Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... もっと見る
企業が回答しました
Knowledgeable staff and friendly advice. All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.
企業が回答しました
Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... もっと見る
企業が回答しました
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered at lunch time and it was delivered to store, ready to pick up by lunch time the next day.
Staff were very friendly.

Richer Sounds - Tunbridge Wells からの回答
I spoke to a helpful and friendly member of staff who took my order by 'phone and arranged for delivery. Everything went well, and I am very pleased with my purchase.

Richer Sounds - Tunbridge Wells からの回答
Super friendly and helpful staff. Easy ordering. Prompt collection

Richer Sounds - Tunbridge Wells からの回答
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open and accessible m rather than a bit know-it-all. I am a member of their VIP CLUB and thus get an extra discount on my purchases. The guarantees on their products varies per item, but my new TW has a 6 year one. Richer Sounds is owned by the staff in each branch - Mr Richer himself retired some time ago, and set up the ownership model for his then employees.

Richer Sounds - Tunbridge Wells からの回答
Experience told us it is better it is best to deal with a specialist company who as it turned out provided the service I was looking for. Calum and James helped me through the set up as it soon showed that my router needed replacing. Job done.

Richer Sounds - Tunbridge Wells からの回答
Simple process to buy TV and pick up from local branch

Richer Sounds - Tunbridge Wells からの回答
Very friendly staff and great demonstration of the equipment I was intrested in.

Richer Sounds - Tunbridge Wells からの回答
I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purchase we saved £500 on the sound system when purchased with the TV and it all came with a six year guarantee. The staff are always very helpful, the manager at Tunbridge Wells even gave us a new controller following one of our dogs chewing the previous one. RS are my go-to supplier for Tv - audio etc for good reason, long may they continue doing what they do so well.

Richer Sounds - Tunbridge Wells からの回答
Staff that listen and provide solutions, help when things don't go well, charge sensible prices and even provide umbrellas when it's torrential outside.
100% positive

Richer Sounds - Tunbridge Wells からの回答
Very knowledgeable and friendly staff, who provide a great customer experience

Richer Sounds - Tunbridge Wells からの回答
Very helpful excellent service would highly recommend
I most certainly will always use again

Richer Sounds - Tunbridge Wells からの回答
Calum at Richer sounds in Tunbridge Wells was amazing. He had great product knowledge and was incredibly clear in his reasoning to help me decide which tv would met my needs and hence decided to buy it.
The LG tv oled i bought is amazing and great purchase. Higjly recommend buying from Richer sounds!

Richer Sounds - Tunbridge Wells からの回答
Guys were very helpful, full demo and even closed five minutes late accommodating us. Explained differences between music over WiFi and Bluetooth and demo the quality difference. Bought the Denon home 600 and will be returning to get the sound bar and sub. Is a 45 minute trip for us but well worth the effort.

Richer Sounds - Tunbridge Wells からの回答

Richer Sounds - Tunbridge Wells からの回答
Staff were helpful and listened to my questions. Phoned back when they said they would and printed out a user guide for my cd player.

Richer Sounds - Tunbridge Wells からの回答
Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells.
Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I was considering having done my desk research. He expertly guided me to more suitable products for my needs, answered any questions I had in comparison to other products, and delivered a solution within my budget.
Having had the amp and speakers now for a couple of weeks I couldn’t be happier.
Rare to find genuine expertise in retail these days. And whilst I was working to a fairly limited budget I felt dealt with as though I was making a considerable investment.
Congrats to Richer Sounds!

Richer Sounds - Tunbridge Wells からの回答
I have shopped at Richer Sounds over many years & always found them to be helpful & knowledgeable. My recent purchase & visit was not a disappointment & it was great to see that the customer service & competitive prices still remain outstanding. Why bother going anywhere else ?

Richer Sounds - Tunbridge Wells からの回答
I have used Richer Sounds in business and personally for over 10 years. I have found their business model results in the customer being treated fairly and honestly. The customer service provided by the Richer Sounds team is exemplary. If only all businesses were like this.

Richer Sounds - Tunbridge Wells からの回答
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