salonspy.com レビュー 

64
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward. One of the things we’ve... もっと見る

5つ星のうち5の評価

Salon Spy has helped us to grow as a business The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know t... もっと見る

5つ星のうち5の評価

Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to g... もっと見る

5つ星のうち5の評価

Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser... もっと見る

企業が回答しました

企業情報

  1. レビュー サイト

当該企業による記述

salonspy is a verified review platform for hair & beauty salons / spa's. Seamless integrations with most leading salon software systems, provides an automated review capture system.


連絡先

4.8

優良

TrustScore 5段階評価の5

64件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(64)

過去12か月のレビュー数: 6

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Since having Salon Spy we gain so many…

Since having Salon Spy we gain so many new clients in our salon, we always ask our clients how did you hear about us if there new to the town and the answer is most of the time other than clients recommending us it’s all our up to date reviews online! so it’s great for us! Much easier than trying to get reviews without asking each guest once they’ve left the salon. So highly recommended from us. Cave Hair.

2022年5月9日
自発的なレビュー
5つ星のうち5の評価

Another LEVEL!

I’ve been using Salon Spy for the past 8 years and it’s always been great.
But since this latest edition upgrade it has become AMAZING!
Worth the extra investment for sure.

Well done.

2022年5月3日
自発的なレビュー
salonspy.com ロゴ

salonspy.com からの回答

Hate to say it Salv, buuuut, we told you that you'd love it! Thanks for the review

5つ星のうち1の評価

I can't find my review I wrote for…

I can't find my review I wrote for Leslie hairdresser Inverness? Do you only put up good reviews?

2022年4月24日
自発的なレビュー
salonspy.com ロゴ

salonspy.com からの回答

Hi Kelly,

No we are more than happy to post all reviews, you'll find a mix of reviews if you scan some pages.

If your review hasn't been published, it could be one of 2 things:

- It contains swear words (good or bad) and our system flagged and deleted it
- You didn't register after you submitted your review

I appreciate you might be frustrated that its not visible, but maybe drop us an email and ask why instead of just giving us a 1* review.

If you want to email support@salonspy.com - I'd be more than happy to help & make sure your review finds it way to the page

Once sorted, I'd really appreciate if you could delete / adjust this review as its really affected our star rating.

Thanks,

Adam

5つ星のうち5の評価

I ABSOLUTELY LOVE salon spy

I ABSOLUTELY LOVE salon spy!
It’s fantastic to get the verified feedback from our clients, this is also really motivating my team to encourage great reviews.

Adam and the team at salon spy are so helpful and setting up with them was effortless!

I would more than recommend salon spy!

2022年3月17日
自発的なレビュー
salonspy.com ロゴ

salonspy.com からの回答

Thanks Joanne, you were super easy to work with which makes the set up effortless. Appreciate the feedback

5つ星のうち5の評価

Fantastic experience

Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser was as usual extremely friendly and careful. Roland John has been so well organised over this pandemic. As regular customers we have felt totally safe and respected. It continues to be an extremely professional salon.

2020年12月6日
自発的なレビュー
salonspy.com ロゴ

salonspy.com からの回答

This review is about an entirely different business & is not related to salonspy at all

5つ星のうち5の評価

The best marketing tool we have!

Been working with Adam and his team since November 2018 when I installed a new booking system via isalon. The platform itself is just wonderful,there are so many companies out there trying to reinvent everything when it's not needed. Salonspy does everything I want as a salon owner and does it perfectly! I've had NO problems at all from day one. We recently added a new widget to our website streaming new reviews at the bottom of our home page from salonspy direct and it has worked brilliantly for us! There was a small issue regarding this and Adam worked for 2 weeks to resolve it. He didn't come back to me in between spoon feeding me rubbish, he just got on and informed me when it was resolved 100%. I pay a lot of companies for a lot of services and I can honestly say that absolutely none of them come close to Salonspy for what we receive and for what we pay. It is the most effective and the cheapest form of advertising we do. As long as they are operating we will be a client! Best of luck for the future guys!

