer service is alive and well in this store.

2025年12月5日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Delivered on time

Delivered on time, it is a Christmas present, so I do not know how well it works yet.

2025年12月4日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great service

Great service. Polite friendly and informative. Pleasure to shop at this store, my first purchase

2025年12月2日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Brought a TV from Richer Sounds…

Brought a TV from Richer Sounds Solihull. - Karl served me. He was Very knowledgeable and gave me some great advice.
I have always had a great experience when purchasing with Richer Sounds in Solihull.

2025年12月1日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Understanding ... What Understanding?

We didn't understand how we were supposed to connect all the wires etc properly. We phoned Richer Sounds Solihull and when the got back to us we got great service and advice. Thankyou.
We still don't understand most of what is going on but we do now have access to the TV channels so we are no longer stuck in the dark.
It is likely that we will be back in touch once we have decided what we would like to access now. This won't be for a while though.
Thanks for your patience.
Andrew & Barbara Sherwood

2025年11月30日
5つ星のうち5の評価

Excellent training throughout.

As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.

2025年11月29日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Polite friendly well informed staff

Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼

2025年11月29日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Bought a TV from here in the Black Friday sale.

Bought a TV from here in the sale. Salesperson answered all of our questions professionally with a smile.
Purchase process was easy and delivery of the TV took only three days from order date. Wednesday order, Saturday delivery.
Pleased with our purchase and its six year guarantee.
Would shop here again.

2025年11月26日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great expectations

Delivery of first item was bang on arrived at time specified,2nd 2days later on time delivery,installer rang same day as purchased hadn't received purchased items so couldn't arrange installation,there contact as been really good installation taking place on Monday

2025年11月28日
Richer Sounds - Solihul ロゴ

Richer Sounds - Solihul からの回答

Thanks for your kind review, we look forward to your next visit.

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