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5つ星のうち5の評価

Just had surveyor ( Grahame) round to double check measurements for impending window/door/facia & guttering replacement. Grahame was very polite and courteous, arrived a little late after calling ah... もっと見る

5つ星のうち5の評価

Just had my third lot of windows installed by Roofriendly and really pleased! The whole team are fabulous and the service and products are excellent. Thank you especially to the fitters Colin (last... もっと見る

5つ星のうち5の評価

Had a triple glazed widow fitted, made a great job of it and cleaned up afterwards. The overall service provided by Roofriendly was spot on very professional and kept me informed throughout the proces... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic product ( front composite door) and a brilliant range of products at a reasonable cost. Everybody from the admin team, fitters and all others involved made the process of having a new door... もっと見る

企業情報

  1. PVC窓提供業者

当該企業による記述

Roofriendly are one of Lincolnshire's oldest suppliers of double glazing and home improvement products across Lincolnshire. We're family run & during the last 22 years, our highly skilled team have completed over 15,000 installations of windows, doors and conservatory's across Lincolnshire and Nottinghamshire.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

73件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Great surveyor

Just had surveyor ( Grahame) round to double check measurements for impending window/door/facia & guttering replacement.
Grahame was very polite and courteous, arrived a little late after calling ahead to let us know, which wasn’t an issue. All process thoroughly checked ( and recorded).
Looking forward to seeing the final results.

2026年4月17日
自発的なレビュー
5つ星のうち5の評価

Just had my third lot of windows

Just had my third lot of windows installed by Roofriendly and really pleased!
The whole team are fabulous and the service and products are excellent.
Thank you especially to the fitters Colin (last two times) and Ashley this time for such care and attention to detail.

2026年3月24日
自発的なレビュー
5つ星のうち5の評価

Professional people doing a professional job

Whilst I wasn't happy with our old conservatory roof, it wasn't actually causing me a problem; for example, it wasn't leaking. But it wasn't in great shape. So when I got a knock on our door and a guy was there offering me a leaflet on conservatories from a company called Roofriendly, I decided to listen. He was personable, professional and not 'salesy' in any way. Long story short - we spent £8K on a new roof. The people we were in contact with from Roofriendly during the process from start to finish were professional and we're very happy with the outcome. Rob who came to measure up was easy to deal with and easy to chat to. Graham the surveyor was a very pleasant chap as well as being helpful and informative. Luke and Chris who installed the new roof over a day and a half, were friendly, punctual, worked hard and (admittedly, to my layman's eye), have done a good job. Our conservatory looks and (strangely) 'feels' better, more solid. I'm very happy to recommend this company.

2026年3月9日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

What a wonderful review to receive. Thank you so much for taking the time to recognise the whole team from Rob and Graeme to our fitting teams, Luke and Chris. We are so pleased that you are happy with your new Conservatory Roof. As a family run company your recommendation means the world to us.

5つ星のうち5の評価

A real asset to the company…

Just had a meeting for a quote for new windows with a lovely young man called Erik. He was polite, well mannered and courteous. He was very knowledgeable and very professional. An asset to the company.
I am very much looking forward to having my triple glazed windows fitted soon.

2026年3月12日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the feedback. We’re pleased to hear you had such a positive experience with Erik. We pride ourselves on offering a relaxed, non-pushy service, so it’s great to know he was attentive to your needs. We can't wait to see the final results once your new windows are installed.

5つ星のうち5の評価

Everything was great

Everything was great. From placing the order through to install. This is the second time we have used them and would recommend them.

2026年3月10日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the 5-star review We’re pleased to hear that you’ve had such a positive experience with the whole team.

5つ星のうち5の評価

Just amazing from beginning to end

Just amazing from beginning to end, the quality of the work, the quality of the materials but most of all how respectful and tidy the team were when working in my home. It’s hard to have people working in your own space and we have dogs too but they were brilliant we felt comfortable with team and they made sure the dogs where made a fuss of too. They took great care when coming and going.
Thank you to the team even the admin staff were lovely.

2026年2月9日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for such a lovely review. We know that your home is your sanctuary, and having a team move in to work on it can be a bit disruptive, especially when there are furry family members to consider.
We are so glad to hear that you felt comfortable with our team and that the "dog department" felt sufficiently included in the process. We truly pride ourselves on being respectful and keeping things tidy, so it’s wonderful to know that our efforts didn't go unnoticed.
I’ll be sure to pass your kind words along to the installers and our admin team. They’ll be delighted to hear they made your experience "amazing from beginning to end."
Thank you for trusting us with your home (and your pups)!
Kind Regards
Helen
Roofriendly Team

5つ星のうち5の評価

Had full house makeover - Well pleased.

Had full house makeover, windows and door. Great job. Well pleased. So no hesitation when it came time to replace the conservatory. Lisa just as knowledgeable and helpful. Lots of ideas discussed. No pressure and worked with us to meet our needs. Would highly recommend.

2026年2月18日
自発的なレビュー
5つ星のうち5の評価

Would highly recommend

A great quote. Lisa was very knowledgable and had a clear and in depth appreciation of products and options. Would highly recommend 👍👍👍

2026年2月13日
自発的なレビュー
5つ星のうち5の評価

Erik visited the property and explained…

Erik visited the property and explained all options open to us in a clear way. He was very knowledgeable about the different products available and gave advice in respect of our best options.
Erik was friendly, approachable, knowledgeable, reliable (called/texted/arrived when he said he would) and not a 'pushy' salesperson.

