Richer Sounds - Stockport レビュー 

2,431
TrustScore 5段階評価の5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... もっと見る

企業が回答しました

5つ星のうち5の評価

Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.

5つ星のうち5の評価

Chris from the Stockport branch was friendly, very knowledgeable and knew all about what speakers would be best paired with my stereo amp. After discussing my requirements and budget he recommended... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2431件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,431)

過去12か月のレビュー数: 24,644

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Expert knowledge

Impressed with the help & advice

2026年8月3日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Outstanding knowledge, customer service and prices

The quiz on the website was so helpful in narrowing down the right new TV for me and the price was great. The staff at the Stockport branch went out of their way to help me collect it including having it ready by the door to pick up and carrying it out to the car. When I realised it wouldn't fit on my TV cabinet due to the wide feet, they were fantastic at letting me exchange it for an alternative model and i also bought a new small smart TV for use as a 2nd monitor which was much cheaper than inferior monitors on mainstream websites. All the staff I dealt with were super helpful and knowledgeable - I only wish I could buy all my electricals from there. A customer for life now - thank you

2026年8月2日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

The staff are very helpful and whatever…

The staff are very helpful and whatever you need, they will help you 100%. Now if they don’t have what you want, they will tell you where to go and find that item.

2026年7月30日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for the feedback, and for the positive rating. We hope you enjoy your new purchase!

The Customer Experience team

5つ星のうち4の評価

Great customer service (again)

Great customer service (again), and happy with the product with one major exception..a new £1000+ Smart TV should come with BBC iPlayer, and if it didn’t I would have liked to have been made aware of such an omission. I fully appreciate that the availability of Apps on Smart TV's is outside the control of the Richer Sounds team, but if i was aware of this product shortfall i may have purchased a different TV.

2026年7月27日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for the feedback, although I was really sorry to read about the issue with your new TV and iPlayer. Having spoken to our buying team I understand this is an issue which the supplier have promised will be resolved imminently, although if you do continue to experience problems please do get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Knowledgeable

Knowledgeable, friendly staff. No pressure to make a purchase and staff genuinely listened to my requirements.

2026年7月23日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great customer service!

I had a fault with my TV.

As I had a 2-year warranty for a 50" TV, they were able to swap my TV with no issues at all.

Customer service was outstanding!

2026年5月29日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Really nice staff

Really nice staff, who quickly sorted us with another Denon 41 unit.

2026年7月21日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Nate Top Dog! Snowsky Disc Dream Mp3

Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click and collect service." Got it next day. Staff were great. 1 Happy Customer. Give Nate a pay rise too, he deserves it, and do yourself a favour get yourself a snowsky disc, while you listening to your music you can see your virtual cd spinning around such a fun mp3 player.

2026年7月21日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Ordered a TCL TV

Ordered a TCL TV. Kept up to date with pick up time and Stockport manager helped load into the car for me.
My last Samsung TV was bought from Richer Sounds 11 years ago.

2026年7月20日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

From the moment my daughter and I…

From the moment my daughter and I visited the store in Stockport, everything was just perfect. Welcomed in the store early than opening time just to have a look round, friendly staff with excellent customer service. Ordered my item online a couple of weeks later and had it delivered to store so I could collect at my convenience.
The item in question was an Audio-Technica turntable for her birthday 🎁
She loves it, thank you… 🙏

2026年7月17日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Very recently bought a Ruark R3S & R1…

Very recently bought a Ruark R3S & R1 Sub…….from Matthew at your Stockport store. Very impressed with the service provided & the speed of the delivery, can’t fault your process & the additional 6 year warranty provided was the icing on the cake . Well done & thank you .

2026年7月23日
自発的なレビュー
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Direct Purchase from Stockport Store

The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for delivery vans to turn up at my home. The item arrived at the store within 24 hours of ordering.
The great thing about Richer Sounds stores is the real service that i have received for going on 30 years now.

2026年7月13日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Buying new tv

We purchased a new tv from Stockport,rang them up to see if they had in stock they did and it was 200 pound cheaper then anywhere else ,lt was delivered the next day great service and a six year warranty.

2026年7月14日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Faultless shopping experience…

I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

2026年7月10日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service

Helpful staff free delivery fantastic guarantee richer sounds hard to beat

2026年7月11日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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