Richer Sounds - Weybridge レビュー 

985
TrustScore 5段階評価の5

4.9

64 Church Street, KT13 8DL Weybridge, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... もっと見る

企業が回答しました

5つ星のうち5の評価

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... もっと見る

企業が回答しました

5つ星のうち5の評価

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... もっと見る

企業が回答しました

5つ星のうち5の評価

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

985件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(985)

過去12か月のレビュー数: 24,702

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Friendly and knowledgeable staff

Usual excellent service in the shop with knowledgeable staff who offered alternatives to the TVs I had shortlisted.
Disappointing that all 5 TVs I had shortlisted were neither in stock in the shop nor the warehouse.

2025年9月20日
5つ星のうち5の評価

Excellent service

This is a second TV purchase in a year. Excellent personal service and advice, with price reassurance.
Prompt and efficient delivery.

2025年9月11日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Always our first choice

We have used Richer Sounds for years now (stereos, TVs etc). Very customer-focused business and always competitive pricing. They really know their stuff! Last branch used was Weybridge.

2025年6月20日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Your team were knowledgeable and…

Your team were knowledgeable and extremely helpful and matched a competitive price from another supplier. A good experience and many thanks..

2025年9月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Staff very helpful

Staff very helpful, and spend time with you to answer all your questions.
I was really impressed with the customer service I received.

2025年9月2日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Outstanding staff

I have bought all our TV and HiFi kit from Richer Sounds, Weybridge as their knowledge, helpfulness and overall customer service is second to none. It has been a real pleasure dealing with Terry, Hugh, Jordan and Luca over the years. Everything still works, and I have always recieved great support whenever I had setup difficulties.

2025年9月2日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Thanks to Liam and Richer Sounds for a…

Thanks to Liam and Richer Sounds for a great demo of Wharfedale Lintons which had been set up with CD player and network streamer.
Very useful audition and a very enjoyable session with Liam’s expertise and good nature.
Highly recommend these guys and hopefully will be back again soon to make my decision for these speakers or even the super Lintons.

2025年9月5日
自発的なレビュー
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

The order was made over the phone and…

The order was made over the phone and Terry was very helpful and informative. The speakers arrived two days earlier than expected. Excellent service.

2025年8月27日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent sales servie

The sales person was knowledgable and helpful without being pushy. Excellent service

2025年8月21日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

2025年8月19日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

2025年8月18日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

2025年8月13日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

2025年8月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

2025年8月15日
自発的なレビュー
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

2025年8月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great experience!

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

2025年8月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your kind review, we look forward to your next visit.

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