Alistair has assisted us with a couple of remortgages in previous years and recently assisted us again with a house move. The service received from Alistair is always excellent, he provides clear advi... ãã£ãšèŠã
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From start to finish everyone at RMS was so transparent, responsive and helpful. David explained the whole process to us and really took the time to listen to what was important to us. Nata... ãã£ãšèŠã
I didnt buy with rms in the end but i used their finance consultant Alistair bowman Alistair and the staff at Ashington branch helped me massively with unforseen problems within the purchase of my pr... ãã£ãšèŠã
Staff were responsive when emailed or phoned and kept the conveyancing process going. They had a good relationship with the local solicitor I was using which also helped. Selling a house seems to take... ãã£ãšèŠã
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Rook Matthews Sayer (RMS) is a leading Estate Agent in the Region*, established in 1990 and now managed by Janet Walker. At Rook Matthews Sayer, we offer a wide range of services, including residential sales, lettings, property management, auction sales, and commercial property services. Other services include mortgage and protection advice, as well as access to a trusted conveyancing panel. We have 16 offices and a dedicated team of around 120 members. We provide personalised, expert service, offering pre-marketing advice, professional photography, and support throughout the property sale process. We invest heavily in staff training and are deeply integrated into the local community, supporting charities and schools. We have extensive local knowledge and a strong reputation in the property market, with many of the offices having won the âBest Estate Agencyâ award over multiple years consistently. We focus on building long-term relationships, often having customers return over the years. We pride ourselves on being friendly, approachable, and supportive, guiding clients through every step of their property sale with care and expertise. The companyâs approach is focused on providing a smooth, stress-free experience and achieving the best possible price for each property. We use cutting-edge technology and effective marketing strategies, as well as offering various marketing packages tailored to clientsâ needs. Finally, our customers can rest assured that they're in safe hands. Rook Matthews Sayer is a member of Royal Institution of Chartered Surveyors, (RICS) which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by visiting our website or by contacting our staff directly. *Source - Internal data: 01.01.2024 - 31.12.2024 Region is Newcastle, Northumberland and North Tyneside
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Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, è±åœ
- 01912869231
- info@rmsestateagents.co.uk
- www.rookmatthewssayer.co.uk
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I have never used a mortgage advisorâŠ
I have never used a mortgage advisor before and was understandably spectacle. Never the less I signed up with Alistair Bowman for the service and itâs the best thing that I have ever done concerning mortgages. His professionalism is second to none always going the extra mile in terms of the best mortgage available. He even significantly reduced my purchase price! In regular contact keeping the client updated with latest developments and is always willing to help in whatever capacity is needed right up to exchange and completion. Overall making a very stressful process less so.
I wouldnât hesitate to recommend Alistairâs services to anyone.
Many thanks Alistair.

Rook Matthews Sayer ããã®åç
Michael is excellent
Michael is excellent, he is incredibly helpful and efficient. I highly recommend him, especially to first time buyers, as he truly goes out of his way in helping you understand everything.

Rook Matthews Sayer ããã®åç
Market leaders
All the team at RMS were friendly and knowledgeable and their expertise was greatly valued. Thank you to Eve and Natalie!

Rook Matthews Sayer ããã®åç
Excellent service from RMS Fenham
Everything was absolutely perfect. Felt fully supported throughout the sale of my house RMS Fenham are an excellent estate agent and a credit to the company. Would 100% recommend anyone looking to sell or buy. Thanks to Matthew, Stacey, Steven, Dylan & Nigel.

Rook Matthews Sayer ããã®åç
Brilliant experience from start toâŠ
Brilliant experience from start to finish staff very friendly and a massive thank you to Alistair for helping us with this whole process and going above and beyond to help us secure our mortage

Rook Matthews Sayer ããã®åç
Successful house sale
David Jones is an excellent sales manager- heâs realistic and knows the market he is responsible for inside out. Would not use the solicitor RMS recommended again.

Rook Matthews Sayer ããã®åç
Excellent Service
Rook Matthews and Sayer were very professional and approachable during our recent property purchase. All members of staff we dealt with were both knowledgeable and helpful but as our main contact Lorraine was exemplary in her service. Thankyou very much.

