I’ve purchased at least three high-end items from Richer Sounds and I have never once been pressured into making a decision. Always given plenty of advice and on many occasions, even had the items dem... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I’ve purchased at least three high-end items from Richer Sounds and I have never once been pressured into making a decision. Always given plenty of advice and on many occasions, even had the items dem... もっと見る
企業が回答しました
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... もっと見る
企業が回答しました
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... もっと見る
企業が回答しました
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Southampton からの回答
I couldn’t be more impressed with the level of care, attention to detail, and overall service provided by Richer Sounds. From the very first interaction right through to after the purchase, the experience has been nothing short of outstanding.
A special mention has to go to Jim, who was incredible throughout the entire process. His depth of knowledge and genuine passion for what he does really stood out. He took the time to fully understand what I was looking for, offered thoughtful and tailored advice, and ensured I felt confident in every decision.
What really sets the experience apart is that the support didn’t stop once the purchase was made. The aftercare has been just as strong—responsive, helpful, and clearly focused on making sure everything continues to perform exactly as expected.
It’s rare to come across this level of professionalism combined with such a personal touch. I wouldn’t hesitate to recommend Richer Sounds to anyone looking for not just great products, but a truly exceptional customer experience.
In addition for my thanks to Jim I would also like to thank Marc for his outstanding commitment to my needs in purchasing this projector and screen. He is always on hand to assist and guide me through each part of my set up

Richer Sounds - Southampton からの回答
The only place to buy anything media watching related. Knowledgeable staff. Well presented shop. Good prices and great guarantee.

Richer Sounds - Southampton からの回答
Great serivce at the Southampton branch, the staff are so friendly and can't be more accomodating.
The products they sell they stand by and I felt at ease talking through the options. They didn't push for a specific sale either, just made sure I was making the right choice and I felt I had the opportunity to test and be satisified myself that I made the right choice.
It's always good to feel like I'm supporting my local store as well.

Richer Sounds - Southampton からの回答
All round great service, Friendly informative staff, and a excellent delivery service

Richer Sounds - Southampton からの回答
Honestly, the customer service at Richer Sounds is really second to none.

Richer Sounds - Southampton からの回答
Very quick,efficient on supplying Voucher for TV under RS extended warranty.Thankyou

Richer Sounds - Southampton からの回答
Richer Sounds listened to our requirement for speakers to replace our thirty year old ones and suggested several options, one of which we purchased at a very reasonable price and we have been very pleased with them. Ben was extremely helpful and Dexter was an impressive support.

Richer Sounds - Southampton からの回答
Can I say what a wonderful experience, I didn’t want to leave the store the staff were great had a lovely time. The thing about richer sounds staff is they don’t push you into buying something you don’t want. There really helpful and cheery. Long live richer sounds.

Richer Sounds - Southampton からの回答
It was nice to be advised by real experts, they advised me and sorted it all out really easily. Fast delivery and brilliant service

Richer Sounds - Southampton からの回答
Popped into Southampton store to have a demo of a few speakers. Excellent knowledge and customer interaction. Will definitely come back for future purchases.

Richer Sounds - Southampton からの回答
Fantastic advice from the Southampton team on what sound system to play my music on. My records have never sounded so good.

Richer Sounds - Southampton からの回答
Great advice from James at Southampton, prompt delivery and expert installation from your partners, good value.
Overall an excellent experience, a very happy customer who will be back.

Richer Sounds - Southampton からの回答
The staff were very helpful first class service and very helpful witch left me with a brilliant experience 👏

Richer Sounds - Southampton からの回答
Thanks Marc, Paul and team Southampton Richer Sounds for great customer service to swap our projector. Really appreciated.

Richer Sounds - Southampton からの回答
Popped in for a look & advice on a turntable.....came out £500 lighter.
Sales guy was helpful knowledgeable & honest.

Richer Sounds - Southampton からの回答

Richer Sounds - Southampton からの回答
Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me

Richer Sounds - Southampton からの回答
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