Thank you to Luke and Paula for your excellent service! We have been customers with SCG for over 5 years now and can always rely on the support but this week has been exceptional supporting us while... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Our experience with SCG has been exceptional with great customer service and extremely efficient response times. Emma and Ryland have done a fantastic job of onboarding and have quickly answered any... もっと見る
After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a correct... もっと見る
We have been a customer for many years and apart from the odd technical glitch never had any problems. The service supplied by the team of SCG Wales and Southwest has always been quick, friendly and... もっと見る
企業情報
当該企業による記述
We are a leading telecommunications business with offices in Cardiff and Hereford - covering Wales & the West of England. Whether you need a cloud-based or premise telephone system, business mobiles, business broadband or lines and calls we’d love to speak to you. We’re passionate about new technology and how it can help businesses and organisations flourish and grow. Connectivity, mobiles, systems and lines are just the start. We’re here to support your telecommunications right across your business, keeping you up to date with the latest trends and technology and future-proofing your business. We can help you with: ✔ Scalable, bespoke telecom services which support company growth. ✔ Innovative technology to enhance your customer's experience. ✔ Feature rich cloud-based phone systems. ✔ Multiple site connections and unified communications. ✔ Excellent customer service with our qualified, in house engineering team. We always like the opportunity to meet up and understand your telecom setup, whilst hopefully offering you some cost savings and improvements to the service you currently have. Visit our website, fill out form and we can call you back, or start a live chat. Alternatively you can call us on 02920 365 200 or 01432 367 188.
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この企業のTrustpilot 利用方法
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Thank you to Luke and Paula
Thank you to Luke and Paula for your excellent service! We have been customers with SCG for over 5 years now and can always rely on the support but this week has been exceptional supporting us while we onboard a new team.
A really easy process of changing phone…
A really easy process of changing phone provider and great deal on the tariff. SCG stayed close through the whole process.
Onboarding IT
Our experience with SCG has been exceptional with great customer service and extremely efficient response times. Emma and Ryland have done a fantastic job of onboarding and have quickly answered any queries we have had.
Ref: 3253446
Applaud Property Management
Gareth knew excatly how to fix the…
Gareth knew excatly how to fix the various issues I raised. They were resolved on the call with full explanation and instruction and completed very swiftly.
I recently had a phone installation…
I recently had a phone installation completed by SCG Wales & West, and was very happy with the service. The engineer arrived on time, was professional and friendly throughout, and completed the installation quickly and efficiently. Everything was explained clearly, and the work was carried out to a very high standard with great attention to detail.
New Connection
We had our new connection installed today; the BT engineer wouldn’t have done anything without Andy’s input - thank you
Long term customer - really happy with the service
We have been a customer for many years and apart from the odd technical glitch never had any problems. The service supplied by the team of SCG Wales and Southwest has always been quick, friendly and professional.
Whenever I reach out I tend to do that to David Britten who, apart from being very pleasant throughout all of his communication, always quickly understands what our requirements are and arranges for any required action to be taken without delay. On this occasion it was setting up alternatives in the routing of calls so customers and field staff could reach their designated admin team quicker. Top marks!
Quick response to our fault
Quick response to our fault. Having good knowledge of our building and location of equipment, to provide a swift fix to our issue.
Transfer phone system
They have remained in contact with us throughout the entire process of changing our phone system over and have supported us as always throughout
thank you
**Trustpilot Review**
**Trustpilot Review**
⭐⭐⭐⭐⭐
I recently had a phone system installation completed and was very pleased with the service provided.
The installation was carried out professionally and efficiently, with clear communication throughout the process. The engineer was knowledgeable, helpful, and ensured everything was set up correctly before leaving. Any questions were answered promptly, and the whole experience was smooth from start to finish.
I would highly recommend the team to anyone looking for a reliable and professional phone system installation service.
Thank you for the excellent support and service.
Telephone Upgrade
Paul from SCG was efficient, on time and didn't take too long upgrading our phone system without any interruptions to the working day. I would highly recommend SCG Wales and West.
If it had not been for Matthew…
If it had not been for Matthew Widdicombe I would have lost the will to live. SCG should look after this member of staff. Thanks for your help cheers Jensen
Speedy and efficient service- highly…
Speedy and efficient service- highly recommended.
Ref 3223033
Matthew Widdicombe
I have been dealing with SCG since they took over from Datakom. I find the staff very helpful and in particular Matthew Widdicombe who I deal with on a regular basis. Nothing is too much trouble for him and if there are any issues he is always on hand to deal with them for me. I now class Matthew as a friend not just Customer Service / Accounts personnel.
Great company!
We have been with SCG for a few years and there is nothing negative i can say. They have been great. service has been good and very helpful.
I mostly deal with Matthew Widdicombe in Credit Control, hes been very helpful over the years and a credit to the team. Thank you SCG and thank you Matthew :)
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