RRG Group レビュー 

547
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Just bought a nearly new Skoda Kamiq from RRG Bolton and have to say they made it a very pleasurable and easy experience from start to finish. Lukas was professional and personable and clearly knew h... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in to look at a couple of Skoda Fabia options and found the prices were lower than listed so worth checking ahead of time. Ended up test driving two cars and eventually settled on one. A coupl... もっと見る

企業が回答しました

5つ星のうち1の評価

Bought an approved used vehichle Couldn’t fault the sales team, Lisa was very efficient. But the car was supplied with defects which were deemed as Mot failures and a noisy Clutch. Warranty com... もっと見る

企業が回答しました

5つ星のうち5の評価

I would just like to say how impressed I was with Daniel at RRG Bury KIA. He was professional and his level of understanding was more than appreciated. If anyone is looking for a decent human being to... もっと見る

企業が回答しました

企業情報

  1. カーディーラー
  2. ・
  3. カー アクセサリー店
  4. ハイヤー サービス
  5. 自動車修理店

さまざまな外部ソースから提供された情報

Find us on Facebook at facebook.com/rrggroup or follow us on Twitter @rrg_group From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North West, with new and used car dealerships across the region. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 45 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Toyota, Peugeot, Lexus, Mazda, Suzuki, Kia, Nissan and ŠKODA models. Thanks to solid and secure backing and investment; the Group has been able to expand and reinvest into its premises and people. The ethos of the company to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG!


連絡先

4.3

優良

TrustScore 5段階評価の4.5

547件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(547)

過去12か月のレビュー数: 217件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I'm a regular customer at RRG Silsden…

I'm a regular customer at RRG Silsden and would never consider going to any other service centre of dealership.

2026年8月12日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Mr Ginty, thank you for taking the time to leave a review. Thank you for your loyalty and we hope to see you again soon. Kind regards, RRG Group.

5つ星のうち4の評価

New car hand over

Had an appointment for hand over for the car for 3 pm.
Arrived around 2.45. Was asked if I wanted a coffee etc and to wait in the waiting room. Around 3.30 I had to get up and ask how long will it be. To me a 3 pm appointment is 3 pm . The person who was handing the car did apologise for the delay stating that customers on earlier appointments turned up late.
That is why I have given a 4 star instead of 5. After that everything went very smoothly.There was no pressure sales about the gap and scratch insurance which I appreciated

2026年8月11日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Praveen, thank you for taking the time to leave a review. We hope you enjoy your new car and look forward to seeing you again in the future. Kind regards, RRG Group.

5つ星のうち5の評価

The whole process was friendly

The whole process was friendly, professional and fast. Lisa who organised the sale was very professional, not at all pushy as in other companies and really knew her facts. Equally Adam who organised the finance was very good. I would recommend RRGandwill go back to them again for services and future purchases.

2026年8月4日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Paul, thank you for the 5-star review. We're so pleased to hear you had a great experience, we will be sure to pass on your comments to Lisa, Adam and the team. We hope you enjoy your new car. Kind regards, RRG Group.

5つ星のうち5の評価

Very good experience from initial…

Very good experience from initial contact to handover. Lukas was very easy and straightforward to deal with and I highly recommend RRG Skoda Bolton.
Thank you

2026年8月7日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Thank you for leaving a fantastic 5-star review. We're so pleased to hear you had a great experience at RRG Skoda Bolton- we will be sure to pass on your comments to Lukas and the team. Kind regards, RRG Group.

5つ星のうち1の評価

my wife and i have been loyal skoda customers over 30yrs

my wife and i have been loyal skoda owners over 30yrs,and bought our currant skoda scala from rrg bolton branch. we wanted an early renewal into a new scoda scala, what followed next was a masterclass dihonest sales tactics, our current scala is in immaculate condition , full scoda service history, and done a rare 4800 miles from new, our early finance is £13,906,54p. instead of treating lifelong customers the sales manager to low ball our trade in value at just £12,000 to manufacture a negative equity, worse still when challenged ,the salesperson said that the skoda deposit£1,750, plus the loyalty bonus £650 total £2, 400 already included in that low price,to inflate dealership profits.he then gave me an offer sheet £282 a month up from £250 a month,what he included on the sheet without my consent gap insurance special paint. if i wanted to pay the £250 that i was allready on he wanted of me a massive £3,000 down.what the agent did on his computer screen. car valuation £11,350, he then used skoda deposit £1,750, loyalty bonus £650. total £2,400. we then refused to be bullied got up and left losing a life long customer. allways check paperwork

2026年8月5日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Kenneth, We are very sorry to hear about your recent experience with RRG Skoda. If you would lie to raise a formal complaint you can do so on the link below and our head office team will investigate your case further.
https://www.rrg-group.com/about-us/customer-care-enquiry/
Kind Regards, RRG Group

5つ星のうち5の評価

Excellent

Excellent, efficient service from RRG Škoda Bolton. No pressure approach from Leigh, very patient, honest and helpful. Easy! Thank you Leigh Bunn!

