Richer Sounds - Southampton レビュー 

2,653
TrustScore 5段階評価の5

4.9

77 London Road, SO15 2AA Southampton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... もっと見る

企業が回答しました

5つ星のうち5の評価

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... もっと見る

企業が回答しました

5つ星のうち5の評価

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... もっと見る

企業が回答しました

5つ星のうち5の評価

Fabulous service - bought a new tv from the Southampton shop and they were brilliant couldn’t fault them at the shop and the tv installation was done by their recommended technician and he was aslo f... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2653件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,653)

過去12か月のレビュー数: 24,644

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for the great review. We’re delighted you found the technical information useful — making sure customers feel confident in their decision is very important to us. If you ever have any questions about your setup, we’re always here to help.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Brilliant customer service

Brilliant customer service! Southampton helped me out of a situation, gave me loads of advice for future purchases. The Cambridge CD player I came home with sounds amazing even through my 1976 Trio receiver!!

2026年3月1日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Choosing a replacement TV

I had to visit Richer Sounds to choose a replacement TV due to the previous TV I had that had developed a fault that was not repairable. The whole experience I had was fantastic the service was second to none. The staff were very helpful and friendly with product knowledge to match. Why shop anywhere else? Keep up the good work.

2026年2月18日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

Good knowledge and service at Richer Sounds, Southampton

I visited Richer Sounds in Southampton, after learning that they are an outlet for Ortofon - I need a decent magnetic cartridge for my Transcriptors turntable.
I found them knowlegeable and helpful - they provided me with technical information I was unable to find on the Ortofon website.
I bought a mid-range Ortofon moving magnet cartridge. It was not in stock, but was delivered when promised. I have now fitted it, and it works well with my turntable and Quad 33/303 setup.

2026年2月19日
5つ星のうち5の評価

Staff have great knowledge

Staff have great knowledge of all their products and explained everything in terms that were easy for me to follow

2025年11月30日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

New TV

Good advice, different options offered, not pushed towards any brand. Prompt delivery.

2026年2月18日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Well played, Richer Sounds Southampton!

Popped in to buy a record player turntable. Friendly and professional service. Helpful and knowledgeable staff. This was my first visit to any Richer Sounds shop and it will not be my last. Great stuff!

2026年2月16日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Helpful, knowledgeable and patient.

Paul was helpful, knowledgeable and soo patient.
I unfortunately visited RS with a few options in mind.
He helped me navigate to a final solution and provided answers to all my many questions a long the journey.
I annoyed him for over an hour, but left very happy and satisfied with my purchases.
His advice was spot on, and confirmed later that day listening to my new purchases.

2026年2月14日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I ordered three products on Monday…

I ordered three products on Monday morning by phone. All three were delivered the next day at the specified time, excellent service, what more could one ask for.

2026年2月16日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

LG TV

LG TV - Excellent product and service as always

2026年2月16日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Outstanding service

Outstanding service. I ordered the wrong amplifier for our business needs. Southampton store was faultless in their help & guidance to find the right product. Web service was fantastic at changing my order over to the correct item. Delivery was exceptionally fast. And an extra Thank You to Tony at Blakes AV & Electronics who fitted the amplifier so successfully.

2026年2月13日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Nice greeting

Nice greeting, understood what i was looking for straight away and advised on the best option to meet my requirements

2026年2月14日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Placed an order over the phone for an…

Placed an order over the phone for an amp, speakers and turntable, Ben was very knowledgeable and advised that the AE100 speakers would sound best with the Denon amp. Order arrived quickly and safely. Sounds absolutely fantastic!

2026年2月15日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent understanding of my needs

Excellent understanding of my needs
Very efficient
Friendly welcoming

2026年2月14日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Assistance in the shop was good and…

Assistance in the shop was good and informative. The following day I had to phone up because I was getting no sound. I was told what I had done wrong regarding the connection to the amplifier and the problem was then solved. Good service all round.

2026年2月12日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Ordered TV over the phone from Store

Ordered TV over the phone and it arrived 24hrs later in store. Staff phoned to let me know TV had arrived for pickup and helped me to load TV into car.
In all a very easy purchase and experience with Richer Sounds with a bonus of a 6 year guarantee.

2026年2月3日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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