I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... もっと見る
企業が回答しました
Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... もっと見る
企業が回答しました
It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... もっと見る
企業が回答しました
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had exactly what I wanted in stock, and with a big VIP discount too! Helpful staff had it ready to collect when I arrived.

Richer Sounds - Weybridge からの回答
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a slight fault. This was just inside the 6yr warranty which RS honoured and good advice offered on an upgrade. Friendly, professional service and very competitive price.

Richer Sounds - Weybridge からの回答
Very friendly and knowledgeable staff. Good price on product and delivered quickly.

Richer Sounds - Weybridge からの回答
Unfortunately the demo tv I purchased needed to be returned to the store for a hard reset so that I could enable the setup procedure

Richer Sounds - Weybridge からの回答
What a fantastic service! Super helpful, very professional & knowledgeable and not at all pushy. I went in to the Weybridge store with a 55 inch TV upgrade in mind on a budget of £1200 and ended up spending £1880 on a TV & surround sound with a projector thrown in for free! No regrets, just a happy customer eager to set it all up and enjoy -thanks Richer Sounds!

Richer Sounds - Weybridge からの回答
Having made an error of judgement on a recent purchase I can’t fault the professionalism of Richer Sounds in sorting a fix. Having purchased my first bit of audio kit from the Basingstoke branch way back when, they’ve never disappointed. Top service from a top High Street retailer. Well done and good on you.

Richer Sounds - Weybridge からの回答
I don't normally respond to surveys but the advice and service given by Richer Sounds is always very good, so I thought it was only fair to respond!

Richer Sounds - Weybridge からの回答
Great service and very happy with the equipment purchased

Richer Sounds - Weybridge からの回答
Purchased a tv and had problems with Freely. on advice I returned the tv. The sales man concerned could not have been more helpfull, and exchanged the tv. A credit to Richer Sounds. Many thanks

Richer Sounds - Weybridge からの回答
First time in three decades buying hifi
Knowledgeable and practical help from the team at weybridge was great.
24 hours from my decision, to listening to music again was an added bonus

Richer Sounds - Weybridge からの回答
Lots of choice on the website. Plenty of information on the products. Easy to order and good comms once the order has been placed (emails). Choice of click & collect sites. Friendly staff when I collected (Webridge).

Richer Sounds - Weybridge からの回答
A Very Quick response since the On line ordering had not got stock so wound the shop that had the headphones I needed.
They were excellent and I received the SHOKZ next day ,
Brilliant. thanks

Richer Sounds - Weybridge からの回答
Friendly and welcoming. But delivery by independent company a bit shambolic.

Richer Sounds - Weybridge からの回答
Excellent initial purchase however arrived damaged and although staff very helpful to provide replacement the actual timescale was initially disappointing . The way in which the follow up has been handled has been flawless and totally restored my faith in the company. Many thanks

Richer Sounds - Weybridge からの回答
Usual no nonsense, just straightforward, service. Always focused on the customer.

Richer Sounds - Weybridge からの回答
All the staff are extremely courteous, they listen to your questions and give answers which are understandable and very helpful. We were looking for a TV and soundbar, they took time to explain the differences, to enable us to choose the best for our needs. Delivery was fast and efficient, the engineer who installed the equipment was equally professional and again helpful. We did actually have a little issue, which was swiftly and efficiently dealt with. I would highly recommend Richer Sounds. Thankyou all.

Richer Sounds - Weybridge からの回答
Helpful staff. Suggested a great (small) good value TV which works perfectly!

Richer Sounds - Weybridge からの回答

Richer Sounds - Weybridge からの回答
Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the wall. Hugh set up the equipment to match my restrictions and provided all assistance.
Ended up buying on the second day.
I definitely recommend a demonstration if you're undecided between different options.

Richer Sounds - Weybridge からの回答
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