Rowlands Pharmacy レビュー 

775
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Staff are good. Medication can be hit or miss at the Drumsagard Rowlands In Hallside. Seriously thinking of changing Pharmacy. Can the not have a Q to pick up prescription that have either been... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept consta... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to say how amazing Slobhan in the BRI pharmacy, I sometimes dread having to pick meds up with the queue and waiting times. She is always helpful helping people with babies, getting the... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff here at Rowlands/ Numark Greenlaw, Newton Mearns are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all t... もっと見る

企業が回答しました

企業情報

  1. 薬局

当該企業による記述

Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities


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4.0

ほぼ満足

TrustScore 5段階評価の4

775件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.0

すべてのレビュー

(775)

過去12か月のレビュー数: 234

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5つ星のうち5の評価

Ellon Rowlands a great team.

Staff are helpful friendly and very kind. Whilst I was waiting they were able to help so many people. Great to have such support in our community.

2026年3月12日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Anne,

Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?

Kind Regards
Lauren

5つ星のうち1の評価

pharmacy used to be amazing

This pharmacy used to be amazing as of the last month with the complete change of staff it’s gone down hill severely scrips never ready weekly scrips take two weeks to get and then no one can help highly recommend using another pharmacy

2026年3月11日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Davi,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち5の評価

Honestly this pharmacist is the best…

Honestly this pharmacist is the best I’ve ever come across. The staff and pharmacists are really very helpful. Especially when my surgery is not. They are really calm, helpful and professional. Shout out to Tony and Lucy. Always very lovely people. Thank you.

2026年3月10日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Nicola,

Thank you for your wonderful feedback, I will ensure that this reaches the Loanhead Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち1の評価

Don’t bother buying any products here

Don’t bother buying any products here , they will deny you for it every time , even though other pharmacies in the uk will give you the exact same product with less hassle. Seems like they don’t like serving custom, so disappointed. Don’t waste your time or money.

2026年3月5日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Chelsea

5つ星のうち5の評価

Crossgate was amazing

Crossgate was amazing. Visitor to Cupar and needed a prescription. I’m from England. They sorted a guest surgery appointment and I got a prescription which they issued in minutes. Staff were outstanding. So grateful. Kat

2026年3月3日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Morning Kat,

Thank you for your wonderful feedback, I will ensure that this is reaches the Crossgate Team and that they are recognised for all of their hard work.

Kind Regards
Chelsea

5つ星のうち5の評価

Visit for appointment with Pharmacist…

Visit for appointment with Pharmacist for consultation regarding cold/flu condition that may of been chest infection.
Pharmacist was very good and went through everything making sure I understood.

2026年3月2日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Paul,

Thank you for your wonderful feedback, I will ensure that this is reaches the Ellon Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Again having to talk to pharmacist…

Again having to talk to pharmacist about issues woth meds which had nothing to do with them.
Again..they sorted my prescription in super quick time and after two days without meds, thankfully feeling better now.
Thank you team for always.answering the phone helpfully and thank you for your willingness to sort out issues not caused by you. You are wonderful ❤️

Couldn't find on the list of locations. So a shout out to the team at Main street. Barrhead Glasgow

2026年3月2日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this is reaches the Barrhead Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち1の評価

Ive now given a review on the n h s…

Ive now given a review on the n h s review website about this discusting place and the pharmacist who likes to see people suffer. .....this pharmacy is in Chadwick street Morton wirrell

2026年2月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Gary,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち1の評価

They used to be a really good chemist

They used to be a really good chemist. Then claire the pharmacy manager left and it all went downhill. You can never get them to answer the phone, no matter what time you ring and yet they always have enough staff in. I get regular meds 2x monthly and from ordering via gp to getting them, its around 5 days. However, on multiple occasions I have had a text to say my prescription is ready for collection, only to get there and find items missing and they have had to order them in. I was advised originally that the 5 day turnaround was to make sure all meds were ordered in on time and patients didn't have to wait again for their medication to finally come in.

2026年2月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Caroline,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち5の評価

Great pharmacy been going here for…

Great pharmacy been going here for years now and the staff are always helpful, Shama is amazing if you have any questions she is really helpful and Humaira shes always lovely and any help I need she's there ☺️

2026年2月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Mr Rehman,

Thank you for your wonderful feedback, I will ensure that this is reaches the Nithsdale Road Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Customer service is second to none

Customer service is second to none. Wendy and the team are so helpful, knowledgeable, patient, just lovely.

2026年2月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Jacqui,

Thank you for your wonderful feedback, to ensure that this is reaches the correct Team and that they are recognised for all of their hard work, please can you confirm which pharmacy this is in relation to?

Kind Regards

Chelsea

5つ星のうち5の評価

My son had a rash and dry skin on his…

My son had a rash and dry skin on his hand and arm, we couldn't get a doctors appointment for 3 days so went to our regular chemist for to have look, quickly diagnosed the problem and gave us the treatment. Thanks you to ghe dtaff

2026年2月27日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Keith,

Thank you for your wonderful feedback, I will ensure that this is reaches the Corstorphine Team and that they are recognised for all of their hard work.

Kind Regards

Chelsea

5つ星のうち5の評価

Rowlands pharmacy.

All the staff I've personally came in contact with have been very helpful.
Turnaround time from handing in a prescription to dispensing is very good.
Certainly recommend Rowlands Pharmacy, Glasgow east end.

2026年2月26日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Will,

Thank you for your wonderful feedback, I will ensure that this is reaches the Bridgeton Cross Team and that they are recognised for all of their hard work.

Kind Regards

Chelsea

5つ星のうち5の評価

No complaints at all!

Friendly, helpful staff. Medication arrives quickly. Communication is good. No complaints at all!

2026年2月26日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Joanne,

Thank you for your wonderful feedback, I will ensure that this is reaches the Wrenthorpe Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち1の評価

Why is rowlands still open

As am writing this review I have had no medication delivered. I have my medication delivered weekly. Im on weekly scripts for certain reasons. Ive complained once already about, it was fine for two weeks and now its gone back to square 1. When I asked why my meds wasn't delivered. The excuse that I got was they are short staffed and everything is all over the place which is why I was missed.off the delivery list. I explained to them. They have left me without medication tomorrow morning. They said that they will make sure am delivered to first due to not having medication. The girl on the phone didnt even sound bothered at all. She sounded.more.bothered that they were shirt staffed. This is a stress for me every week Some of my medication is my mental health ones. Ive already put a complaint in so just waiting for a reply.

2026年2月24日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Laura,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

5つ星のうち5の評価

Helpful understanding staff

Staff were most helpful and got a remedy for my ailment.

2026年2月20日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this is reaches the Crossgate Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Been using here for years

Been using here for years. Always a great service and great care given

2026年2月20日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Amie,

Thank you for your wonderful feedback, I will ensure that this is reaches the Corstorphine Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Very good friendly service

Very good friendly service
Quick too

2026年2月19日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Joanne,

Thank you for your wonderful feedback, I will ensure that this is reaches the Cupar Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Great Service & friendliness 😀

I received a text telling me my medication was ready for me, which is great. I visited the shop and was greeted with a smile and was delighted that it was ready. I have been with Rowlands Crossgate for a number of years and the new staff are always great.

2026年2月19日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Elizabeth,

Thank you for your wonderful feedback, I will ensure that this is reaches the Crossgate Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

5つ星のうち5の評価

Excellent service

Excellent service

2026年2月19日
自発的なレビュー
Rowlands Pharmacy ロゴ

Rowlands Pharmacy からの回答

Good Afternoon Drew,

Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?

Kind Regards
Lauren

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