2026年2月6日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for this detailed feedback. We are pleased to hear that Erik made such a positive impression. We pride ourselves on a 'no-pressure' approach so it’s wonderful to know his knowledgeable and friendly style helped you feel confident in your choices. We’ll be sure to pass your kind words on to him.
Warmest Regards
Helen
Roofriendly Team

5つ星のうち5の評価

Excellent Windows and Great Front and…

Excellent Windows and Great Front and Back doors, they look amazing , Triple glazed so much warmer had to turn down the heating . Brilliant service.
Paul H sleaford

2026年2月11日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you, Paul We are pleased to hear that your new windows and doors have made such a noticeable difference. Hearing that you’ve already had to turn down the heating is the best feedback we could ask for. That’s the power of triple glazing! We’re so glad you’re happy with the look and the service. Thank you for choosing us.
Best Regards
Helen
Roofriendly Team

5つ星のうち5の評価

We thought the presentation was very…

We thought the presentation was very good helpful and explained very well to us regarding the double and the triple glazing by Lise Burges and being good for time for the appointment as well

2026年2月10日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the feedback. We are delighted to hear that Lisa provided a helpful and clear presentation for you. We take great pride in making sure our customers understand the benefits of both double and triple glazing so they can make the best choice for their home. I will be sure to share your kind words with Lisa, she will be pleased to know she made such a positive impression.
Kind Regards
Helen
Roofriendly Team

5つ星のうち5の評価

Excellent company

Excellent company, reliable and competitive prices. They keep you informed all the way through the process from choosing to booking, paying a deposit and fitting. All done at a convenience to suit. The fitter we had (second time now) is very reliable and efficient, so clean and tidy. Cannot complain about anything and would definitely recommend, this is our second window, so pleased with the outcome.

2026年2月10日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

We really appreciate the 5 star review. At Roofriendly, we strive to make the journey from deposit to fitting as seamless and transparent as possible, so it’s wonderful to hear that you felt well informed throughout. Thank you for the recommendation and for being a loyal customer.

Kind Regards
Helen
The Roofriendly Team

5つ星のうち5の評価

Excellent service from the team at…

Excellent service from the team at Roofriendly. Thank you so much for our new windows. It was such a pleasure dealing with a dedicated company. I can fully recommend them.

2026年2月10日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the kind words. We are pleased to hear you’re happy with your new windows. Our team takes great pride in being dedicated to our customers and knowing we hit the mark for you means a lot to us.

5つ星のうち5の評価

Erik

Erik came to my home to help me decide on the window design and overall options, and I couldn’t be happier with the experience. He was friendly, knowledgeable, and very patient, taking the time to explain the different styles, materials, and features in a clear and easy-to-understand way. He really listened to what I wanted and offered helpful suggestions without being pushy at all. The whole visit felt relaxed and professional, and I came away feeling confident about my choices. I’d happily recommend Erik to anyone looking for honest advice and great customer service.

2026年2月6日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the wonderful feedback. We are pleased to hear that you had such a positive experience with Erik, our representative.
At Roofriendly, we believe that choosing new windows should be an exciting process, not a high pressure one. Erik is a valued member of our team precisely because of his patience and his ability to make technical details easy to understand. I will be sure to share your kind words with him, it will truly make his day to know he helped you feel confident and relaxed about your choices.
Thank you for the recommendation.
Warm Regards
Helen
The Roofriendly Team

5つ星のうち5の評価

Friendly and patient from sale to…

Friendly and patient from sale to survey has been excellent. I had the opportunity to make sure I made the right decision on the design of my new front door.

2026年2月5日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

We really appreciate you taking the time to leave this review. At Roofriendly, we strive to make the process from sale to survey as seamless and stress free as possible. It’s wonderful to hear that you felt supported throughout the design phase and didn't feel rushed in your decision making. Thank you for trusting us with your home improvement.

Warmest Regards
Helen
Roofriendly Team

5つ星のうち5の評価

New door fitted by Ashley

The fitter who came to fit the new front door was a very friendly amiable kind a chap and arrived on time, we are more than pleased with the job he did, the door looks very smart so thank you to Ashley for good job.

2026年2月4日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the kind words. We’re pleased to hear you’re happy with your new front door. Ashley is indeed a fantastic member of our team and we’ll be sure to pass your praise along to him. He’ll be delighted to know his punctuality and friendly approach made such a positive impression. Thank you for choosing us.

Kind Regards
Helen
Roofriendly Team

5つ星のうち5の評価

Really pleased with the finish result

We have just had our gutters facier & soffit replaced Mark & Nathen have done a first class job & nothing was to much trouble cleaned up after them it has made a big difference to the outside of our property thank you we would definitely recommend Roofriendly

2026年1月29日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you so much for the review. We are so pleased to hear that you're happy with your new gutters, fascia, and soffits. Mark and Nathan are a fantastic duo and I’ll be sure to pass on your praise, they’ll be delighted to know their hard work and 'clean as you go' approach made such a difference. It’s amazing how much of an impact these home improvements can have on a property's appearance. Thank you for the recommendation.

Kindest Regards
Helen
Roofriendly Team

5つ星のうち5の評価

Graham was extremely helpful and…

Graham was extremely helpful and knowledgeable. He helped me over my concerns and I am very pleased with the service

2026年1月28日
自発的なレビュー
Roofriendly ロゴ

Roofriendly からの回答

Thank you for your 5 Star Review. We’re pleased to hear that Graeme was able to address your concerns and provide the knowledgeable support you needed. We understand that home improvements can feel like a big step so making sure you feel confident and comfortable is our top priority. I’ll be sure to pass your thanks along to Graeme.

Kind Regards
Helen
Roofriendly Team

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