RT Aesthetics レビュヌ 

195
•
TrustScore 5段階評䟡の4.5

4.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Fabulous staff. Unfortunately my treatment has not worked as I wanted it too for me. I'm 56 and wanted my skin tightened on my stomach which hasn't actually changed at all. I know it keeps workin... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I had the 360 fat freezing and this was my second appointment. I would definitely recommend it as I have noticed a difference on the sides of my stomach in particular, after my first session. I thin... もっず芋る

5぀星のうち5の評䟡

I am having cavitation and radio frequency therapy with 360 Cryolipolysis treatment Jaynie is implementing my procedure and she is absolutely amazing!!! She talks me through what she is doing and w... もっず芋る

䌁業情報

  1. 蚺療所
  2. ゚ステティック サロン
  3. レヌザヌ脱毛サヌビス
  4. スキンケア クリニック
  5. ダむ゚ット支揎サヌビス

圓該䌁業による蚘述

RT Aesthetics specialises in the very latest non-surgical treatments that provide long lasting superior results. All of our treatments are FDA approved and are carried out by highly trained qualified practitioners. Within RT Aesthetics we have a qualified nurse practitioner who is on hand to answer any medical questions that you may have. Our goal is simple, to deliver superb results safely and effectively while providing you with a holistic, personal centred approach. We aim to enhance your body confidence and quality of life in a relaxing environment, offering an alternative – affordable solution to surgery. Not all of us are blessed with body we want, however with RT Aesthetics we can help you achieve the body confidence you’ve always wanted using scientifically proven products and treatments, without going under the knife. We are passionate about helping our clients to achieve their goals, therefore we promise to provide you with a holistic, personal centred approach, aiming to enhance your body confidence and quality of life. With a friendly and relaxing atmosphere you can be reassured that you will receive a down to earth, open and honest service where you will not be judged or pushed into anything you don’t want to do or pressured into unnecessary purchases. We believe you should have the opportunity to discuss your treatment needs and obtain expert advice prior to committing to a treatment, which is why RT Aesthetics offer a free no-obligation consultation. We have an extensive selection of services to choose from so you can get exactly what you need.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

195件のレビュヌ

5぀星
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3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(195)

過去12か月のレビュヌ数: 9ä»¶

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5぀星のうち1の評䟡

Lack of transparency with treatments and payment

If you’re thinking about getting any treatment with them, I’d really recommend reading this before you go ahead.

I looked through the treatments on their website and decided to book the Alumier MD Advanced Bespoke Peel. During the consultation, Jessica told me that Spicule Bio-Microneedling (twice the price) would be better for treating my melasma, but that the peel would still be a good option. I stuck with my first choice and went ahead with the peel. For anyone who’s had a peel before, you’ll know it usually makes your skin peel a lot. To my surprise, nothing happened at all.

I emailed Jessica about this and she called me back, basically saying I should have gone for the treatment she suggested. Fine, but does that mean the peel I paid for doesn’t work at all? So I just wasted my money? It seems so.

When I asked to cancel my next appointment (which I’d already paid for), I was told the £100 deposit is non-refundable, even though the appointment was still three weeks away. When I said I didn’t know about this, I was told the information is on their website. But I booked in person, so how was I meant to know? I’ve never seen this kind of policy before and I honestly wouldn’t expect it.

So, if you’re considering this place, they are not transparent about treatments or about payments. There are plenty of great clinics in Newcastle and Gateshead, and you don’t need to deal with this kind of hassle.

(And to be honest, I can’t help but think most of the five-star reviews are from family or friends. They all sound the same.)
____

Edit:
I want to clarify a few points regarding your response.

Yes, I booked my first appointment online, and I understand that a deposit is required for an initial booking. However, my complaint is about the second appointment I had scheduled for 2nd September (I emailed to cancel on 14/08/2025). I cancelled this appointment three weeks in advance, yet your policy does not allow for a refund of that deposit. This was never explained when booked in person at the clinic, and I only became aware of it afterwards.

As I mentioned, Jessica advised that another treatment would be better, but at no point was I told that the treatment I chose would have no effect at all. Leaving me feeling that I wasted both my time and money.

And no, I will not stay quiet. I am leaving this review because people deserve to know the truth before they spend their money. Businesses should not profit from misleading clients, and sharing my experience is the only way to prevent others from going through the same.

2025幎8月8日
自発的なレビュヌ
RT Aesthetics ロゎ

RT Aesthetics からの回答

Thank you for your feedback. We’d like to take the opportunity to clarify a few points for anyone reading.

You booked your appointment online and agreed to our terms and conditions at the time of booking. These terms, including the non-refundable deposit policy, were also confirmed in the consent form you signed before treatment.