2020年9月16日
自発的なレビュー
5つ星のうち5の評価

Excellent experience very attentive…

Excellent experience very attentive staff polite and friendly

2020年2月26日
自発的なレビュー
salonspy.com ロゴ

salonspy.com からの回答

Hi,

I think you accidentally gave us 1* instead of a good star rating - I'd really appreciate it if you could adjust this as its affecting our overall rating

Thanks

5つ星のうち5の評価

Salonspy what a guy

Adam and the guys at Salonspy are fab! Such an easy way of getting real client reviews and the fact you can ring them and speak to an actual person rather than a robot is just wonderful! They throw in a bit of banter for free too! Salonspy works so well for us and they are really knowledgeable about the industry and the changing times! KG x

2019年10月15日
自発的なレビュー
salonspy.com ロゴ

salonspy.com からの回答

Banter? Katie, we're nothing but serious.

Thanks for the review, you ladies are a dream to work with, so that definitely makes answering your calls easier. Looking forward to supporting Saks Halifax into 2020. Adam

5つ星のうち5の評価

Excellent Review Platform

We have been using Salonspy at Wispers Hair for about two years now and it is great impartial marketing tool to help us better engage with our customers and take their feedback which we can use to share with the team and ensure that our offer and service is everything our customers expect it to be. The system is easy to use, fairly priced and very transparent. The team at salonspy are great to deal with, very responsive and have a fantastic product. I would recommend Salonspy to any salon.

2019年9月9日
自発的なレビュー
5つ星のうち5の評価

Great Marketing Platform

We Joined Salon Spy just over 3 years ago at Kirkham Hairdressing. It is a great platform for our clientele to not only review our services but give the salon feedback on areas we can improve for them. We have had new clients who have said that the reviews on Salon Spy were the reason they chose our salon over local competitors when deciding where to go. It’s a great marketing tool and Adam and his team are very easy to deal with as is the program itself. We will continue to use this in the future. Keeps up the good work. Regards Kirkham Hairdressing.

2019年9月7日
自発的なレビュー
5つ星のうち5の評価

Darren T&G Wigan

I have used Salonspy for a few years in my business. I love the concept and how it all works.
It has worked well to see what my clients love about the salon and the areas we need to improve. I love the private feedback which I can use and it’s helpful for all the staff as well. Keep it up guys.

2019年9月7日
自発的なレビュー
5つ星のうち5の評価

Just great

Just great! Salonspy has really reignited the teams passion for delivering outstanding guest experiences. They all love to see the feedback coming in from the guests.

From a salon owners perspective salonspy have been great from day one, easy to deal with, responsive to questions ans queries. Highly recommended.

2019年9月7日
自発的なレビュー
5つ星のうち5の評価

Probably the best thing we have done…

Probably the best thing we have done for the salon. It is totally independent, salon spy contacts our customers (we have no ideas which ones) and they can rate us and leave a message. Initially it was quite scary, we would get alerted to a new review and you get a surge of butterflies as we opened up the review to see what the customer says. I can honestly say that customers have been amazing and it enables them to tell their stylist the most loveliest things. The stylists love the reviews, the salon owner loves the reviews, the social media person loves the reviews! We have received a couple of trickier ones the years and I can say that it gives management a window to identify any potential issues the customer has had and then the best bit is having the opportunity to resolve the issue, turn it around and keep your customer. What’s the alternative- the customer leaves, you have no idea why and your business suffers.
Adam thank you so much, you have created an amazing tool for us and I will be forever grateful to you and your team.

2019年9月7日
自発的なレビュー
5つ星のうち5の評価

Amazing we love salon spy

Amazing we love salon spy. It has worked wonders to motivate staff and show the public the great reviews we get. We are so pleased with the results. Many thanks Salon Spy
Team La’Ora

2019年9月6日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報