Scent Shave & All レビュー 

No update on my order even after email you 4 times very poor customer Experience

Ordered and received confirmation email and then nothing. Emailed them three times and days later received acknowledgment that it would be looked into and get back to me and again nothing and now no answer from emails DONT order the company is a scam

Speed of delivery excellent.
Prices excellent.

You were very efficient in taking my order on Sept 12th and communicating that it had been dispatched with Parcel Force. As of Sept 28th nothing has been delivered and Parcel Force tracking says nothing delivered. You have not responded to my email complaining so I will try to get a refund from Mastercard.

Placed order 2002 on 10 September still not arrived no answer from phones no reply to G Mail money taken rubbish service no excuse John Rice

Always great service and
d genuine products

My partner returned a gift she bought for me and if we could we would rate it -0 if possible. The goods were returned because they would not work in my razor. My partner was told she could not have a refund because the pack had been opened. How does she know it is not the item she ordered unless I open it!!!!!!

Arrived quickly, great service

I have used Scent, Shave & All for many years and love their products and above all their prices.

Genuine products,keenly priced with quick delivery

Easy to order, got item very quickly, great service now and in the past. Great prices.

Quality products and prompt delivery, they never disappoint. Been using this sight for many years. Great service!

Difficult to find fault...great price, excellent service and goods delivered a day earlier than expected. Top notch.

Incompetent and incapable - DO NOT USE

I ordered an application for my electric shaver via this website. Nothing arrived so I emailed the address on their website. No response. As the days continued to roll on, I continually tried emailing for information about my order. Nothing. I also tried calling the number advertised on their website several times - 02392 450684 - but nobody answers. After weeks of chasing chasing, I decide to leave a negative review online which coincidently resulted in a delivery confirmation being sent to me which confirmed that my package had been delivered to the incorrect address. My package had been sent to the 'billing address' and not the 'delivery address' as correctly provided by me. The audit trail and receipt provided to me by scent and shave also confirms this meaning that Scent and Shave is at fault and my request for a refund must be honoured.

I am continuing to email and phone, but my attempts to seek recourse are being actively ignored. I have also sent them an enquiry using the form their 'contact' section of the website, but no response.

This company is in breach of the Consumer Rights Act 2015, and should have its licence revoked.

Needless to say, I would actively discourage anyone from using this website.

I ordered Rimmel, Pink Nude, but Pink-Key- Promise was delivered. Although it is the same code 206, this Pink Key Promise is NOT the colour I believed that I was ordering :(

Very good service, product was exactly as described and arrived promptly. Customer service was excellent and will definitely be using again!