Richer Sounds - Tunbridge Wells レビュー 

1,226
TrustScore 5段階評価の5

4.9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... もっと見る

企業が回答しました

5つ星のうち5の評価

Knowledgeable staff and friendly advice. All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.

企業が回答しました

5つ星のうち5の評価

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... もっと見る

企業が回答しました

5つ星のうち5の評価

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,226)

過去12か月のレビュー数: 24,168

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Speedy click and collect

Ordered at lunch time and it was delivered to store, ready to pick up by lunch time the next day.
Staff were very friendly.

2026年6月29日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

I spoke to a helpful and friendly…

I spoke to a helpful and friendly member of staff who took my order by 'phone and arranged for delivery. Everything went well, and I am very pleased with my purchase.

2026年6月20日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Super friendly and helpful staff

Super friendly and helpful staff. Easy ordering. Prompt collection

2026年6月19日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Richef Sounds staff are the best!

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open and accessible m rather than a bit know-it-all. I am a member of their VIP CLUB and thus get an extra discount on my purchases. The guarantees on their products varies per item, but my new TW has a 6 year one. Richer Sounds is owned by the staff in each branch - Mr Richer himself retired some time ago, and set up the ownership model for his then employees.

2026年6月19日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great Service From A Trusted Company.

Experience told us it is better it is best to deal with a specialist company who as it turned out provided the service I was looking for. Calum and James helped me through the set up as it soon showed that my router needed replacing. Job done.

2026年6月17日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I've made three major purchases now…

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purchase we saved £500 on the sound system when purchased with the TV and it all came with a six year guarantee. The staff are always very helpful, the manager at Tunbridge Wells even gave us a new controller following one of our dogs chewing the previous one. RS are my go-to supplier for Tv - audio etc for good reason, long may they continue doing what they do so well.

2026年6月1日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Staff that listen and provide…

Staff that listen and provide solutions, help when things don't go well, charge sensible prices and even provide umbrellas when it's torrential outside.
100% positive

2026年6月1日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very helpful excellent service would…

Very helpful excellent service would highly recommend
I most certainly will always use again

2026年5月30日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Calum at Richer sounds in Tunbridge was amazing!

Calum at Richer sounds in Tunbridge Wells was amazing. He had great product knowledge and was incredibly clear in his reasoning to help me decide which tv would met my needs and hence decided to buy it.

The LG tv oled i bought is amazing and great purchase. Higjly recommend buying from Richer sounds!

2026年5月25日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Guys were very helpful

Guys were very helpful, full demo and even closed five minutes late accommodating us. Explained differences between music over WiFi and Bluetooth and demo the quality difference. Bought the Denon home 600 and will be returning to get the sound bar and sub. Is a 45 minute trip for us but well worth the effort.

2026年5月23日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great advice

Clear, friendly expert advice. And good prices.

2026年5月12日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Fabulous service and expert knowledge…

Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells.
Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I was considering having done my desk research. He expertly guided me to more suitable products for my needs, answered any questions I had in comparison to other products, and delivered a solution within my budget.
Having had the amp and speakers now for a couple of weeks I couldn’t be happier.
Rare to find genuine expertise in retail these days. And whilst I was working to a fairly limited budget I felt dealt with as though I was making a considerable investment.
Congrats to Richer Sounds!

2026年5月10日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great friendly service as always.

I have shopped at Richer Sounds over many years & always found them to be helpful & knowledgeable. My recent purchase & visit was not a disappointment & it was great to see that the customer service & competitive prices still remain outstanding. Why bother going anywhere else ?

2026年5月9日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Exemplary

I have used Richer Sounds in business and personally for over 10 years. I have found their business model results in the customer being treated fairly and honestly. The customer service provided by the Richer Sounds team is exemplary. If only all businesses were like this.

2026年5月7日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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