During your consultation, our practitioner advised that a course of Bio-Spicule Microneedling would be the most effective treatment for your concern. You chose to proceed with the AlumierMD peel instead, which can still be beneficial but does not always result in visible peeling — effectiveness is not measured solely by the amount of peeling.

After your treatment, you contacted us regarding a refund. In your emails you acknowledged awareness of the non-refundable policy, but asked us to make an exception. When we explained that we could not, you informed us you would leave negative reviews online. We always strive to provide a five-star experience and, had the situation been approached differently, we would have been happy to offer a complimentary treatment as a goodwill gesture.

With over 1,300 genuine reviews across Google, Trustpilot and Reviews.io, we respectfully disagree with your suggestion that our reviews are not authentic. We are proud of the trust our clients place in us and of the results we continue to deliver.

For the past nine years we have worked hard to provide professional, transparent, and effective care, and we will continue to do so for all our clients.

5぀星のうち3の評䟡

Treatment/ staff

The staff were lovely and friendly. The clinic clean, and accessible .
Treatment program expensive for the results that you get. I was advised which treatment to get which was good.
I was advised of two treatments which would help me with loose skin.
I was measured before treatment started and month after treatment was finished.
The change was nothing in my eyes still had the same problem . Was told that if treatment didn’t work then they guarantee free sessions after.
After final measurements still looked the same, maybe lost inches but bearing in mind I train and run at a gym. The loose skin was no change at all and that was the reason I went for the treatment.

Advised that they believe there was a substantial change, which they have to contact their boss in another country.

Very disappointed with the outcome, would not advise the treatment. Very expensive for a non invasive treatment. Would just like to point out that no photos were sent to me to verify the outcome of the procedure. Before/ middle/ or after treatment. This is going of there word, the lady who completed the treatment also stated that loose skin was still visable and would discuss with manager that more was required.

This does not work, the posters that advertise this is very deceiving . Please don’t spend 2700.00.

2025幎5月12日
RT Aesthetics ロゎ

RT Aesthetics からの回答

Hi Debra,

Thank you for taking the time to share your experience with us. We’re really pleased to hear you found our team friendly and welcoming, and that you were happy with the clinic environment and the advice provided during your visits.
We’re genuinely sorry to learn you’re disappointed with the outcome of your treatment. Our aim is always to deliver noticeable and satisfying results for our clients, so it’s disappointing for us too when expectations aren’t met.
In your case, we did send your before and after photos for multiple reviews including both the product manufacturers and an industry specialist for independent review. They were actually very pleased with the progress shown and even asked if they could feature your photos on their professional platforms, which we felt was a positive reflection.
Just to clarify, our guarantee covers clients who see no measurable or visible results at all. While there were changes recorded in your measurements and photos, we completely understand that your personal concern was specifically around loose skin — and we’re truly sorry it didn’t meet your hopes in that area.
We value your feedback and will certainly take it on board as we continue to improve our services. If you’d like to speak with us directly to explore any further options or to discuss your experience in more detail, please don’t hesitate to get in touch.

Wishing you all the very best, Team RT.

5぀星のうち5の評䟡

Amazing!

5 star service from start to finish with RT Aesthetics. Amazing results from my EMSculpt Neo and HIFU treatment. Always supportive and there when you need them!

2024幎10月26日
自発的なレビュヌ
5぀星のうち5の評䟡

The staff are all so friendly and


The staff are all so friendly and welcoming. They really take the time to speak WITH you (rather than just TO you) throughout your treatment, get to you know and make you feel relaxed. I have been to other places before and often get a 'cold shoulder' feel from staff- definitely not the case here.

2024幎9月17日
5぀星のうち5の評䟡

RT Aesthetics were amazing!

RT Aesthetics were amazing! I had a consultation with Ryan that was both informative and in tune with what I wanted after being quite nervous about attending. We ended up with a treatment plan for myself and would say that they are very professional and discreet. Great service! Highly recommend!

2024幎8月16日
5぀星のうち5の評䟡

Always fantastic service.

Always fantastic service.

The treatments are always discussed thoroughly to find which will work best for your needs and the practitioners knowledge is second to none.

Excellent and friendly experience that is thoroughly recommend.

2024幎8月16日
5぀星のうち5の評䟡

I have been coming to RT Aesthetics for years

I have been coming to RT Aesthetics for years, most recently for abdominal work. They offer a range of options and advise you on the best ones for the results you want. I am currently completing a fat freezing program with BTL Excilis treatment and the results are amazing. My lower abdomen is definitely tighter and my skin firmer. I’ve already booked up my next sessions which will use Emerald laser treatment. If you want help toning up without surgery, RT Aesthetics is for you. They will make you feel so welcome and really know their stuff.

2024幎8月16日
自発的なレビュヌ

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