2026年8月6日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Kelly, thank you for taking to time to leave a great 5-star review. We're so happy to hear you had a fantastic experience at RRG Skoda Bolton. We hope to see you again soon. Kind regards, RRG Group.

5つ星のうち5の評価

I had a fab experience buying my SKODA…

I had a fab experience buying my SKODA Kamiq from the team at Bolton. Mark and Adam were both wonderful to deal with and delivered on all their promises. I did a part exchange, and Mark was incredibly helpful in sorting out all the paperwork, tax, and extra details.... including making sure the car was cleaned to a high standard as I have OCD with cleanliness. I am going through a tough time at the moment, so his support meant I didn’t have to stress about anything. The entire process was efficient, smooth, and stress free. I am happy with the service recd and highly recommend them :)

2026年8月4日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Rachael, thank you for the fantastic 5-star review. We're so pleased to hear you had a great experience- we will be sure to pass on your comments to Mark, Adam and the team at RRG Skoda Bolton. We hope you enjoy your new car. Kind regards, RRG Group.

5つ星のうち5の評価

I booked Skoda Enyac in for service

I booked Skoda Enyac in for service. Helen and the team couldn't have been more helpful. on collection served with a smile and offered a range of coffee with a biscuit no less. great service all round thanks Skoda rochdale team.

2026年8月4日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Andy, thank you for the great 5-star review- we will be sure to pass on your comments to Helen and the team at RRG Skoda Rochdale. We hope to see you again soon. Kind regards, RRG Group.

5つ星のうち5の評価

Outstanding Customer Service

Today we purchased a Toyota from RRG Stockport. Andrew Stanley looked after us. Andrew has to be one of the most knowledgable sales people we have dealt with - not only technically and commercially - but has that rare ability to truly understand what his customer wants and what car will best meet their needs. He is not frightened to say 'no' if he doesn't think it's right! He is a credit to RRG Stockport and a pleasure to do business with.

2026年8月2日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear KK, thank you for the fantastic 5-star review. We're so pleased to hear you had a great experience at RRG Toyota Stockport- we will be sure to pass on your comments to Andrew and the team. We hope you enjoy your new car and look forward to seeing you again soon. Kind regards, RRG Group.

5つ星のうち5の評価

RRG Bolton

Bought a used car from RRG Bolton. Excellent service from the Salesman.

2026年7月30日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Bob, thank you for the 5-star review. We're glad to hear you had a great experience at RRG Bolton. We hope to see you again soon. Kind regards, RRG Group.

5つ星のうち5の評価

Great customer service

Lukas was brilliant, great customer service!

2026年7月30日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear David, thank you for the 5-star review. We're happy you had a great experience. Kind regards, RRG Group.

5つ星のうち5の評価

Purchased a second hand Fiat 500

Purchased a second hand Fiat 500 from RRG in Silsden. The whole experience was amazing and a special thanks to Chris. Went to look at the car no pressure sales pitch. Chris was really helpful and made the whole experience stress free. He has restored my faith in car salesmen, even a courtesy call after I picked the car up to make sure everything was ok. I would highly recommend purchasing a vehicle from this garage.

2026年7月27日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Mr Marshall, thank you for taking the time to leave a great 5-star review. We're happy to hear you had a positive experience- we will be sure to pass on your comments to Chris and the team at RRG Toyota Silsden. We hope you enjoy your new car. Kind regards, RRG Group.

