Richer Sounds - Websales レビュー 

21,188
TrustScore 5段階評価の5

4.9

3 - 4 Hankey Place, SE1 4BB London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... もっと見る

企業が回答しました

5つ星のうち5の評価

Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(21,188)

過去12か月のレビュー数: 23,511

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5つ星のうち5の評価

first class service, brilliant value, WONDERFUL people

Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've shopped with them for 35 years and wouldn't consider anyone else. For value for money, customer care and quality they are simply the elite.

2026年7月23日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Sometimes 5 stars is not enough?

Did lots of research to find the right TV from the right company, at the right price. Richer sounds were the best price... dug further to find a company that lives by its ethics, looks after it's staff and provides a great service to it's customers. Sometimes 5 stars is not enough? Well done Richer sounds 👍

2026年7月23日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち4の評価

New tv

Happy with new TV so far. Good price and delivery.

2026年7月23日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Great to hear you are happy with the TV of course and thanks for the kind words about the service which really helps!

The Customer Experience team

5つ星のうち5の評価

Great service

Great service, great product, excellent delivery service

2026年7月23日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

We are absolutely delighted with the…

We are absolutely delighted with the service we received from Richer Sounds when recently upgrading our TV. Their prices are excellent and difficult to beat, someone is always ready on the phone to answer any queries, ordering online was simple, delivery was quick and carried out in a very professional manner and the free 6 year extended warranty is exceptional. We would have no hesitation in recommending Richer Sounds to anybody.
We are also very happy with our new LG TV.

2026年7月15日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Highly Recommend

Great product , great price, fast delivery, great communication, highly recommend Richer Sounds

2026年7月21日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Denon AVC-X3800H,

I ordered the Denon AVC-X3800H online after looking at the reviews. I just wanted a simple straightforward receiver to watch movies in the living room with a 5-1 setup. So I did not want to go over the top in paying for the extras that I would not use.
The setup was straight forward and I have just watched the Lord of the Rings Trilogy and was very pleased with the receiver. It so far has had more than enough power for the room and I am very pleased with the purchase.

2026年7月22日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Brilliant company and delivery company.

Brilliant communication with delivery expectations. Delivery itself was handled very well by BJS home delivery- very pleasant guys who attended.
Will be coming again to Richer Sounds next for my surround sound plans.

2026年7月23日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Shipped promptly

Shipped promptly and would have arrived very promptly if only the delivery company's driver hadn't gone to the wrong address!

2026年6月9日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち3の評価

The product is great but communication was not

The product is great, the price was good and the warranty is fantastic. I have also had very positive experiences with RS in the past. Unfortunately this one was more frustrating than it need to be when it came to delivery. I ordered in Wed evening and paid extra to have it delivered next working day understanding that would be Friday not Thurs as it was later in the day. (I needed it for an occasion on Sunday). All was going fine with delivery confirmed for Friday until late on Thurs I saw the delivery info had updated to Mon. At this point it was too late to contact anyone. I then went around the houses between RS and their delivery service with no one taking responsibility and was eventually told it was due to stock arriving too late. Unfortunately they were not very forthcoming with a solution offering to refund the next day payment and deliver Mon (no good to me). Eventually I was offered Sat delivery and after that everything went extremely smoothly and the delivery service was excellent. The box was quite beaten up but they documented it, checked the TV was not harmed and I was happy to accept. Everyone was polite and helpful to a point but it was a lot of chasing around and unnecessary anxiety.

2026年7月16日
5つ星のうち5の評価

Good comms

Good comms. Excellent advice on after sales

2026年7月22日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Ifi zen blue is an amazing bit of kit…

Ifi zen blue is an amazing bit of kit which is SO easy to install and “does exactly what it says on the tin” !
If yiu are serious about good wifi go to Richer Sounds they are the best!

2026年7月22日
Richer Sounds - Websales ロゴ

Richer Sounds - Websales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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