Sawbehind レビュー 29

Worst return refund policy ever. Shoes were to small and they would not even give me a return shipping address. Satisfaction guarantee was a big joke. Do not buy from these people.

If there was a ZERO rating I would choose it. After receiving my order for size US 13 boot, I could not even fit in these boots. The size appears to be at least 2 sizes small. Offered to give them to my dad who wears size 12, he could fit into them. Contacted their customer support asking for return, which I would pay the full return fees, they countered by asking me to donate them. I again asked for a return, they offered me a $3 rebate. I asked again for a return, they offered a $5 rebate. I have asked again for a return, 6 days later, no response. I should have known better to order these, but this is the poorest example of e-commerce that I've encountered. I highly suggest to avoid this company and their products....

Shoes are Not made in the USA as stated. Very cheaply made. Takes forever to receive and once received the size of both pairs of shoes were to small. They don’t want to accept returns. Just lie after lie. Don’t waste your money or time on this company.

Do NOT buy this product! I did and they were didn't fit. They were too narrow. I have never before had to purchase a wide shoe. I also didn't like the quality. I wrote back and have had several email exchanges with their customer service. Each time in lieu of a return refund they offer me a discount on another purchase or $5 to just keep them. They are trying hard not to give me a refund or even an exchange. It's been 4 email exchanges and I'm not getting any progress. Also, like others I learned this product is NOT made in the US. Instead, it's made in China and I fully expect I'm communication with someone there. I strongly encourage anyone considering this product to buy something else. You will only be frustrated if you buy this product!

My husband ordered these shoes.
As advertised they were a good shoe for support.
Upon getting them he realized they were not going to work for him.
I found the contact email
to return the shoe.
This email keeps coming back to me.
Is there any way to return these shoes?
Is there a phone number or a different email to return shoes if you are not happy with them?

I thought the shoes were made in the USA only to learn they were being shipped from China. I ordered a sneaker and a boot both size US 10. The sneaker size is US 9.5 and the boot doesn't have a size and my toes are smashed. The customer service is jerking me around and is unwilling to offer me a sensible solution to resolve there error. There offer is I return the product at my cost or keep the product and give it to a friend or family member. I have been offered a $3 and $5 refund as well. I believe this company to be a SCAM. Don't be fooled by there false advertising!

I ordered a pair of Sawbehind boots thinking I was ordering shoes made in U.S.A. That is what website states yet my order originated from a warehouse in Mainland China, shipped from there To U.S. customs in U.S. cleared customs then still took almost 2 weeks to receive. The shoes are a joke. I will be contesting this entire transaction charged to my credit card, To even return I must pay shipping, hope they choose to credit my card back, deal with a entirely different email address to return them. They have no 800 customer service number. The email I must deal with is in the U.K. That is fishy also. Do not buy anything from Sawbehind boots.

Shoes are advertised as being made in America, USA. But shoes/products were shipped from China, false advertisement. Bad shoes ever. Do not think about buy, return or refund from China.

Shoes are advertised as being made in America. The hiking boots I bought were shipped from China. They are advertised as having arch support, they are completely flat, They are advertised as having roomy toe box, toe box is narrow and cramped. When I complained they offered me a $3 refund.