Richer Sounds - Southgate レビュー 

1,446
TrustScore 5段階評価の5

4.9

157-159 High Street, N14 6BP London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... もっと見る

企業が回答しました

5つ星のうち5の評価

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... もっと見る

企業が回答しました

5つ星のうち5の評価

Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very ha... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1446件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,446)

過去12か月のレビュー数: 23,849

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Happy Southgate Branch customer my customer…

Always happy with my customer experience at Richer Sounds Southgate branch. Professional, polite and always willing to offer great advice. I recommend them without hesitation. Sean

2026年5月4日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent Service

HI,

I inquired at the Southgate Branch if I could get a speaker cable reterminated in store.

Ali went above and beyond and as I had requested a soldered connection which is not usually available.

I visited the store and when looked at the cable was just crimped and the repair could be done there and then for the price of the banana plugs.

Hudson did the repair with great care (stripping each of the many wires in each branch of the cable before terminating and fitting a heat shrink fixing which was a great detail), he was meticulous, careful and seemed happy to carry out the job.

So, a brilliant experience at Southgate Richer Sounds and fantastic customer service and workmanship from Ali and especially Hudson.

Will definitely consider Richer Sounds for anything I may need going forward

2026年4月30日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I went into the Southgate branch of…richer sounds for for a tv

I went into the Southgate branch of richer sounds for the first time. I was greeted from a man asking if I needed help his name was Hudson. Told Hudson what I was looking for and he checked everything out for me with the budget I told him what I could afford. I came away very happy and with a new tv the price. size and the quality that I asked for. Hudson your a very knowledgeable man you know your test Hank you for all your help will certainly use richer sounds again thank you.

2026年4月26日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

First Class Service

I have just purchased a LG TV and Soundbar from Richer Sounds in Southgate.

The person I spoke to was a gentleman named Dan, who was the most professional, courteous, knowledgeable and helpful person I have dealt with in a very long time.He is a credit to Richer Sounds and I can only say a big thank you for all his help.There is nowhere else to go for ‘old fashioned’ service which will provide repeat sales and recommendations.

2026年5月3日
自発的なレビュー
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Replacing my damaged CD player

I had a problem with my CD player, and I tried various avenues to try to get it repaired. A quote was obtained from one source, which I considered. At the same time I found a new cd player for sale at Richer Sounds, which actually cost very little more than my quote for the repair to my old player. Buying the new player would also get me a better guarantee than having the old one repaired (which was only for 12 months).
I rang Richer Sounds and enquired whether they had the player available to be collected. The member of staff I spoke told me that it could be picked up the next day, or, she advised me, that it could be delivered to my door next day before midday. I opted to have the item delivered. I paid for for it over the phone and the player arrived at my house very early the next morning.
The whole process was easy and staff very efficient. I would certainly put Richer Sounds at the forefront in the event that I require Hi Fi items in the future.

2026年4月22日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Always a great experience shopping with…

Always a great experience shopping with richer sounds.

On this occasion they did my such a good deal.

Staff always knowledgeable and friendly

2026年4月19日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Staff going the extra mile

Staff going the extra mile, helpful suggestions, making time for an ad hoc demo. Great experience.

2026年4月17日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Very friendly staff

Very friendly staff, great service and prices. After sales top notch. Recommend.

2026年2月3日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

New Marantz cd tuner radio

The supply and prompt delivery were excellent. Paying for the product proved difficult and I eventually was charged twice! However I noticed this on my bank account and a refund was quickly given.
Your staff were extremely helpful.
Michael Hutchinson

2026年4月16日
5つ星のうち5の評価

Good service from Richer Sounds

I would like to say thank you to Dan at the Southgate branch of Richer Sounds for his help and advice when purchasing a Marantz CD 6007 to replace a failed 6004. After much discussion of many things it was ordered and arrived the next day in-store when I also purchased some 0.5 meter layline interconnect cables.
As some else mentioned in the reviews the CD 6007 has 2 filter options and options for the amp as well, filter 2 works well for me and it plays a rather scratched war of the worlds cd without jumping to another track. Overall I am really pleased with this player.

2026年4月10日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

You supplied what I was looking for at…

You supplied what I was looking for at a good price, and as your shop is quite near to where I live it was easy to collect what I bought.

2026年3月25日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I bought some KEF speakers and…

I bought some KEF speakers and subwoofer and was liaising with Corrina in Southgate Richer Sounds who has been extremely helpful in explaining the products and also giving a very competitive pricing. Great experience overall.

2026年4月14日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great service

Dan was the employee and he was very friendly and had some great advice. Really happy with the q acoustic speakers, they sounds amazing and just got some matching stands that make them sing! Got some half price speaker cable and dan showed me how to add banana clips to the centre cable which was great!

2026年4月11日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent service and product.

Ordering by phone was easy. Service at the shop was very qick, friendly and helpful. Very pleased with the TV I bought.

2026年4月10日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Brilliant service from Mak at Southgate…

Brilliant service from Mak at Southgate branch and Richer Sounds more widely. I have had four Samsung TVs over the years from them and most recently one failed during its 4th year. Their 6 year warranty was a no quibble affair, TV was replaced completely, with Mak overseeing a quick and painfree replacement. Wouldn't go anywhere else than RS.

2026年4月9日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great service and so helpful as always…

Great service and so helpful as always from staff.
Helpful when I went to collect my product.
Phoned me as promised and couldn't have been more professional.
Thank you all

2026年4月7日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

3rd and 4th TV we bought from Richer…

3rd and 4th TV we bought from Richer Sound. Excellent customer service.

2026年4月6日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Mak was helpful in responding to my…

Mak was helpful in responding to my query about an existing order.

He was able to order a different tv unit to my address.

I am very happy with the service provided.

2026年4月2日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind review, we look forward to your next visit.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報