Richer Sounds - Swiss Cottage レビュー 

1,099
TrustScore 5段階評価の5

4.9

25 Northways Parade, NW3 5DN London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... もっと見る

企業が回答しました

5つ星のうち5の評価

Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... もっと見る

企業が回答しました

5つ星のうち5の評価

Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... もっと見る

企業が回答しました

5つ星のうち5の評価

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1099件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,099)

過去12か月のレビュー数: 24,926

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Worked with Richard Sounds at Swiss…

Worked with Richard Sounds at Swiss cottage, top guys A++++ on service .

Went out to of their way to get the deal done.

2025年8月13日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Amazing advice, price and service

Amazing advice, super fast return with quotes and great recommendation for installer. I will always come back to Richer Sounds, they are the top electronics retailer.

2025年8月12日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

First class service

First class service , staff very knowledgeable.

2025年8月9日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great customer service and products

The team have a great ethos that puts the customer first.

I ordered two pairs of speakers from different brands as I couldn't decide which would be best for a 21st birthday present. The process worked seamlessly. When I cancelled the second pair before collecting because I'd changed my mind the Swiss Cottage team took it in their stride and processed the refund promptly and courteously, through clear and helpful emails and a phone call.

I'm pleased with the speakers I kept, the price was good and I trust Richer Sounds way more than some other internet that might offer a marginally better price but with far worse customer service.

2025年8月8日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

We had excellent service and support

We had excellent service and support. The advice of Omar on the TV we purchased was invaluable. His help in installing it was first class. I have nothing but praise for him and Richer Sounds

2025年8月6日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

I had excellent service from Omar

I had excellent service from Omar, who gave excellent and honest advice. I had a small issue when setting up at home but again Omar resolved issue very quickly.

2025年8月4日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Informative

Informative, friendly and helpful staff.

2025年8月3日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Fantastic service!

Really, really efficient and helpful service over the phone. Prompt delivery. Great price as well. Overall a pleasure to deal with.

2025年7月30日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great customer service & selection

Great selection of TVs and really valuable staff - knowledgeable and helpful. Second TVs purchased from Swiss Cottage store and cannot recommend more!

2025年7月26日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Professional advice and competitive…

Professional advice and competitive prices. I phoned up a few times before the purchase and all the staff were very patient, professional and helpful. Maybe that's why I had been a Richer Sounds customer for over 15 years.

2025年7月23日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Paul Swiss Cottage at Swiss Cottage is the kind of…

Paul at Swiss Cottage is the kind of person you need in these stores, put me at ease immediately, professional friendly really helpful
I was only spending £200, and had little idea what I was looking for, but the best deal was found for me, and expert advice , without being patronised , was offered the whole time I was there.
You even get after sales service to check everything is in order.
*****

2025年7月25日
自発的なレビュー
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Very efficient

Very efficient. Called me when it was ready to collect and kept it for me until I could get there. Great job

2025年7月15日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Exceptional customer service from Oli

Exceptional customer service from Oli.
I had a technical problem with the item that I bought. Oli was very conscientious in helping me exchange it and was always available with help and advice after the purchase. Based on my experience, I would definitely buy from Richer Sounds again.

2025年6月27日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great product

Great product, fast delivery and extended warranty
Recommend

2025年7月8日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Amazing new speakers!

Great friendly service from Paul & Omar at Swiss Cottage - I love my new speakers, the sound is amazing!

2025年7月7日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Fantastic service as always

Fantastic help as usual - managed to get the last of this particular TV available in the entire company, sale was completed quickly and easily over the phone and shipping arranged very quickly. Thanks for the great service 😊

2025年7月7日
Richer Sounds - Swiss Cottage ロゴ

Richer Sounds - Swiss Cottage からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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