5つ星のうち5の評価

Skoda Bolton- great experience

Skoda, What a welcoming dealership in Bolton. We initially visited to just ‘size’ up the Skoda kodiak on the motorbility scheme, but the warm welcome from Lisa ensured we stayed to chat further about our son’s requirements. We arranged to revisit in order to test drive a Kodiak, and once again we were made really welcome. Out of all the dealerships we visited in Bolton, we had the best experience at Skoda, so much so we ordered a car! Lisa looked after us really well, spending time showing us around the various cars inside and outside, to ensure we were happy with our model and colour choice. We had coffee and biscuits each visit and all the staff were friendly and chatty without being pushy. When we collected our new car, Lisa effortlessly ‘walked’ us through the exchange of our old motorbility car to our new one. Before it was time to go and see our car for the first time, we had a quick visit from Fran the sales manager. Fran checked that we had had a good experience at Skoda and wished us all the best with our new car. When Lisa took us to hand over the car, it was in the ‘delivery suite’ hidden under a giant cloth. With our son all ready to see his new car, Lisa removed the cloth with a ‘dah dah’ making his day. The only thing left was for Lisa to run through some of the many functions of the kodiak. She was patient and understanding of what we would need to know. As we went to drive away she reminded us that she was there for any questions or problems. Later that evening we remembered we had left our sons disabled seat belt ID/ notification cover. It was out of hours and so we emailed Lisa. She responded and ensured that the cover was retrieved for us to collect when we were next passing. Perfect!

We would highly recommend Skoda Bolton.

2026年7月29日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Joanne, thank you for leaving such a lovely review. We're so glad to hear you had a great experience at RRG Skoda Bolton- we will be sure to pass on your comments to Lisa, Fran and the team. We hope your son enjoys his new car and we look forward to seeing you again soon. Kind regards, RRG Group.

5つ星のうち5の評価

Recently bought a car from RRG Kia in…

Recently bought a car from RRG Kia in Bury. Excellent customer service from start to finish, Cora was fantastic.

2026年7月20日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Deborah, thank you for taking the time to leave a review. We're so glad to hear you had a great experience at RRG Kia Bury. We hope to see you again soon. Kind regards, RRG Group.

5つ星のうち5の評価

Great customer service

Prior to visiting Skoda Bolton we had researched the car we were looking for and found Phil and Fran to be helpful. As we knew what we wanted Phil was informative about the car and open to any questions we had. We appreciated the direct response to our questions. Phil provided excellent customer service informed us of our options. Thanks Phil!

2026年7月3日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Susan, thank you for the fantastic 5-star review. We're so happy to hear you had a great experience- we will be sure to pass on your comments to Phil, Fran and the team at Skoda Bolton. We hope you enjoy your new car. Kind regards, RRG Group.

5つ星のうち5の評価

A huge thank you to Lisa for her…

A huge thank you to Lisa for her excellent customer service. She spent hours helping me with the finance and technical information on my new car. This made the whole process experience easy and stress free. Nothing was too much trouble, and I would highly recommend Lisa to anyone looking for an outstanding service.

2026年7月9日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Lynne, thank you for the fantastic review. We're so glad to hear you had a great experience- we will be sure to pass on your comments to Lisa and the team. We hope you enjoy your new car. Kind regards, RRG Group.

5つ星のうち1の評価

poor after sales service

after only having the Kamiq for 5 weeks its battery died twice this week, spoke to Lisa Gamer-Cooper via Email she could not have been less interested , I know we got car on Motability so I guess that means we don't count as a customer.

If battery goes a third time we will be surrendering the car back to Motability and I have had Vauxhalls for over 20 years and never had to use breakdown service. Skoda however twice in same week.

2026年7月10日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Stewart, Thankyou for your feedback. We are very sorry to hear about the problems you are having with your Skoda Kamiq. Our General Sales Manager David Ward would be delighted to speak to you to try and help resolve the problems. You can reach David on 01204 800238. Kind Regards RRG Group.

5つ星のうち5の評価

Great customer care

Great customer care, staff and very easy process

2026年7月8日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Nick, thank you for taking the time to leave a review. We're glad you had a positive experience. Kind regards, RRG Group.

5つ星のうち5の評価

Very good service

Really pleased with the service we had when buying our vehicle. We had a small issue which was quickly rectified and was resolved without any inconvenience to us. We dealt with Lisa and Adam who delivers cars to customers and they couldn't have don't anymore for us. Thank you very much to both.

2026年7月9日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Andrea, thank you for the fantastic 5-star review. We're so pleased to hear you had a great experience- we will be sure to pass on your comments to Lisa, Adam and the team. We hope you enjoy your new car. Kind regards, RRG Group.

5つ星のうち5の評価

From start to finish everything was…

From start to finish everything was explained to me in plain English.

2026年7月5日
自発的なレビュー
RRG Group ロゴ

RRG Group からの回答

Dear Paul, thank you for taking the time to leave a review. We're glad to hear you had a great experience. We hope to see you again in the future. Kind regards, RRG Group.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報