Rook Matthews Sayer ããã®åç
The Rook Matthews Gosforth team areâŠ
The Rook Matthews Gosforth team are great. Always professional polite & extremely helpful. Can not praise them highly enough. When dealing with an estate it can be a very stressful time and out of all the companies we had to deal with these were hands down the best so thank you would highly recommend.

Rook Matthews Sayer ããã®åç
I brought my first house through rookâŠ
I brought my first house through rook mathews sayers and I could not complain about my experience with them. From the minute I put in my offer and walked into the office to the day I got my keys everything went so smoothly because of the rook mathews team. Mathew, Dylan, Steven and Sarah were all so amazing throughout my process. Id also like to 100% recommend their in house mortgage broker Ash bughio. I am so pleased to have been put through and introduced to Ash via the team at rook mathews as he is the best and went above and beyond. I am ever so grateful to how he made my process less stressful as he kept on top of everything. He answered all my questions and kept me updated with everything at all times. The whole process took no longer than 8 weeks which I couldnât be happier with. Once again thank you so much. I couldnât recommend you guys enough. :)

Rook Matthews Sayer ããã®åç
House Sale Review
From our first meeting, all of the staff at the Bedlington office provided a friendly and professional service. They were all very helpful and easy to deal with, and special thanks go to Wendy who handled our sale

Rook Matthews Sayer ããã®åç
RMS Ashington
We have just completed our first house sale with RMS Ashington and bought our new property with RMS Blyth. We had such a stress free process thanks to Alistair, Wendy and Fiona (Ashington branch), and Michelle and Suzanne from Blyth branch. Nothing was ever too much trouble, very friendly staff and always willing to go above and beyond to help. Thank you all so much. Weâve had such a pleasant experience with our first ever house sale and felt supported throughout the whole process.

Rook Matthews Sayer ããã®åç
We purchased our home 8 months ago nowâŠ
We purchased our home 8 months ago now (been busy with a new baby) but Neil Walton helped us through every step of the process. He really made the experience smooth and stress free, and heâs a genuinely lovely man. Would absolutely recommend to everyone.

Rook Matthews Sayer ããã®åç
Amazing team
Wendy & Diane were absolutely amazing and were always in contact when I needed them. Thanks to all from RMS!

Rook Matthews Sayer ããã®åç
Nicola at Forest hall is exceptional
Nicola at Forest hall Branch is exceptional. Goes above and beyond in her daily work. She helped both myself and our daughter with our house sales, neither straightforward, we truly believe without Nicola neither sale might of happened! She is an asset to the firm!

Rook Matthews Sayer ããã®åç
Great service
The whole process from start to finish was very smooth. The communication and advice was excellent and we had good information about viewings. The staff were all very approachable and friendly.

Rook Matthews Sayer ããã®åç
The staff are friendly at theâŠ
The staff are friendly at the Bedlington branch and Alister the financial adviser walks you through the process and makes it less stressful as moving can be. The girls in the branch are helpfull and nothing is too much for them. I delt with Wendy Lily and Branch Manager Claire and they were all great would recommend using the to buy and sell your house

Rook Matthews Sayer ããã®åç
Excellent
Ellis, Emma and Matthew were brilliant.
Got loads of viewings and a quick offer to help us get on the move.
Very proactive always available and kept us updated throughout the process.

Rook Matthews Sayer ããã®åç
We have just completed on our houseâŠ
We have just completed on our house purchase and the service we received was ok, branch staff were not very efficient at returning calls, however Alastair the mortgage advisor was absolutely fantastic and the service and advice received from him was 10/10! Would definitely recommend anyone using Alastair, always available whether it be by phone or email and always followed through with what was discussed! RMS are lucky to have a mortgage advisor who is committed to ensuring clients are well informed and looked after. Once again a big thank you
We had an excellent experience withâŠ
We had an excellent experience with Lorraine Paul at RMS Alnwick. She was effective, efficient, and maintained excellent communication throughout the process. She kept things moving, responded promptly, and was professional and supportive during what became quite a long transaction. We really appreciated her persistence and clear updates throughout.

Rook Matthews Sayer ããã®åç
Michael Storey â Mortgage Broker at Rook Matthews Sayer.
Michael Storey was brilliant through my mortgage process and put my mind at ease with it being my first time buying a house solo. Would recommend him any day.

Rook Matthews Sayer ããã®åç
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