Richer Sounds - Weybridge レビュー 

985
TrustScore 5段階評価の5

4.9

64 Church Street, KT13 8DL Weybridge, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... もっと見る

企業が回答しました

5つ星のうち5の評価

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... もっと見る

企業が回答しました

5つ星のうち5の評価

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... もっと見る

企業が回答しました

5つ星のうち5の評価

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

985件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(985)

過去12か月のレビュー数: 24,620

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Customer Service

Bought a TV which developed a fault. It was replaced quickly without any hassle. Very satisfied with the outcome. Terry and his team in Weybridge gave first class service. Will buy any electrical goods from them in future.

2026年2月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great service, great price

Great service, very easy to deal with, and most of all great price.
I purchased a Phillips ambi light 55 inch Qled tv and got 6 years warranty, instead of 2. Great service next day delivery

2026年2月2日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

The extra mile

Very helpful & knowledgeable staff, who went the extra mile to ensure absolute customer satisfaction.

2026年1月29日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

First class online sales team

Thanks to the knowledgeable, friendly and easy to understand Weybridge telesales team. They gave me peace of mind enough to make my purchase online

2026年1月29日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

As always knowledgeable staff

As always knowledgeable staff, very helpful and patient

2026年1月27日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Why would I go anywhere else

As usual I received great guidance and feel that certainly the staff at Weybridge listen and provide the best solution and at the best price. Terry was great as usual... why would I go anywhere else?

2026年1月24日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Always a great service .

Always a great service from knowledgeable people, I went in to enquire about a home cinema surround sound system. They advised me on what to get and would work with the existing things I have . I purchased what I needed.

2026年1月24日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review!

5つ星のうち4の評価

Helpful staff

The product I purchased turned out to be faulty. I did waste time trying to get the device working. When going back to the store the staff were very helpful and apologetic in resolving the issue, offering replacement or refund. Overall a positive experience.

2026年1月22日
5つ星のうち5の評価

They say the impression is the last…

They say the impression is the last one.
First time I shopped at Richer Sounds, although my son has been for a quite few times.
The time I walked in I was very impressed the way everything was displayed. My son and I were greeted by Mr Terry with a smile and courtesy
We found Terry very helpful, caring and understood what we were looking for. His recommendation was very honest and thorough. He didn’t hesitate for a minute when we asked to sample sound bars performance. He made us comfortable and displayed live performance of the sound bar effects.
What really touched us that no time we felt he seemed to be in a rush and left us with total satisfaction.

2026年1月21日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent advice on the phone and dealt…

Excellent advice on the phone and dealt with so professionally at the shop, even the young lad on work experience created a good impression. I continue to recommend you to friends and family since our first purchase some 3 years ago

2026年1月14日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Exceptional customer service…

Exceptional customer service from Jordan at the Weybridge store. He suggested an ex display amp of the model I was looking for, saving me a considerable amount, and had it delivered quickly. Great amp, great price, great service.

2026年1月14日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

New Samsung TV

Had a slight problem paying for my purchase online, but this was easily rectified over the phone. Collected our new TV 2 days later from our local Richer Sounds.
Very easy purchase with £50 additional discount and a 6 year guarantee. Very happy with the Samsung TV.

2026年1月6日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent Service

I purchased an 'open box' item which I couldn't get to work. The staff at the Weybridge branch were very helpful in checking the device and then ordering a new replacement for me which arrived promptly the next day.

2026年1月8日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Brilliant customer service from Terry…

Brilliant customer service from Terry and the team! I wanted advice about buying a new turntable, amp, CD player and speakers for my husband's 60th birthday. Terry talked me through the different options and arranged a demo. of the items I was interested in. When I turned up the next day with my son for the demo. everything was already set up. We were given plenty of time to listen and ask questions. We also tried other speakers and never felt rushed or pushed into making a decision. We also needed the new system quickly and Terry was great at ensuring we got all the items in time by calling another branch to get us the speakers we wanted. He also offered tips about how to set up and offered to help over the phone if we ran into problems - which we didn't. Husband loved his surprise. Thank you Terry and the team at Richer Sounds, Weybridge!

2025年12月29日
自発的なレビュー
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Highly recommend!!!

Very friendly, helpful and knowledgeable staff. I would highly recommend and will definitely purchase from Richer Sounds Weybridge again in the future.

2026年1月3日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great Open Box deal

Great Open Box deal. The Guy helped me get it out to my car. Very pleased with purchase.

2026年1月4日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報