Salt Dog Cycling レビュー 

I ordered the wrong size shoes and eMailed Salt Dog to sort out a return. Richard called me and went through correct measuring, staying on the 'phone to make sure I was happy with the new measurements. He also suggested some other shoes that would suit my feet better. I sent the old ones back for a refund and ordered the new shoes. They fit like a glove. Proper old fashioned excellent customer service!

Absolutely superb,1.5 hours to shop so had to do by phone, wasn’t sure what size lake winter boot I’d need, lake say …1 to 1.5 sizes bigger which I thought was a lot, I’m a 44.5 carbon lake wide shoe normally, I was advised by shop to have a 45, and was also given a tip on how to un clip the boa on winter boot for easy fitting, boots are absolutely spot on , great exsperience and £25 cheaper than lake direct. Many thanks

Fantastic buying experience which began with a call to the shop - answered promptly (no hold music) by a human being!
I wasn’t 100% sure about fit in the model I was buying but I was given expert advice as to the most appropriate size and width to choose.
Speedy dispatch and delivery followed.
All finished off with shoes that fit perfectly.
Why can’t more retail interactions be like this?
A pleasure to encounter such professionalism and expertise.

My previous cycling shoes finally gave up the ghost and the nightmare task of finding a new pair to fit my Hobbit feet began. Tried a couple of so called wide fit shoes with no success and then came across Salt Dog.

I originally ordered a pair of MX239 but found them tight on one foot, I emailed salt dog and received a phone call from Richard who listened to my particular issue and advised to use his online measurement tool and advised the MX242 as a more suitable shoe.

Having followed Richard’s advice I am now the happy owner of a pair of MX242 which addressed my issue.

I would definitely recommend calling Richard for advice if new to Lake shoes as I was, as his advice was invaluable, rather than doing what I did which was to ignore the advice to call if unsure on fitment on his website. (Typical stubborn male I suppose).

Dead quick delivery, great service

I received fantastic service from Salt Dog Cycling. From initial enquiry to measuring, discussing my needs, and final fitting the service was second to none, thank you

Spare heel pads delivered quickly. Not yet fitted as bought to have in the spare s box ready for when the current ones wear out, but look the same shape so anticipate no issues

Richard & salt dog are great 💥 special service & highly recommended , thanks 👍

As many have already said the speed of service was first class as was the communication. Richard clearly cares about cycling and providing a top rate bike shop. I'd highly recommend

Excellent customer service and competitive prices. I've made a number of online purchases from SDC, and never been disappointed.

This is my third order from Salt Dog and my experience is super positive. I have always requested a specific despatch date so I know I can be home to take delivery.
Richard has never let me down. Also was really helpful when my winter boots didn’t fit properly. Chapau.

Great service as always from Richard

First time using Salt Dog Cycling.
Service was first rate and components arrived quickly. Thanks very much!

Good price and fast delivery

I was trying to source a particular Lake shoe, Narrow fittings rarely on offer. Salt Dog were the cheapest and having bought from them before I knew they were good. I already had a Black shoe so went for the white shoe (same model). Richard contacted me regarding size and I told him I was a 42 in the same model shoe in Black. But little did I realise the white shoe is a microplastic shoe unlike the Kangaroo leather Black shoe, the shoe composition makes a difference in fit. I swapped the white shoe for the black/white which is Kangaroo leather. Whatever store would have gone to this much trouble, thank you Richard for your excellent knowledge and Customer Service.

Placed the order and got a personal phone call from a member of the team to discuss the item to check it was correct. Very helpful and knowledgeable!

They had what I needed in stock at a great price. Dispatch was rapid & the whole shopping experience was excellent. I'd never heard of them before but they now come highly recommended 👍

The shoes proved to be a little too bulky for what I wanted, so I returned them. Nothing to complain about there—their customer service is very good and friendly. This 3-star review is relevant only if you live on the wrong side of the Channel (outside the UK). Return shipping is not reimbursed (26 EUR in my case) and, although they warned me there could be import duties, the amount was double what I expected (70 EUR). So, for me, this experience of buying nothing cost me 96 euros. Long live The Brexit!

Amazing service, Richard went above and beyond to get the right shoes for my son to help relieve his cramp. Fast delivery of new shoes, no cramp and a happy teenager.