Absolute waste of time and appalling customer service.They took my money and sat on my order for a full month with zero communication,only acting when i finally chased them up to ask what was going... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Här lämnar man tryggt in sin BMW och får den service och uppmärksamhet som du och din bil förtjänar, oavsett årsmodell. Du får snabbt tider till verkstan och sms notifikation när din bil är klar, dom... もっと見る
I've purchased several items over the past couple years through Schmiedmann. I'm in Canada, and the person I always deal with at Schmiedmann is Andrew M. Nice down to earth guy who gets things done... もっと見る
Mehrere Artikel bestellt und nach 5 Tagen per Mail nachgefragt ob die Waren versendet wurden. Sofortige Antwort, dass noch ein Teil aus Dänemark fehlt, worauf man wartet. Da ich die bereits vorhanden... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Schmiedmann – Sales of auto spareparts and assescories. Specialized in BMW and can offer sparparts, styling and tuning, used parts. Schmiedmann offers access to our spareparts store, which hold over 9000 individual products. We carry everything in BMW parts, from clips and bolts to wheels and tyres, spoilers and lights. Workhops should look no further and don't hesitate to contact us, to gain access to products with amazing discounts and the lowest prices!
連絡先
Herluf Trolles Vej 15, 5220, Odense SØ, デンマーク
- +45 65941545
- odense@schmiedmann.com
- www.schmiedmann.com
3.6
まあまあ
354件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 87％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
piéces commander le vendredi reçu le…
piéces commander le vendredi reçu le mardi et en plus bien emballé et conforme a mes attente
2024年1月9日
自発的なレビュー
Big assortment of parts
Big assortment of parts.
Some ordered parts did not fit properly (rear bumper lip). Shipping costs more than part price for shipping to EU. Front lip 66EUR...total including VAT 170EUR (138EUR VAT excluded) :D Trying to reason with support chat about shipping did not work.
Carbon fiber mirror caps damaged from sun and disintegrating after one year of use.
All in all, not the best place to order parts. Parts which are quite expensive btw. However, must say, some parts like KW V3, Wagner IC, OEM stickers were fitting ok.
2023年11月26日
自発的なレビュー
Schmiedmann からの回答
Dear Robi,
I am very sorry that you are dissapointed and we will investigate what went wrong since you are not a happy customer. We offer a worldwide best price guarantee and also the lowest shipping prices so we are surprised about your statement and we take it very seriously- and of course your carbon mirror caps should last more than one year. Please let us have your invoice number for further investigation.
Have a great day ☺
Best regards Martin Thorup Andresen / CEO Schmiedmann Odense A/S
Quality made and fast delivery! Excellent
We're looking for a short shifter for my E88 135i, found their name in old YouTube video. Found the website, part was so easy to find, correct fitment, options of delivery, taxes all there clear, no catches as the UK webshops. Ordered 23/10 delivered today before 12, all the way from Germany, well packed with all instructions! 👏🏻👏🏻👏🏻 We'll look there first before ordering anything else next time!!
2023年10月25日
自発的なレビュー
Shipping is still very fast
This is my second order in August, excluding Schmiedmann's stock lead time (because the item I need is not in stock),
The order started shipping on 18/08/2023 and arrived at my home on 21/08/2023! Only 4 days! From Europe to Asia in 4 days!
The shipping was really fast and there was no problem with the order content, will continue to buy equipment from Schmiedmann for my BMW in the future!
非常感謝 SCHMIEDMANN！
2023年8月18日
自発的なレビュー
Freight cost
Best customer support imho, had a problem with the freight costs which the team happily managed and helped me with a solution, buying from them soon for sure.
2023年7月31日
自発的なレビュー
Schmiedmann からの回答
Dear Jakob,
I am very surpriced that you find our freight expensive?, because we are actually known for very low freight cost worldwide and freight free shipping within the EU for non voluminous parts if the order exceeds 167,5Euro besides that we offer the world´s lowest prices on BMW & MINI parts. Please let me have som further details so I can check out if we might have made an error while calculating your freight costs. Please use my direct e-mail martin@schmiedmann.com.
I´m looking forward to hear from you
Br. Martin Thorup Andresen / CEO Schmiedmann Odense A/S
Great Service
I found the part i was looking for easily, it was in stock and the payment went smoothly.
2023年6月29日
自発的なレビュー
Excellent service form start to finish
Excellent service form start to finish. A pleasure to do business with this company and will continue to do so.
2023年4月3日
自発的なレビュー
Great pleasure dealing with this…
Great pleasure dealing with this company,
Great customer service and delivery service and after sales
2023年4月11日
自発的なレビュー
I have always bought from schmiedmann
I have always bought from schmiedmann, timely shipping and always the right parts
2023年4月10日
自発的なレビュー
Always great service and super helpful
Always great service and super helpful! Highly recommended!
2023年3月20日
自発的なレビュー
Love! Love! Love these guys!
Love! Love! Love these guys! As I work to bring a 1998 Z3 back to life, I find that prices from many US parts distributors are two-three times higher. I can purchase genuine BMW or OEM products from Schmiedmann, pay the international shipping and still save HUNDREDS of dollars over what I would pay here in the US. Plus I have found parts through Schmiedmann that I can't even find anywhere else in the US. So happy I found them!
2023年3月17日
自発的なレビュー
Incredible company
The quickest most accurate service I have ever experienced from a company that is across the Atlantic ocean from my business. Parts are always packed perfectly and arrive in a timely fashion. I have and will always do business with this company going forward!!!!!
2023年3月9日
自発的なレビュー
Unreliable sellers, waste of time.
Unreliable sellers
I ordered parts for BMW motorcycles, the spare parts had to arrive on 08 January after a month of waiting and no updates to the seller on January 20 they did not yet know if and when they would arrive. Poor communication and poor clarity of information. If you don't want to waste precious time waiting for your goods in vain I absolutely advise against this seller.
2023年2月19日
Schmiedmann からの回答
Dear Federico,
I am very sorry about the challenges you faced when you ordered BMW motorcycle parts from us. I know we have faced some challenges because lack of supply of original BMW parts. If you send me your order or customer number I will try to do some more investigation about what went wrong. Please write to me on martin@schmiedmann.com.
Once again I am sorry for the inconvenience.
I kindly need to ask you to remove your review for www.schmiedmann.dk since your experience cannot be from that webshop- and you are only allowed to make one review about the same experience.
Best regards Martin Thorup Andresen / CEO Schmiedmann Odense A/S
I’m based in the UK and was a little…
I’m based in the UK and was a little unsure about using Schmiedmann, I need not worry. Brilliant service and communication. I won’t hesitate to use them again.
2023年1月26日
自発的なレビュー
So helping
The team at Schmiedann has been nothing but helpful towards me, i ordered indicator set and fog light set now so far and was asking about their m3 bumper, they went above and beyond showing me the schematics and parts section so i could see exactly what information i needed to, not only that but they are proficiently multilingual, very trustworthy just waiting on my parts now to review the quality
2023年1月21日
自発的なレビュー
Best price to New Zealand.
I'm ordering parts from New Zealand so all my options down here are cheap knockoffs or super inflated prices through the locals.Schmiedmann is a godsend with great quality original parts at a super fair price also you can expect your parts to arrive in less than 14 days.i would strongly recommend anyone to use Schmiedmann but especially anyone from the south pacific.
Don't buy cheap knock offs and do get a fair price.A+. would definitely recommend.
From New Zealand.
2023年1月18日
自発的なレビュー
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