Rowlands Pharmacy レビュー 

775
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Staff are good. Medication can be hit or miss at the Drumsagard Rowlands In Hallside. Seriously thinking of changing Pharmacy. Can the not have a Q to pick up prescription that have either been... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept consta... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to say how amazing Slobhan in the BRI pharmacy, I sometimes dread having to pick meds up with the queue and waiting times. She is always helpful helping people with babies, getting the... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff here at Rowlands/ Numark Greenlaw, Newton Mearns are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all t... もっと見る

企業が回答しました

企業情報

  1. 薬局

当該企業による記述

Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities


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4.0

ほぼ満足

TrustScore 5段階評価の4

775件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(775)

過去12か月のレビュー数: 234

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5つ星のうち5の評価

Reliable medication delivery service

I always have my medication delivered from the BRI. The original date that Rowland's gave me wasn't convenient. I called, got straight through and spoke to Siobhan, who was extremely helpful and friendly. My medication delivery was re-arranged with no fuss. The delivery was completed on the correct day and within the time stated. Great, reliable service. Well done Rowland's

2026年4月7日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Craig,

Thank you for your wonderful feedback, I will ensure that this reaches the Bristol Royal Infirmary Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Amazing staff!!

2026年3月30日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Daniel,

Thank you for your wonderful feedback, I will ensure that this reaches the Forehill Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Excellent service

Excellent service. What a difference since Sinaya took over. Wait times are so much shorter and repeat prescription is always ready to collect with no issues. Sinaya is always very helpful and really goes out of her way to help customers. What a difference. Would highly recommend.

2026年3月30日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Isabel,

Thank you for your wonderful feedback, I will ensure that this reaches the Bridgeton Cross Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち1の評価

Rowlands Pharmacy at Ensbury Park not…

Rowlands Pharmacy at Ensbury Park not providing services that are advertised and have no knowledge or information about them. Very little intelligence too! They mess people about and don't provide meds with services which they have claimed money for!

2026年3月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Clare,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち5の評価

The staff are extremely welcoming and…

The staff are extremely welcoming and go above and beyond to help me and my family whenever we are in. The pharmacist Saniya has done what no other pharmacist has done, extremely empathetic and understanding. One of the best pharmacies I've been to

2026年3月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the Bridgeton Cross Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Really helpful

Really helpful

2025年3月26日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the St Luke's Hospital Team and that they are recognised for all of their hard work.

Kind Regards

Chelsea

5つ星のうち5の評価

First class service as usual

2026年3月26日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the Springburn Dispensary Team and that they are recognised for all of their hard work.

Kind Regards

Chelsea

5つ星のうち5の評価

I visit the pharmacy frequently it is…

I visit the pharmacy frequently it is always very busy. Siobhan is always so helpful and friendly. She leaves the counter to manage the queue and she communicates with people. For first time visitors it can be confusing but she alleviates a lot of problems by communicating. She is very protective and helpful always smiling. They are lucky to have someone as knowledgeable and helpful as her. I always can tell if shes on shift or not because when she is there everything is smooth and she knows what is going on.

2026年3月20日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning Shani,

Thank you for your wonderful feedback, I will ensure that this reaches the Bristol Royal Infirmary Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

There has been a staffing change and…

There has been a staffing change and the atmosphere of the pharmacy is now lovely. I really feel like the staff care in Cupar store now

2026年3月20日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning,

Thank you for your wonderful feedback, I will ensure that this reaches the Cupar Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

All staff are fantastic

All staff are fantastic, they care about people always asking how your felling.
I would 100% recommend this chemist if not for all the services they provide even just for the friendly welcome

2026年3月20日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning Tracy,

Thank you for your wonderful feedback, I will ensure that this reaches the Corstorphine Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち1の評価

The New Brighton branch of Rowlands has…

The New Brighton branch of Rowlands has to be the worst pharmacy in the country. Waits of an hour or more must be commonplace because its happened to me on more than one occasion. They don’t appear to have sufficient staff to meet demand, and sometimes they put a notice on their door to say that no pharmacist is present. If they send a message to say a prescription is ready to collect, it rarely is when you arrive the pharmacy. Apologies for wait time are rare, and overall customer service is poor and staff appear aloof and haughty.

2026年3月20日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち1の評価

The text notification system doesn’t…

The text notification system doesn’t appear to be used consistently, only received 1 text in last 5 prescriptions

2026年3月19日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Colin,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち2の評価

i As house bound

i As house bound. they offers delivery my prescription
the carer returned which i trailed did not get on category told me i. have enough i chased about now 3
the gentleman off sick they tell ringing daily’s r
rather frustrating

hello
i thought it went to the website
it waterfront

2026年3月17日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards

Chelsea

5つ星のうち5の評価

Prescription collection

Staff were attentive, and worked hard to collect my prescription.

Michael

2026年3月17日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the Howden Team and that they are recognised for all of their hard work.

Kind Regards

Chelsea

5つ星のうち5の評価

Lesley is a superb consultant and never…

Lesley is a superb consultant and never rushes you, always answers any questions I may have and gives grest encouragement.

2026年3月13日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning Alec,

Thank you for your wonderful feedback, I will ensure that this reaches the Stevenston Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Great Staff-Great Pharmacy

Cant say enough good things about this pharmacy and their staff. The people who work there have been trained right-they take their time, always patient, friendly and they always get prescriptions etc right 1st time❤ Id like to thank the 2 pharmicists (C+L) personally as they went above and beyond to help me and couldnt be more grateful.

2026年3月13日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning Clair,

Thank you for your wonderful feedback, I will ensure that this reaches the Barrhead Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Anne at the crossgate pharmacy has been…

Anne at the crossgate pharmacy has been an angel trying to help with a chest infection giving us all the advice we need

2026年3月13日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning Keiran,

Thank you for your wonderful feedback, I will ensure that this reaches the Charing Cross Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

I was dubious before as I had failed…

I was dubious before as I had failed with the equivalent to champix quit smoking medication, but stuck with it, doing as advised.
On occasions it was testing, especially when I had no will power in general over the addiction of being a smoker of 44 years.
But I battled on and completed the course. On occasion I would get thoughts in my head but needed to shift my thiught to something g else until the slight thought passed.
I honwstly cant stand the smell of it now, knowing and thinking of how I must have smelt, my clothes, my breath and how my health had suffered. I am 7 months smokeless now and feeling amazing with every breath I take and with so much more energy and confidence.

2026年3月13日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning,

Thank you for your wonderful feedback, I will ensure that this reaches the Brynteg Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Competent and helpful

Competent, helpful staff, clean store with plenty of items in stock. A really great public service, thank you.

2026年3月12日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning,

Thank you for your wonderful feedback, I will ensure that this reaches the Sandiway Team and that they are recognised for all of their hard work.

Kind Regards
Chelsea

5つ星のうち5の評価

Great service and always cheerful.

I find that service is always excellent. I receive a text when my prescription is ready and service is always with a smile.
This morning I emailed regarding a pending prescription, and received a reply within an hour! Brilliant.

2026年3月12日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the Tarporley Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

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