Ref: 3275175 Liz, was incredibly knowlegeable and helpful in installing our telephones. She spent time explaining how to use them and ensured the new broadband connection was working. She has offer... ãã£ãšèŠã
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Archie helped resolve complicated connection issues relating to my work access.he worked alongside my work IT chap and figured out what was needed.really friendly, knowledgeable and keen to help. Issu... ãã£ãšèŠã
Tim Price was onsite with us all day installing a new phone system and parts of our IT setup. He was really helpful and friendly, and took the time to explain everything to us as it was happening so t... ãã£ãšèŠã
Liz provided an excellent service from start to finish. She was professional, friendly and incredibly patient throughout the whole process, taking the time to explain everything she was doing and mak... ãã£ãšèŠã
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Our company has been bringing people and technology together to facilitate and improve the way that we communicate for over 60 years. The changes have been both subtle and extraordinary, but they always come back to reducing the delay in sending and receiving vital messages. We have continually evolved better applications for these communications to be handled and made sense of, leading to new and exciting ways of communicating and collaborating.
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Prompt attention after call and veryâŠ
Prompt attention after call and very patient gentlemen in helping me with my problem
Could not access internet as wi-fiâŠ
Could not access internet as wi-fi adapter fault diagnosed. You informed me that you had reset my password to cure it but a spelling error meant it still did not work. I then checked the password, discovered the fault, corrected it and then wi-fi was restored.
This worst service ever experienced
This worst service ever experienced, taken weeks to sort out a problem with the microphone. The speaker now has a problem and the laptop is now stuck in admin mode. Still not resolved !
Friendly and efficient
Really friendly and helpful service from Gareth, got it all sorted really quickly! Would really recommend!
resolved quickly
Luke recently sorted out some mobile issues I was having, very helpful and efficient!
10/10 service from Amir!
Pickup Group
Excellent support from Luke who is always helpful and understanding of our requirements.
Ticket: 2972127
Ticket: 2972127
Amir as always was very helpful, polite and efficient at getting the problem resolved.
Amir helped with my issue connecting toâŠ
Amir helped with my issue connecting to the printer. After a call and a few minutes, all was sorted! Fantastic support and service as always.
Great service 2966022
Great service, Gareth was polite, helpful and sorted my issue quickly. he was very knowledgeable and everything he did was explained why he did it and he showed me what to look out for in the future. I had to set something up and he agreed to call me back in 5 mins and he did.
As always Heinrich went above and beyond
As always Heinrich went above and beyond helping me sort a number issues this morning. Always a bit of banter thrown into the conversation too. I knew he was very busy but I didn't feel at any point rushed.
Sorry Heinrich - this just means I always ask for you!! :)
The very helpful young man solved theâŠ
The very helpful young man solved the problem and connected all my devices to the new router.
Wildex Phone Setup
Spoke with Luke Withey regarding Wildex phone setup. He was very knowledgeable and answered all the questions I had regarding these phones, streamlining our in-house processes.
Gareth dealt with my telephone problem
Gareth dealt with my telephone problem.
Very quick and prompt
Till connection issue
Excellent service!
Luke was quick at resolving the issue, thinking out side the box to fix it even though the fault was not on their end. Communication was very good throughout.
Excellent Customer Service
Adam and the team are always very responsive and helpful, making the whole process run smoothly and efficiently.
Good communication and feedback
Good communication and feedback. Quick response to questions and sound advice given.
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