I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... もっと見る
企業が回答しました
Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... もっと見る
企業が回答しました
Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... もっと見る
企業が回答しました
We’ve bought a few tv’s from Richer Sounds, Southgate and have been served by Dan. We’ve always received fantastic customer service and expert advice. The staff here are knowledgeable and the p... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My BluOs device, purchased the previous year, had stopped working and I was asked to bring it into the store. It took the manager 15 minutes to test the device and confirm a fault. I was provided with a new replacement device within 24 hours.

Richer Sounds - Southgate からの回答
Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very happy with my new equipment. Thank you very much.

Richer Sounds - Southgate からの回答
I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much effort. When my system was delivered after a week I realised I had made the wrong choice on the speakers, they did not fill my room. I called the store and they we're so accommodating. I was able to return my speakers and they did a special order from Kef for speakers they do not generally stock. The customer service was exceptional, I highly recommend Richer Sounds, especially the Southgate store. RS now have a customer for life, 5*

Richer Sounds - Southgate からの回答
Had an issue with an open box item, the store was excellent in resolving my issue and did a great job in making things right. Thank you

Richer Sounds - Southgate からの回答
Ali at the Southgate branch was extremely helpful and knowledgeable. I will definitely seek him out for my next purchase.

Richer Sounds - Southgate からの回答
Marantz AV10 and Amp 10 is a fantastic buy, sounds great and looks gorgeous. Big thank you to Mac for helping with the purchase great service.

Richer Sounds - Southgate からの回答

Richer Sounds - Southgate からの回答
Always a great service from the guys and girls at Richersounds

Richer Sounds - Southgate からの回答
You had the to I wanted in stock. The salesperson was knowledgeable and helpgul

Richer Sounds - Southgate からの回答
I thought I had a problem with my Fiio DM13 but your staff checked it over and explained how it worked ( the instructions were poor)
I also easily changed faulty headphones - so overall a really good experience

Richer Sounds - Southgate からの回答
Sales person was excellent. It's not your fault that the Denon was a bugger to set up.

Richer Sounds - Southgate からの回答
Great service and support, perfect advice. Beats all the other major stores I've been to, especially in value for money.

Richer Sounds - Southgate からの回答
Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer Sounds, Southgate.

Richer Sounds - Southgate からの回答
Very helpful and courteous. Knowledgeable about products.
Service was quick and TV was delivered next day.

Richer Sounds - Southgate からの回答
I badgered Dan constantly with questions and in all honesty, I cannot fault the support and assistance provided.
Always available to take my calls and the order to delivery was spot on.
I have used Richer Sounds a number of times and there is a reason why I keep going back.
Thank you

Richer Sounds - Southgate からの回答
Ali manager at Southgate lodon was very helpful in helping me decide on besg outdoor TV and wall bracket for me!

Richer Sounds - Southgate からの回答
I enjoyed being able to listen to some speakers in the listening room. I would recommend both Ali and Hudson at your Southgate premises. The only popint that let the service down was that I came in on Friday and ordered some speakers that you had to order in and I was advised they would be in for collection on Monday. I called on Monday to find out they had missed the deadline on Friday and would now be arriving on Tuesday. A simple phone call to update me would have saved me allocating a wasted day to set my system up. I will try to use Richer Sounds when I can.

Richer Sounds - Southgate からの回答
Really helpful staff, I did not need delivery immediately and they happily agreed to hold my products until I need them. Great price too, cheapest I could find.

Richer Sounds - Southgate からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。