Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... もっと見る
企業が回答しました
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... もっと見る
企業が回答しました
We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... もっと見る
企業が回答しました
Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them. The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box. Difference... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 - 4 Hankey Place, SE1 4BB, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super helpful when I wanted to swap a product, couldn't do more to help me. very quick deliver.

Richer Sounds - Websales からの回答
Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge.
Ordering online was as simple as it gets, delivery was faster than I expected and only slightly marred by the delivery company (who have since apologised).
Setup of the Hisense was simple but I think I will be learning more over the next few weeks. YouTube on a 55" TV has to be seen and heard to be believed.
I was concerned that I might have problems with Freely because I use a 4G router but everything has worked perfectly.
In conclusion, if someone in their 70's can master the Hisense, anyone can.

Richer Sounds - Websales からの回答

Richer Sounds - Websales からの回答
Good, competitively price product compared to others. Quick and efficient delivery. Can't say more than that really!

Richer Sounds - Websales からの回答
The turntable I received is fantastic excellent quality really sounds great and it looks good as well. The service is second to none it came on time and was very well packaged so no chance of damage. Thank you.

Richer Sounds - Websales からの回答
Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price.
Richer Sounds gave me plenty of options and good product write-ups to help me make my final decision. The 6-year warranty is also a great incentive to choose from them. Excellent communication, and the new TV turned up within a week.

Richer Sounds - Websales からの回答
The speed of delivery and excellent standard of service overall

Richer Sounds - Websales からの回答
Great service from Richer Sounds.
Always great prices and special offers.
Great on time delivery.

Richer Sounds - Websales からの回答
Always good service and great customer support only problem with my order is sometimes the delivery is delayed which happened to me only by one day so very happy

Richer Sounds - Websales からの回答
I’ve scheduled multiple auditions for music equipment that were followed by quotations and that has been helpful to decide on my purchases.

Richer Sounds - Websales からの回答

Richer Sounds - Websales からの回答

Richer Sounds - Websales からの回答
I have purchased from Richer Sounds previously, both in store and online and am always 100% satisfied with customer service, product quality and excellent warranty length given for free in most cases.
The one star deduction was due to delivery which is a separate company I think. I paid for next day delivery and had a slot for a two man delivery which ended at 6pm. At 6.30 I phoned to check if my delivery was still happening as had heard nothing but offices and WhatsApp all close at 6pm!! At 6.45 one man delivered my tv and no apology for late delivery or lack of communication. I wasn’t annoyed that the delivery was outside the window but it was not knowing whether it would happen or not that was frustrating. Especially as there was nowhere to call after 6pm. So communication needs to be improved.
The TV I purchased has great picture and sound quality and the price was excellent, especially as there was £100 off.
I would always recommend Richer Sounds as their approach to customers is refreshingly good and they offer great value.

Richer Sounds - Websales からの回答
I ordered a dvd player from you on the 7th July, it had been dispatched and dpd said it had been delivered, I have not received this item, on tracking Dpd have delivered to completely the wrong part of England, I have been in touch with both DPD and your customer service a few times and have heard nothing back or received the item. update this has now been resolved swiftly, kept in contact with the whole time and both Richer sounds and DPD services were as fantastic as they normally are, thank you for the quick response and resolution.

Richer Sounds - Websales からの回答
To start with, I bought the TV through the website, which was really easy, after seeing it in a different shop at a much higher price. I was kept informed all along about delivery with emails and text messages. The delivery company was first rate, two lovely chaps delivered it exactly where I wanted it, got a call from their customer service upon receipt, asking if everything was OK, and were the chaps well presented and helpful. All in all, a five star service and for the best price I could find. What's not to like ?
Forgot to mention, the TV is fantastic as well.

Richer Sounds - Websales からの回答
I was served by Paul who was extremely helpful at the Bromley branch.

Richer Sounds - Websales からの回答

Richer Sounds - Websales からの回答
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